My friend just left there. She was supposed to stay a week and left within two days. The facility was horrible. She is in a lot of pain and wasn't correctly attended to. The TV was limited and the phone wasn't working. Therefore she had trouble calling her family and friends. Food was horrible

My friend at VillageCare Rehabilitation and Nursing Center said that their rehabilitation services are excellent. She was very pleased with the care she got from them. She felt that social services were less well-organized but she liked the rehab. She had a private room which was very nice and a good size. It had a window that looked out on some trees. The other thing that I noticed that I thought was positive was that when you come in, there's a very nice outdoor courtyard space. Being as it's in Lower Manhattan which doesn't have that much outdoor space, that part of it was nice and she enjoyed that. I was only there for 45 minutes but I guess it was pretty good. She said the food was mediocre, not bad, and not good, but I have not tried it. Compared to the other places that I've seen in the past years, I think this place rates well.

Residents get 1.5 hours of therapy and then are left to lay in bed or sit in a chair for the remaining 22.5 hours...getting worse, not better. Defeats the purpose. Bad speech therapist who created issue of swallowing thst never existed...were there for legs. Jason and Stephanie the only two good therapists who helped. Had to fight for 10 days to get my mother sprung from this hellish place!

The PT, OT and most (not all) nurses were great. I spent two days in hospital before going to rehab. I have severe sleep apnea so needed a cpap machine in rehab. The hospital said Village Care would have one. On arrival they said the did not. Then, maybe they did. I sent my wife home to get mine, and then they found one. Told them it needed to be sanitized twice a week. Never happened. When my wife got to clean it, the humidity tray was FILTHY. Also, I'm a vegetarian, got vegetarian meals at the hospital, but Village Care served me meat for 3 weeks. Some nurses aides were great, but at least 3 of them were annoyed at every request. They should work in a morgue where nobody would bother them.

I've been to post-rehab in VillageCare Rehabilitation & Nursing Center. It's a good facility. The staff was very good. My friend was also in there after a hip operation, and he really liked them a lot. The food was OK -- adequate, I'd say. It's clean, reasonably spacious, and the rooms were adequate. The dining area is nice. They had an outdoor courtyard, a roof deck, and a physical rehab facility.

Village Care was one of three places that I stayed in last year. It was in my neighborhood in lower Manhattan, but I did not go back the next time around because they did not have a vacancy. The nicest people were the nurses because I did ingratiate myself to them. So if I was nice to them, they were returning that concern. In fact, I had been in Village Care prior to this time because of my repeat surgeries, and some of the nurses that I had a year or so before remembered my name, and they made it a point to go to the floor that I was on to check in and to say, "Hello, how are you?" The place that I was staying in was a brand new building, and I went there in the same three months after it opened initially. I went back and criticized who the designer of the place was, and why they put carpeting in the hallway of a nursing facility where it is going to have stains and food spilled on it all the time. And it is not hygienic because you have all that dust and stuff that gets in the carpeting. They did have a rehab exercise group that met on the weekends because the regular rehab people were not around. They would ask you to join in the circle; you were seated -- some of us had wheelchairs, some were ambulatory -- and they would ask you to demonstrate how you were doing. Essentially walk around, sit and stand, and all that. I never was taken out of any of these facilities particularly with Village Care. They would say we were going to take you out on the sidewalk, we want you to get used to walking around, but it never once happened to me there, and I always reminded them. They had a kitchen and sort of like a cafeteria, a very tiny one, and the food was delivered to this kitchen prep room where they were reheated. They would hold it on a heated hot water bath with the pans in the water, and it was not done by a really professionally cook. All they had to do was serve it. Here, I finally started going to the dining room, which was a large room with the food area behind a slight barricade. Also it had some furniture where you could have little meetings or whatever, so it was sort of a multi-purpose room with the kitchen on one end. I found that the management of the place was lacking or slack. They always had people, but they were never on the premises when I wanted to speak with them, and things that were remiss never got really addressed.

took a tour of it with my mother. it was very clean and had a lot of options for those who live there and it seems to have very high across the board ratings from those who have been there or who have family there. it is in the village in downtown nyc so it is a busy neighborhood and that energy is good for the place as well as the residents.

My aunt who was like a mother to me lived for two years until she died. The staff was friendly whenever i visited her there but the place was definitely under staffed. Patients who had a hard time moving were forced to wait until they were served and for a nursing home. I feel that there should be two workers available to help for every one patient. The nursing home itself looked very sanitary but there was not much for the patients to do there. The place was not very big and had a gloomy feel to it. I would recommend a home where the people or treated like royalty instead of settling for this place. At the same time the cost was fair for what it was and I know everybody does not have the money for a stunning nursing home. Regarding abuse my aunt has never told me about abuse or anything in that matter.