I tried to reach a resident during a family emergency, and there is no human employed at New Cassel willing to speak to anyone. Very uncaring.

We found her a place at New Cassel. It’s owned by Sisters of St. Francis and is a nonprofit. The facility is absolutely beautiful. I think there are 120 apartments. The chapel looks like a cathedral. It’s terrific. The food is so good -- in fact, I go eat there a couple times a week. She gets three meals a day, plus cable TV, cleaning and laundry service for $2,300 a month. She has fallen a couple of times and they take her down to the clinic right in the building. They have a library, store, computer room, classroom, sewing room, pub with a pool table and a swimming pool. They also have bus trips that can take them all over. They go to Walmart, and they went to Nebraska City a few days ago. The people there are very alive and very friendly. She loves it there, and everybody you talk to loves it there, too.

My experience with New Cassel is excellent. The staff is wonderful. Mom has a studio apartment that is about 800 square feet, and it's just wonderful. In the dining area, they come and serve you at the table, and that's very nice. They have great amenities like exercise, sewing, people come in and do music for them, and Catholic mass everyday. It's perfect for my mother.

Cassell Retirement Center is affordable. She has one large room, and she was able to fit all her things. The bathroom is very spacious, and the closet, and she has a large amount of storage space. The staff is very caring and very helpful. They got her established as quickly as possible after we got her things in there. She’s doing very well. She thinks the food in the dining room is very good.

We took a look at a couple of different places, and New Cassel Retirement Center is the one my grandma chose. The staff seemed pretty friendly. It was a nice studio apartment. It had all the necessities that she needs: refrigerator, microwave. I was not impressed with the dining area. It is a dining room hall. I like best the location.