Brookdale Santa Fe
Advertisement
- 640 Alta Vista, Santa Fe, NM 87505
- (505) 984-8422
- 3.9 ( 20 reviews )
- Assisted Living and Independent Living
Related Costs
Description
About This Community
Brookdale Santa Fe provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.
Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
Reviews
3.9
( 20 Reviews )
Judith
Brookdale Santa Fe was a very nice facility. It was clean. The rooms were nice, and I think you get a lot of value for your money there. They have activities and a shuttle bus to take the residents around to go shopping or to doctor's appointments. They have a hair salon, too. The staff who gave me the tour was knowledgeable about the place and was able to answer all my questions. He was a pleasant, nice person.
Phillip
May 24, 2020
I went to Brookdale Santa Fe. It wasn't clean. I met the family of some of the residents, and they said the food was not that great, and they were not taking care of them as they should have been. I had a scheduled appointment and they were not ready for me when I arrived. They need to get their act together and be more organized, as well as clean the place a bit.
John
November 01, 2019
Brookdale Santa Fe was very nice. The staff was very nice. However, the assisted living dining area was just a nice room with tables, but when you go into the senior care living area they have a ballroom. We didnt like the separation between assisted living and senior care. The independent living area was nicer. The assisted living people can go and dine in that dining room, but they have to go a ways to get there. It seemed like there were two classes. Also, they were more expensive. The staff member who showed me the place was great. She was fantastic. The place was very nice. I would live there if I was in senior living versus assisted living.
LovedOne8734
August 13, 2018
My father is not getting the care that he needs at Brookdale Santa Fe. I'm disappointed. He has Alzheimer's pretty bad, and the only care he's getting is a shower every other day. You pay a fee for different services and the only thing my stepsister is paying for is a shower every other day. He needs more full care. He gets his meals there. The director is very rude and would not tell me anything. It was in the contract not to tell me any information about my dad because I don't have the medical power-of-attorney. It's a very nice facility. He has his own little room. He has a kitchen, a little sitting room, his bedroom, and a bathroom. Outside there's a pond and flowers, and you can go out there. The people he deals with are nice, but he's basically on his own. They know he needs more care, but he's not getting it. Otherwise, it's a great facility.
Santa Fe Shooter
November 15, 2017
I recently had occasion to get a tour of Brookdale in Santa Fe. Wow! what a great facility. beautiful gardens, plenty of common areas to meet people and do activities from playing cards, to bingo, to reading to arts and crafts. I also had the opportunity to enjoy a meal at Brookdale, which was healthy and nutritious and delicious. Who knew this senior living facility was right in our neighborhood!
Robert54s
June 15, 2017
They will promise you the world when moving in and then after a few days my loved one hated it. I will give credit where credit is due the housekeeping, activities, maintenance, some waiters and waiteresses are great. They are always friendly and upbeat very kind and always going that extra mile to meet my loved ones needs. Management seems to be in shambles all want to be chiefs but not enough Indians. When we moved my loved on in we were promised care when needed, 24hr kitchen, and med reminders. As i looked closely after 3 months they started charging us 50 some dollars for med reminders which is outrageous. They also were charging us for escort to and from the dining room 20 dollars each time. Brookdale needs to stop the greed and care more for the residents at the facility. Its to bad some staff members do really care and they ain't the ones in charge that needs to change as well.
Jacobs737571
July 20, 2016
I visited Brookdale Santa Fe. They’re very courteous. The rooms were very nice. The ambience was good. The community was expensive, but the location was excellent.
ArtSTHOO
May 10, 2016
I liked Brookdale Santa Fe. It was fairly standard and had a fairly good location. It had all the standard amenities like a library, media rooms, and community rooms, which were all quite good. The staff was very nice, quite helpful, and sent me a brochure. The rooms appeared to be standard with nothing outstanding about them, but I liked them. Everything was fairly institutional. Brookdale was actually pretty good but looked a little disorganized. The community was pretty standard.
Bill108
Once one of Santa Fe's best, I believe that Ponce de Leon has grown dated, a bit shabby, and overly expensive during the several years in which our parent has been a resident. We decided that it has outlived its value for us; and we recently (March 2016) moved our parent to a far-less expensive, clean new independent community with preferred food, greater personal attention, and a much lower set price with a multi-year guarantee. Aside from the food, our parent had been happy at Ponce but is enjoying the new home more. Be aware that Ponce de Leon is owned by a large corporation that requires signing a detailed contract outlining its policies and presumably guaranteeing its profits. You will be bound by those policies; and if you don't understand them, you might end up paying for expensive services not actually received. Services such as a reminder to take a pill--which were often confused-- are priced separately and can really add to the base rate. Every January resulted in hefty base and services rates increases for us.
