Brookside Multicare Nursing Center

  • 7 State Rd 25A, Smithtown, NY 11787
  • (631) 724-2200
  • 3.4 ( 1 reviews )
  • Assisted Living and Nursing Homes

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Description

About This Community
Located on a sprawling, 24-acre campus in scenic Smithtown, Long Island, Brookside Multicare Nursing Center provides elite level post-acute care with genuine compassion.
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Reviews

3.4 ( 1 Reviews )
review users
advocatee
August 24, 2021
This facility was absolutely disgusting. I can't stress how dirty and unprofessional it was . From the food to the staff. My partner was in there for rehabilitation. No one ever came in the room to change the sheets, empty urinal, or even clean the room. Medication was given at anytime in the evening from 8 to 2 a.m. The staff didn't care about the patients. They would make you feel as if they were doing you a favor.You didn't even know who was who. You would ring the bell, someone will eventually come and just stare at the patient. So you would ring the bell again someone else would finally show up and say they would return to help you, and they would never come back.It was an ongoing cycle. After 5 days he had not been given a bath or even seen a doctor. I finally had to go to the head nurse. If a person had no advocate they would just rot. Sorry to be so blunt but that's how it was. The rehab was excellent that's the only positive thing I have to say about the facility. Don't send your loved ones there they deserve better care than they will get.

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