Cobb's Hill Manor

  • 1175 MONROE AVENUE, Rochester, NY 14620
  • (585) 851-8696
  • 1.3 ( 2 reviews )
  • Assisted Living and Nursing Homes

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Description

Reviews

1.3 ( 2 Reviews )
review users
sunlvr73
June 15, 2022
I am the daughter of a resident that has been in this facility for almost 6 years and i can honestly say that since the day she moved into the facility things have definitely became not so great .....the medical attention that my mom needed had been ignored on a couple of occasions they told my mother just recently in the last 2 months she didnt need an ambulance(i heard this myself) after my mom complaining of shoulder pain and shortness of breathe for 2 weeks and me making threats to the facility did they call an ambulance finally. And the outcome to that is that my mom almost lost her life behind the facilities lack of empathy.......my moms heart was failing at only 20 beats . so the pains in her shoulder when she would complain about it was mini heart attacks! For 2 weeks my moms needs were ignored even after my mom asked to be taken in ambulance.....and this isnt the only. Incident......fractured pelvis that was ignored for 3 weeks but thats a whole other paragraph....needles to say i am now working on getting my mom out....it once was a very nice place. . the food is limited there are barely any activities and those only include a wii game coloring sometimes bingo ....bed bugs clothing doesnt get returned most of time....i can go on and on.This is things not only has my mom told me but things i have heard and seen myself with how the staff and facility is ran from 6 years ago til present.....
review users
Beth
My mother-in-law has been in Cobb's Hill Manor. The staff there is wonderful and very welcoming. They knew her name on the first day. The place is not aesthetically pleasing inside or outside. Her room is bigger than what it would be at the other place. Their activity room is terrible. The dining area is terrible. The food is cold. She can't even get drinks at any other time of the day. She said the food the first day was a big bun with the dried-out hamburger. The second day was, for breakfast, she had cold cereal, and she was offered home fries by a person walking around and giving the leftovers out, and she said they were terrible. So, the food is definitely a zero. I would give the staff a two only because they forgot the medication on her first day. Overall, the building needs to have new carpeting. It needs a living space for them to have activities in and talk to each other. It's plastic chairs and a big empty room is what it is. It was clean, just not aesthetically pleasing. It's a very old building, but it was clean. The only activity that we found was puzzle building on a table in the room.

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