M. Lee
March 18, 2016
My dad moved to Brookdale of SF in July, 2015. He is coming up on a year. Frankly, for the cost, he has been very dissatisfied. The food is subpar, verging on unhealthy, the cleaning crew is overworked and understaffed, and the facility in general is in need of upgrades. The rooms are decent, but in my father's, the cooling system was underpowered for the space. Maybe it's the classic case of big business being aloof to the needs and wants of their clients because, after all, they aren't exactly going to revolt and move out. How can they? Most are physically unable. But my father will. It won't be easy, but he will move to a better place. One plus: the staff was/is generally client centered, but the administration I'm sure feels the budgetary pressures of the out of state bosses and cuts corners where they can. Assisted living has become big business.
seth1905
October 08, 2015
My mother has been a resident at brookdale for a few years and she loves it.The staff is very courteous she loves to go to the fabulous dining area in the brookdale Mary,Jerry always are very polite to her she always mentions them to me on our conversations.Highly recommended for others.
William107205550
June 06, 2015
I visited Ponce de Leon, and I didn't care for it because I found it a little dated, dirty, and dark. I just took a tour of the facility a couple of months ago. The people were friendly. But it seemed a little staged because I had an appointment on the tour. So they had a lot of colorful seniors in different areas. I just got that feeling. A lot of facilities do that trying to put on their best face, which is normal. It just seemed a little dated as far as the facility itself. It had that kind of an institution type feel to it to me. I'm 62 so I'm not really young, and I don't get freaked out by places like that, but I have been to a lot of different ones over the years for my dad and different people. It didn't seem that clean or well lit. It was kind of dark and dingy. They showed me a room with a huge stain at the carpet. They assured me that if they can't get the stain out that they most likely replace the carpet. I just wasn't really impressed with that facility at all for my mother. They were friendly, but when I went on the tour, there were certain staff member in certain areas almost waiting for me. They were kind of overly friendly, so it seemed to me like it was a staged tour. I went to a couple of nursing homes back east and it was like that, but as soon as you left, all those friendly people disappeared, and your father is left with different people altogether.
Kim101450650
January 24, 2015
I visited a friend’s dad at Ponce de Leon. I did not think his apartment was horrible or remarkable. It was just fine. I remember going past the outdoor area, and it was beautiful and very attractive. It was homey.
JPL
July 10, 2014
My Mom moved here from a larger New England duplex one year ago into a smaller (1 bdrm) assisted living apartment. She really likes it and is very happy (even though he doesn't have access to a car).. The people are genuinely friendly and the facility is open and warm. There are numerous activities and a shuttle for residents convenience (shopping, bank). She has made some acquaintances.
Visitor77529650
April 21, 2014
My brother was temporarily moved to Ponce De Leon for a couple of weeks. The staff is good and they are attentive to the special needs of the patients. They have many activities there and the food is excellent.
N. Thompson
December 16, 2013
My mother stayed at Ponce De Leon. The staff were really positive and very nice. The dining room and food were very good. It was wonderful and everything about it was great.
Ms. A1
October 20, 2013
The Ponce de Leon had smaller rooms. I thought it was dated and they could do with fixing it up. I only visited once, but the staff was friendly though. It's a good location.
June8
September 11, 2013
I visited Ponce De Leon and I liked it very much. Everybody was very nice. They showed me an apartment and they seemed very well. I would recommend this facility to other people.
Phoebe 1
November 20, 2012
I thought Ponce de Leon was great. They do a wonderful job with the older people. My in-laws are both 92, and a number of their friends who are living there have mostly positive things to say. There's transportation and there are lots of activities. It's really nice, however, it's expensive.
Pinonchick
May 07, 2012
The staffers where just wonderful. The rooms were shared accommodations with various toileting being shared by four beds. The building was clean, and attention was given to personal hygiene of the individual patient.
One must be prepared for the limited quality of food, even though allergies and food limits were noted that issue was never attended to by staff. So if you can't eat something, you still may have it served to you or your loved one.
PT, bath and other hygienic facilities are mature, but clean and staff works the patient hard and well with a good care plan agreed to with family and professionals present. And they are kind, patient and willing to listen to the patient/client. Activities are provided.
Show all 20 Reviews
Show Less
