oh God it was terrible. they take you a shower once a week. my mother was there for broken leg and everyday she pulled bathroom plug and sat on toilet for at least 45min. couldn't get clean linen if cart was empty food was cold and horrible. the only good thing was they gave her her medicine

Facility was clean and many personnel were very caring and helpful. However, my friend was there for 10 years and had many problems while there, such as a broken leg and broken arm. She ultimitely died from an infection from bedsores that were they were unable to heal. They kept transferring her to a hospital for antibiotics, then taking her back and they just kept getting worse. This is unconscionable, as proper care for her would have eliminated this situation and she should never have had bedsores. As for her broken bones, they always appeared mysteriously, with no one knowing how they occurred. The personnel did get her to the hospital, and took care of her when she was back, but no adequate explanation was ever given as to how she managed to keep falling. Other residents had similar experiences. Once a friend of mine found one of her roommates dead in bed and nobody had known. We also had problems with billing. She was on Medicaid, but we continue to receive bills for her care, even after her death.

The care seemed to be alright, and they took her for walks and such to get her some exercise. However, at one point she stopped breathing, and they resuscitated her and called an ambulance, despite the Do Not Resuscitate order that she had. To me that's an egregious error.