Fairwinds - Rio Rancho
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- 920 Riverview Drive Southeast, Rio Rancho, NM 87124
- (505) 896-3000
- 4.7 ( 16 reviews )
- Assisted Living, Independent Living, and Continuing Care Communities
Related Costs
Description
About This Community
Fairwinds - Rio Rancho, located in a quiet residential area of Rio Ranch, offers luxurious apartment homes in a fun and active retirement community. We are very proud to be managed by Leisure Care, who, for over 30 years, has led the industry in the development and management of elegant retirement communities that are all about Five-Star Fun. At Fairwinds - Rio Rancho we have set colossal standards for quality and choice in guest services, amenities, resort-style living, and in all things "fun."
Live at Fairwinds - Rio Rancho and enjoy your own private apartment home, and fill it with your own treasured belongings. Meet new friends and entertain family in the beautifully appointed dining room. We offer true restaurant dining, and all meals are prepared for you by our very own chef. Then there's the programs! Sign up for an art class. Start a new fitness program. Or book that travel excursion you've always wanted to. You will be amazed by how many fun social and recreational activities there are just waiting for you. Whether you want to spend an afternoon in the library with a good book, take a stroll in the beautifully landscaped courtyards, enjoy a night on the town with your sweetie, or want to socialize with friends, Fairwinds - Rio Rancho has it all. Do what you want, whenever you want to.
Imagine the peace of mind knowing that our highly-trained staff is available 24 hours a day to answer any questions you may have and that every apartment is equipped with an emergency communication system. And if you need some assistance, whether a little or a lot, our Assisted Living services are available and can be started at any time.
Quite simply, at Fairwinds - Rio Rancho, it's your life, on your terms. We help make it all possible. Come join us for Five-Star Fun.
Reviews
4.7
( 16 Reviews )
Anushka
October 19, 2022
Everything seems lovely, welcoming, pleasant, etc. when you are applying to live there. They couldn't be nicer! But once our loved one began living there, the following issues arose:
1. if you call the Fairwinds with a concern, they never call you back!
2. one of the nurses is very tactless and has zero compassion when engaging with our vulnerable loved ones!
3. there's a "back door" to the facility that is never locked and so anyone has access, day or night!
4. there's a frequent change of staff, many of whom seem to be clueless
Other than these issues, the food is adequate to moderately good, the ambiance is nice, the bus availability is good and the activities are available to all.
Danny
We liked the Fairwinds - Rio Rancho. The facility was nice. The caretakers, as far as the staff, the nursing people, the med techs, and the caregivers were very nice. It was just the kitchen had an issue with staffing and everything else, and they were going through hard times, so they got rid of the manager. Hopefully, it'll get better. My father was there for four months.
He said the food was OK. The only thing he complained about the food is it was more modern food. It wasn't the old-style food that 70 to 90-year-old people were used to eating, the chef would try to make it more ritzy or fancy. That was the only complaint he had about the food itself. From what food he actually would eat, he said it was good, but most of the time, he wouldn't eat some of it.
They were locked down from COVID for quite a while, but once they get through that, they have quite an extensive program to get involved with and things to do. There's always something going on. They're quite extensive in the activities. The rooms had a kitchenette and a refrigerator with a freezer, but there was no stove and there's no microwave. They had a courtyard and a patio. They even said something about a little garden area in the summer.
Phillip
March 17, 2022
We visited Fairwinds - Rio Rancho for my mother. The people were very nice, the place was clean and well-kept. The staff was very nice and welcoming. Their dining area was very nice, the facility was very clean, and the maintenance on the grounds was fantastic. It looked more like a new hotel over a retirement home. We saw both retirement and assisted living.
Kerri
February 24, 2022
We chose Fairwinds - Rio Rancho for my dad. The people were amazing and immediately responsive. I had a visit scheduled the next day. They met me. It was the cleanest, nicest, most affordable place we visited by far. It was just perfect. It was. It was assisted living, but I think there's a broad spectrum of assisted living. I mean, there were certainly some people that might have benefited from memory care, but they've gone above and beyond to keep them integrated with the other community members, and that they rely on each other for a lot of companionship. There isn't that segregation between memory care and assisted living, but there is that spectrum of residents, and that's exactly what my dad needs. He wasn't quite memory care, but he certainly needed help in the assisted living environment kind of thing with just his ADLs and stuff like that. Fantastic people. The CEO immediately came right up and introduced himself and was so approachable. All of the people, even in just the short time that we were there, the first visit we had two different residents come up and say how much they enjoyed living there, how nice everyone was. It was just crazy cool. The food was amazing, with big portions. He's gone to a happy hour. He's been to the library and listened to a book review. I'm really impressed. He's really tried to integrate. He's been really good.
