My father stayed at Trump Pavilion and he hated it. He didn't like it there at all, and he ended up discharging himself from the rehab. It's right next to Jamaica Hospital. He was in the hospital for about a week and then he went to Trump Pavilion. He said the nursing staff was terrible, and he wouldn't recommend it to anybody. He had really a bad experience. They wouldn't take his stitches out when the stitches needed to come out. He wasn't getting his meals on time, and he wasn't getting the clothes that he needed. They were giving him dirty laundry. We were not able to visit him because of COVID, so nobody was allowed in. Our communication with the facility was extremely minimal. We were not in touch with any of the nursing staff that had his case or were on his schedule. We dealt directly with my father. He had a cell phone. We didn't have any communication with the staff at all except for dropping off what he needed at the front door. He ended up going home after the rehab.

Trump Pavilion is nice and clean, and the building is not that old. The staff is good and doing the best they can because all of these places are understaffed. There is not much entertainment for them because the residents are in rehab. On Saturday, they have bingo.