My mother is staying at The New Jewish Home Assisted Living. Its mediocre meals were not good, so I had to provide meals for my mom at her place, because she is not eating any of the food there. It's an assisted living, so she is able to do her own thing. Other than the food, it would be kind of unfair to say if it's good or not good. She has been there only throughout the pandemic, and it's been really hard during the pandemic anywhere you go, so she hasn't really experienced what the facility has to offer. Other than the food I'd say it's a decent place, but I can't really comment too much on it. They do have activities, but mostly not community-wide -- they are only done floor by floor. They have bingo, sing-alongs, and movies. They had a lot more activities going on prior to the pandemic.

I’ve been here at the New Jewish Home University Avenue Assisted Living for a while. The professional staff like the physical therapists, and occupational therapists, were wonderful. The nurses are good at listening. They know how to communicate back to you, and they accept any additional training that is recommended to them. I’m appreciative of that. The building is excellent. It was built three or four years ago, and we were attached to the New Jewish Home that got bought out, so we’re getting our own generator now. Anytime there’s a problem with the building, they get it working. We have had several issues with the food, and we’re not happy, but we have a food committee meeting every month, and we share honestly and openly with the staff. After voicing our issues, we had a 100% improvement. It’s improving and they listen to us here.