My mom was a resident of SMP Health - St. Catherine South. It needs updates, it was very old. The rooms were just plain, so we had to bring in decorations and do it all ourselves to make it more homey. The staff was very kind, very polite, and caring, and always greeted her with a smile and never made her feel bad that she couldn't do something. The staff was highly dedicated. My mom was fed well, they took great care of her. I guess the only thing that we had a little hard time with because she's kind of hard of hearing, some of their accents were a little hard to hear plus with the mask. So, we didn't know sometimes what they were trying to say to us, but they were wonderful people. We just had a hard time communicating in some cases, but that's not all of them, just some. There were a lot more that was fine. Other than that, my mom pretty much stayed in her room because of COVID stuff going around the place. It was nice because it was all locked facilities. You had to sign in and sign out. They were doing some renovations to another part of the building which looked nice. Their community room was nice, their lunchroom was nice, and their entrance was okay. They had a nice physical therapy area for her. They seemed expensive, but I don't know the going rates of what things are. I saw a patio, but my mom was never out there. They did have people to do hair and nails coming on at certain days. They took my mom to appointments, so they had van usage. They had a church, games, and recreational times and each day they had something going on. If you were able to, you'd always find something to do during the day. It looked like a great program. It's just my mom didn't take part in any of that kind of stuff.