Senior Living community - Heathwood Assisted Living and Memory Care

Heathwood Assisted Living and Memory Care

100 Elderwood Court, Penfield, NY 14526
(585) 425-9663
4.2 ( 10 reviews )
Assisted Living and Memory Care

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Description

About This Community

Assisted Living/Enhanced Assisted Living

The benefits and amenities at Heathwood Assisted Living & Memory Care are too numerous to count, but a few key highlights are:

Three chef-prepared meals each day - residents make their selections from a delicious menu that has many options
Individualized care plans - our comprehensive approach to care is personalized for each resident's unique needs
24/7 nursing staff, every single day
Medication management
Assistance with such activities of daily living (ADL) as bathing, dressing and other personal care
Strengthening and motor skills exercise programs to help minimize falls
Weekly housekeeping and laundry
Safety features include bathroom railings, night-lights and emergency pull-out cords, plus smoke detectors and a sprinkler system
Cozy, private rooms, comfortable living areas, plus a movie theatre and casual café
Inviting, beautifully landscaped garden and walking paths
Ability to age in place in any room in the community.
Heathwood Assisted Living is licensed as an enhanced assisted living residence (EALR) by the New York State Department of Health.

Memory care

Heathwood Assisted Living & Memory Care has long been a leader in memory care. Individuals whose memory is impaired can take advantage of an exceptional program. In a secure environment, specially trained staff members use proven techniques to help residents feel calm and at home. We offer a program for individuals with special needs, including Alzheimer’s disease and other forms of dementia.

Respite Stays

Our short-term residents have access to all the same great amenities as the rest of our community, helping them feel at home, understand what life at Heathwood Assisted Living & Memory Care looks like, and meeting new friends in our residences.

It feels like home

For everyone who lives here, Heathwood Assisted Living & Memory Care feels like home—but with wonderful extra benefits. Our caring professional staff takes care of all the daily necessities, leaving you or your loved one free to relax and pursue the hobbies and activities they enjoy. Our residences foster an atmosphere of comfort and serenity, all with a whole community of friends right outside your door.

Since 1978, our commitment to outstanding care and exceptional senior living has never wavered. Inspired by the desire to help others, we reaffirm every day our dedication to the humanity, dignity and well-being of residents entrusted to our care.

Our mission
Care without compromise®

Our vision
To be the premier provider in all markets we serve.

Our core values
Everyone at Heathwood — staff members and residents alike — benefits from the nurturing environment that emanates from the values we all share.
Teamwork
Reverence for the individual
Integrity
Passion for excellence

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Reviews

4.2 ( 10 Reviews )

Dave

February 27, 2022

We're pursuing Heathwood Assisted Living. It's a little bit more expensive than the other place we toured, but they had nice facilities. We liked it a lot. They didn't have any memory care openings, but they have assisted living with enhanced care. It seemed like it was a relatively new place and clean. It seemed quiet but it had a lot of facilities, they had a piano, he had a nice dining room and a nice area where they do crafts and so forth, so they had a bunch of stuff. They had a bunch of opportunities for mom to do and stuff to keep her brain going. They had a variety of types of rooms, we were looking at studios, which is just basically one room. They didn't have any cooking facilities other than a microwave and a small fridge, and I don't think we'd want anything more than that for her anyway. It was very nice, it's plenty big for her. They'll provide furniture to get us started because we don't have any at the moment, so that was helpful too. The staff who gave us the tour was very personable, knowledgeable and we felt very comfortable with her. I thought she did a good job of explaining things, she took us on a tour, showed off several different room configurations, and so forth. I think she was very accommodating to us. When we did the tour, they were still kind of closed for COVID, so the dining wasn't open. We've gone back since then, and it is open now. But at the time we did our tour, they weren't doing the activities because they had had a couple of people with COVID.

Sad to see the decline

February 01, 2021

I do not recommend this facility....new management and she doesn’t handle anything. Clueless. Talks out of both sides of her face, A puppet to higher ups.

CJ

June 24, 2019

Our experience with Heathwood Assisted Living at Penfield was good. The staff was excellent except the two of them were not kind and were a little rough, but the rest was absolutely wonderful. My mother was there for a year. It was very lovely and clean. The dining area was clean and appropriate. The food was fine. They had a central dining and living area and then long hallways. It was always clean and well kept.

Keith

October 11, 2018

I visited Heathwood in Penfield. They have a home theater, they take the residents out on field trips, and they also have a game room and dining facilities. They have a van that takes you wherever you want to go, like at the doctors' or the grocery store. I'd probably put my mom there if she had wanted to come to New York. They're assisted living, plus they have a memory care unit.

Onehappyvisitor

September 10, 2016

I recently toured Heathwood. The location in Penfield is perfect, close to many stores, banks, restaurants and more. The woman who toured me (think her name was Sandi) was very kind and took a lot of her time with me. I didn't feel rushed and even had a chance to talk to other patients that lived there. They all seemed so happy and the staff I saw were smiling and laughing. It felt like the place I want my mother to live. The rooms are huge with kitchen area too. My mom would love watching movies - the theatre is gorgeous.

Tom327348

August 23, 2016

I am at Heathwood Penfield. It was a little closer to my children, so I picked it. They have activities here like an exercise class in the morning, and we have a bus. We went out on a trip to Skaneateles yesterday, and it was very nice. We had lunch and took a boat ride. We have picnics, and we can get rides to Target, Wegmans, Tops, and Walmart. You have three meals a day. I have laundry service. They make my bed and take my trash out. They also pick up my shoes and socks; they take them off for me at night and put them on for me in the morning, and I dress and bathe myself. The staff is very nice. The food is good, and they have many choices.

Douglas760131

June 23, 2016

Heathwood was a good facility, and they're expanding their memory care unit. The people were nice. I would be comfortable having my relatives stay there. The rooms were pretty spacious and had some good additions in the room that made it nice, like walk-in showers. They had activities, music night where they had some people play the piano, and a movie theater that had very comfortable chairs.

Visitor100600250

January 09, 2015

We just moved my mother-in-law about a month ago. So far they meet the level of care we need. They are very attentive and very compassionate. They have a lot of activities. They have movies on a daily basis. They have puzzles and cards. Their apartment is one of the reasons we went there. They have their own apartment and not just patient rooms. They have everything from a studio to a two bedroom apartment.

Carol88618150

November 29, 2014

Elderwood is a very, very nice place. The woman who is in charge is absolutely wonderful and welcoming. I went back to talk to her about my concerns. The rooms and apartments are very, very nice and set up very well. They were very, very good.

William27

February 27, 2014

Elderwood was very nice. It seemed a little bit more upscale and a bit pricey. The staff was very nice and very accommodating. They had quite a few activities. They took the residents once a week to a cocktail hour to a restaurant and things that they chose. However, my uncle was a little private so he might not take part on the activities that they had and I wouldn't think my uncle would fit in there at that time.

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