My sister has memory issues and was not able to take care of herself. Living far distant from her, I rely on the wonderful care HMH has offered. The staff, especially the Activities department (Sue and Frank) keep my sister engaged with pertinent activities. My sister enjoys the food and especially the morning coffee cart. I have FaceTime every week to connect and have engaging conversation with my sibling. She is up to date with the local and world news via her room TV. Her clothes are clean . She likes the art and cooking and trivia activities. The building is not attractive but the kindness of the people is note worthy.

I'm in Hackensack Meridian Nursing and Rehab. I had back surgery, and I can't walk and can't stand up. I've been here for one year now. They don't have enough help. They need to hire more people to take care of the patients, and the weekend is the worst. They have two people to take care of 57 patients on the floor on weekends. It's a little difficult sometimes when you ring the bell and you need something, they take a while to come in. The cleaners are gonna come in on Tuesday. The floors have been sticky when you walk on them and they got spots on the ground. They said they're going to strip the floor, so we're going to all have to leave the room, but that's OK. It's been that way for a while. The facility needs a lot of work. They need to improve on the food and getting things done. Sometimes, they take a little longer getting medicine and stuff to you.