Genesis Healthcare Uptown

  • 7900 Constitution Avenue NE, Albuquerque, NM 87110
  • (505) 296-5565
  • 3.0 ( 7 reviews )
  • Nursing Homes

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Reviews

3.0 ( 7 Reviews )
review users
Morte6924
March 09, 2023
To my friends this is my review of Genesis facility uptown I have a month on the facility they have amazing people on the physical therapy they motivate you to keep pushing you self to accomplish your rehabilitation they got me walking again.. thank you guys and the nursing staff they are very professional assisting the residents on there need I give them 4 starts and give my highest recognition and recommendation. For your love once. Lots of activities the rooms are okay very clean and working properly..
review users
Blip
Wonderful facility, very clean, nicely updated on both the interior and exterior! Tiffany helped place my family member, arranged a private, very updated and modern room and did an excellent job. At times my family member can be somewhat demanding and want immediate attention but the nursing staff were patient and made sure all of our needs were met. My only suggestion would be to increase the security factor at the front door. Again, my greatest compliments to Tiffany and the staff at St. Theresa's!
review users
Tom124081050
May 10, 2016
The staff of St Theresa Healthcare And Rehabilitation seemed really good at that one visit we had. I didn’t get to see a lot though. They were having lunch at that time. They seemed to be attending to the residents pretty well. The facility seemed clean. It seemed like an OK facility, but it is bigger than what we were looking for. It was nice and bright. It seemed like people were busy with activities and doing things. There was a lot of staff I noticed around so that was a good thing. The room seemed small and that was one of our concerns. They were pretty crowded and they didn’t have a lot of storage place. The dining room seemed to be a pretty good size and it was pleasant to be in. It was well-lit. They have a nice patio area too.
review users
Blunt
My mom has been there for five years and they have treated her very good. It is not easy to take care of so many elderly people and I give them credit. They are always friendly and joking with her. They call me very time there is a problem, good or bad. I have seen them go the extra steps in taking car of her.
review users
A. M.
January 23, 2014
Day one, horrible. Staff is complacent, disconnected. Not where I feel safe having my family, but stuck because they need additional coverage.
review users
bobndots
February 01, 2013
Generally, i don't write reviews as I'm a skeptic by nature. At this moment I feel compelled to write a review to make sure that anyone considering this facility, will do so with eyes wide open. This is a Medicaid facility and as such I wasn't expecting much, but it was worse than expected. My 93 year old grandmother has been there for 13 days. In that time, her condition has gotten worse due to neglect. She currently has a Urinary Tract Infection because the adult diapers are not changed throughout the day, although we were assured they are changed hourly. The infection was suspected on Monday and although we were told Thursday that they had started antibiotics, on Friday were told (by someone else) that antibiotics would begin today. On Thursday they discovered a bump on her head. This was due to the fall which was the reason she ended up in the hospital 3 weeks prior. If they've just discovered the bump on her head, does this mean that they have not washed her hari in the 13 days she's been there. We've been told that they have. Coversations at the nursing stations are that of frustrated employees at the end of their rope with no reason to do a good job. In desperation we will bring my grandmother home as soon as they have the paperwork ready (48 hours we're told). Not because she no longer needs treatment, but because she is deteriorating very quickly under their care. I realize that our medical services (especially for Medicaid) are terrible, but the attitude toward the elderly and lack of communication is much worse than I thought it would be.
review users
kongswoman
November 17, 2011
They took very good care of my mother during her last few months of severe alz./dementia. I didn't worry while she there.
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