Pierre
January 11, 2022
Fairwinds - Rio Rancho was a very good community. I have no complaints about it whatsoever. They have really good staff, and I would highly recommend them. Everybody seemed very friendly, helpful, and caring. The building was very well kept. The rooms looked very spacious and clean. The overall layout looked really good. They had a salon, gym, and movie room.
Michael
September 14, 2020
I went to Fairwinds - Rio Rancho. The staff was very friendly, very helpful, and it was very clean. I saw a one-bedroom apartment, it was very clean, it was kind of small, and they seemed to have a nice dining room. The prices were pretty high and I couldn't afford to move there. They gave me a sheet of paper of all the things that they have, like going to Walmart, going on bus rides, and going to some places.
Happy
My parents moved into Fairwinds - Rio Rancho. I think they've been happy there. They're still adjusting, but the medical staff has been very helpful, there are a lot of activities offered, and their place is nice. The one downside is that the food isn't great. They have more activity options than most. There's a movie theater, a nice gym, a small library, they provide transportation, there's a bus, and they have a dining room as well as a bistro for dining. I think the staff seemed happy there. Most of them seemed like they enjoy their job; there's a lot of people that have worked there for many years.
Karen
July 24, 2019
Fairwinds Rio Rancho is the place that my mom selected, and she's going to be moving in there. The place is fantastic. From the moment we walked in, everyone in the staff, from the cleaning lady to the driver greeted us with a smile. It was like a wonderful, cozy, homey and friendly feeling from the beginning. We selected a small 1-bedroom for my mother. I like the way that it's laid out and it's configured so she could bring her furniture with her. She originally wanted a studio but their studio was a little too small for what she wanted to bring with her. I like the way the rooms were decorated. The one-bedroom we selected was very nice and airy. It was very nice and had a good feeling. We had lunch there and the food was excellent, we were very pleasantly surprised. They have arts and crafts, bingo, a pool table, a musical group coming in, things like that. My mother will be in the assisted living although she needs very little assistance as of now.
Harold
October 31, 2018
Fairwinds - Rio Rancho is fair to really good. They also have a nice facility. They provide food for my parents, but I take care of everything else, which is my choice. They do the cleaning of the floors and bathroom. They provide the service, but it's an additional charge. If you want your laundry done, they'll do sheets, but that's it. They charge extra for clothes. The staff is excellent and react to what you ask them about, but on some occasions, you have to prod them to get them to do something. The food is marginal like most assisted living centers.
Laura
February 25, 2018
The residents at Fairwinds Rio Rancho were healthy and nice. The staff was fantastic. They had beautiful rooms and several different floor plans, which were really nice. Their food was beautiful. They had a big Thanksgiving meal that they invited me to, but we didn't eat. They told me I could come back any time and eat there to see what their food is like.
Terri
August 08, 2017
I loved working with Sharon to find a place for both my parents. Fairwinds was clean, had a happy activity level, and multiple options for care levels. I know my parents will be safe and well-cared for here. As I live in Colorado, I wanted reassurance that my mom and dad would be happy, healthy, and safe in their new home. Fairwinds provides all that and more.
Marcie
July 17, 2017
Fairwinds is very well-laid out, secure, and clean. They have a lot of activities, and the place is really nice. On Fridays during the fall, they would have a Sunday football party. I met their trainer for dancing and any kind of exercise that would help. The apartment was very clean and roomy.
Ruth086451
October 10, 2016
I think Fairwinds is a beautiful establishment. They have all kinds of activities for the people. We had lunch, and the food was good. It tasted good, and there was a variety. Food wasn’t just brought on the table.
APhillips1
February 09, 2016
Fairwinds - Rio Rancho had an awesome representative. I enjoyed the facility, it is a very busy place. The lobby area to the dining area is more like a restaurant. They have a fairly big menu. They allow you to eat anytime you wish to which is a big feature for me. They have a lot of people who will assist you. The staff was nice, and friendly. Parking was an issue though.
Cyndi3
September 26, 2013
I had a one-time tour at Fairwinds Rio Rancho. The place is not brand new, but it has been remodeled, and it's very well kept. They have a restaurant-style dining place. The place really seemed very nice. The sales person was very friendly and the residents seemed to be healthy and well taken cared for. They have small group activities when I visited there and it looked good. The price is also a good deal.
Marilyn8
November 01, 2012
We thought Fairwinds just seem to fit my mother-in-law's needs better. It's so close to my brother-in-law and he's able to visit her quite often. The facility was fabulous. There's no other word for it. It was just first class for what they charge. The cafeteria was beautiful, the staff were so nice to the residents. The residents have an option or a menu and they were able to choose what they wanted to eat. It's very, very elegant. It was not like an old folks home at all. My mother-in-law is almost 99 and has severe dementia. She passed away, but we were there with her a week. She had a beautiful apartment, and so well taken care of. Their attention to the residents was just amazing. They had a full-range of activities like card rooms. I could have live there. I would definitely recommend this facility.
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