My father-in-law has moved into Sandia Senior Suites. Their patient-to-nurse ratio is lower. The maximum number of patients at the place is 20, which is good for my father-in-law because he needs quite a bit of assistance. It is also locally owned. The owner seems to really know the area, the clientele and the expectations with him like how he wants payment. To communicate with him is very easy. We can text him, we can talk to him and we can call him. How to leave notes for his nurses is very simple, too. He is very kind. When we took the tour with him, he was very open and very clear in communicating both this center's expectations as well as asking us questions in order to get a sense of my father-in-law and his needs. They're very accommodating. For instance, my father-in-law wants a phone but he will not use a cellphone, so he needs a landline. They didn't have a landline, but they were willing to and did put one in just for him, so I thought that was remarkable. The caregivers also cook. Home cooked meals usually appeal to a lot of people as it does to my father-in-law. It is well run. My father-in-law's room is already furnished. He has his own private bathroom. There is also a community shower where they can roll him into the shower. There is no lift on the shower, so that they can roll people who are in wheelchairs into the shower and then get them situated on the chair, which is a lot easier. His room is very clean. He has a window, which he doesn't use but it is important for us. They have television set up for him and chairs for his visitors to sit down in. Well, it is not too big. My father-in-law is incredibly assisted. He has a raised toilet seat, so he has to get help to go to the restroom. He cannot get into his wheelchair on his own, so they have to pick him up and put him in his chair and then back on his back. They have allowed him to eat his meals in his room because he does not like eating with other people. They are assisting him with nearly everything. The place is very clean, too.

Not many residents. Excellent caretakers, very caring and accomodating with the residents in mind always first. They go far and well beyond...we are really happy with my relative being here! All those extras you'd pay in other facilities like med mgmt, personalize help, etc. Is included and they treat each of the residents like family. You can walk in this place anytime and not feel the depressing ambience you do in other ALFs or Hospices. Facility is very clean but they could a little better on the residents rooms. I attribute this to the fact that I believe they are a little understaffed. This is a great place!

My father is in Sandia Senior Suites, it’s nice, and the staff is very helpful, and very nice to the residents. His room is clean, they straighten it out, and he likes the food. It’s kind of new, but it’s well-run.