The Birches at Concord
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- 300 Pleasant Street, Concord, NH 03301
- (603) 836-0621
- 4.4 ( 8 reviews )
- Memory Care
Related Costs
Description
About This Community
The Birches, a 52-apartment community, is Concord, New Hampshire's first assisted living community exclusively dedicated to those with Alzheimer's Disease and other forms of memory loss.
Set in a peaceful hillside location, The Birches at Concord provides a familiar home-like environment designed to serve the needs of those with memory loss. Exceptional services led by a trained, experienced staff are the cornerstone of The Birches. We understand and respond to the needs of our residents and their families. It is the people who make the difference at The Birches. Welcome to The Birches at Concord!
Reviews
4.4
( 8 Reviews )
Anne
November 20, 2022
The Birches at Concord was very nice. We did try their food. They invited us to do the tour on a day that they were having Family Day on a Sunday. The administrator there was wonderful. She's helped a lot. It was very clean and a little bit bigger facility, although not as big as the other place. The memory care unit, though, was on the smaller side, which was nice. They had their own salon and things like that in the memory care unit. The rooms were beautiful and looked brand new. They're clean, fresh, and bright.
The staff has been very helpful and extremely nice. You can tell that she is very dedicated and she loves what she does and has concern for the residents personally and just only wants the best for them. The food was OK. I'm sure it's difficult to cook for that many people. The dining area was nice, cozy, and clean. I think it might have been set up a little bit differently because they were having a Family Day when we were there, plus it was full of people, so it's really hard to tell. It just seemed crowded, but I'm sure it was just because it was a special day. We walked around outside and it was very nice. They had quite a large area with a walking path, vegetable gardens, flower beds, and things like that.
Veronica
March 27, 2022
We went to The Birches at Concord. The facility itself was beautiful. It was clean. The staff that we came in contact with were friendly, and the advisor was very informational. The room is huge, bigger than my bedroom and my bathroom. They were actually at dinner when I went. I know they have several dining rooms. They had a little activity room. They had a little salon, a very spa-like salon type thing. The whole facility was just immaculate. The menu looked really good.
deborha
September 14, 2021
Thank you for this opportunity to let my concerns be known.
I believe there needs to be adequate and utilized lifting options of patients and not staff pulling and tugging on a patient. As a patient gets closer to dying they are in pain and all respect needs to be given to that person. My Dad fell almost daily so this was a very big deal to me. He was in pain and dignified lifting with the right equipment would have made all the difference for him.
The wheelchair he had was very uncomfortable for him and low. He sat most of the time. The chair was not switched to another with higher back and more comfortable until two days prior to his passing.
The staffing was not adequate as many times early on they told me that they did not have the staff to take Dad out for walks much.
The food looked good.
Most of the staff was kind.
I was not impressed at all with the care of my Dad.
I would not recommend this facility.
Sabrina D
March 13, 2021
My mom is living here and I am so grateful for the staff that work here. Mom feels at home for sure and is very well taken care of. The food, daily fun activities and the warmth of this place makes mom feel right at home. I am comforted knowing that since mom can’t be home, this is the next best place for her.
barbara717646
May 22, 2017
The Birches is very posh and nice. My husband said that the food is good and has quite a variety. I am very happy with the staff, which is really good. They have a lot of silly games and sing-a-longs. They have a bus used to take some trips.
Paul119086250
February 26, 2016
I am impressed with the Birches at Concord because they specialize in Alzheimer’s. The staff was very good. The rooms are very spacious and are private and semi-private. They do some games and activities, like tours down to the local marketplace. My mother has been there for four months now.
Diane115108750
November 24, 2015
I went to The Birches. It was a beautiful place, but the problem is, it was really expensive. The rooms were smaller than the room my mom has now, but the facility itself was great. I wanted to stay for dinner; they had shrimp wrapped in bacon and looked really good. The dining area was beautiful, too. The man who gave us a tour was very nice. He called back a couple of times to check if we had found a place. It was just too expensive. They have memory places on the different floors, too. I didn’t observe too much, but there was plenty to do because you could go walk outside in the sunny sitting area and see all kinds of stuff going on that they had posted. I didn’t see the activities, however; I think I was too overwhelmed with the price and knew it wasn’t going to be an option.
sethd28
January 06, 2012
My grandfather was diagnosed with Alzheimer's Disease about 5 years ago. At that point he said he wanted to live at home as long as he could maintain a high quality of life. Once he either noticed, or we noticed that his quality of life was beginning to suffer, he wanted us to ensure that we would find the appropriate assisted living for him. My grandfather wanted to be part of this process, so we began our search. After looking at 7 different places, he told us that The Birches at Concord was the one place that he would want to go when the time came. When he did move in the people were exceptional, and amenities many, and the programs kept him busy. The only piece that would need tweaking was the food. It was dull and bland and it felt as though it was created by people who didn't care, and knew their consumer was someone with Alzheimer's Disease. It was 7 years ago now that he first entered the community, and we have seen Executive Directors come and go, along with other direct care staff. However, the overall feel the place has not changed. It is still a great place to get awesome care. They hold great Christmas parties during the season, and utilize the outdoor spaces as best they can in the summer. We are more than happy with everything that goes on there, and recommend it to our friends. The costs are getting higher and higher each year, and we don't know how much longer he will be able to afford to stay there at over $7000 per month. Until then, we will continue to enjoy our visits and sleep at night knowing he is well cared for.
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