Mcauley Residence

  • 1503 MILITARY ROAD, Kenmore, NY 14217
  • (716) 447-6600
  • 3.3 ( 1 reviews )
  • Assisted Living, Nursing Homes, and Continuing Care Communities

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Description

Reviews

3.3 ( 1 Reviews )
review users
Lucid
August 19, 2019
3 of us had to wait 35 minutes to get assistance to bathroom...I had to call main #...was told by aid who finally came that they had to clear dirty dishes from room,first. When I asked if dirty dishes were more important than patients,I was told by aid, "that's the way it is"...50% staff was helpful,rest were surly or rude Rehab helped but that was only 2hrs. a day...6 days a week....could not find way to get outside for fresh air..Tried to get to dining area for dinner,made request..no one came to wheel me...meal served in room like they never planned to move me. Wi-Fi poor or non-exsistant...good cable station selection..activities seem to be meeting in front of big tv and sleeping in wheelchair. Can not discribe food,roast beef was processed into rectangles with no moisture...fish had no lemon or herbs(don't think few drops of lemon juice would damage the elderly)...often served items,types of soda,just to get rid of it...not what was requested...don't like meal,theyll give you PB&J Meals often came w/o pepper packets(Bring your own pepper) Small refrigerator in room...hadn't been cleaned in ???? Residents not treated with dignity or respect by short staffed weekend crew.

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