Brookdale Pinehurst
Advertisement
- 17 Regional Drive, Pinehurst, NC 28374
- (910) 235-0700
- 4.1 ( 12 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Brookdale Pinehurst provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
Reviews
4.1
( 12 Reviews )
Elder Concern NC
July 10, 2022
Bad experience and scary experience for some of out most vulnerable people in society--the elderly! We were misled by the management as to the services that would be provided and that we paid for. Some of the staff were hostile when asked to provide what was agreed to. We could not get baths and bathroom help. My mother ended up sick and with a UTI. Residents were calling out ot help in the halls at night. There are better options. (a fresh coat of paint, doesn't make a safe place to live.)
Jeff
June 19, 2022
Brookdale Pinehurst was very nice and very clean. It was small, but also expensive. Everybody was very helpful, but the amount of care and attention wasn't much there. I think they were understaffed at the time. A number of the management people were out, because of an illness (not COVID). There's some sort of respiratory illness that was going around, so there just wasn't as much assistance in the assisted living that we were looking for. My mom was at the right place yet at the wrong time.
They gave her the model room and it was very nice. She had a nice decent kitchen, a nice size bathroom, two separate bedrooms, and then a sitting room/ living room. It was very clean. The entire room had new flooring and new paint. It was in very good condition. I had no complaints about that. The activities were fine, too.
Elizabeth
September 27, 2021
We went to Brookdale Pinehurst. Upon walking into the door, it was a happy, cheery place for an assisted living facility. It was just superb. There were a couple of members of staff that came. They had been out shopping and had balloons and a cake. They were singing Happy Birthday to one of the residents. They had a lot going on while we were there. The maintenance man went and bought us a drink. He didn't have to do that while we were waiting, and I was just very well pleased.
A.G.
March 06, 2021
We were very pleased with Brookdale Pinehurst. My mom was there for respite care, and she really enjoyed it. We liked all the people there, and they were very good with her. Her room was nice with a big closet in it. My mom didn't really have any complaints about the facility. She met a couple of good friends there, too.
The only thing I noticed was there was a time where they were a little short on staff, which meant that the person who came to take her for walks outside wasn't available all the time, but they had brought in someone from another Brookdale location to help out. The dining area was clean, and the food was good. She liked the fact that she had a couple of choices and that everyone didn't just get the same thing. She participated in some of the activities. She even played a couple of games she had never played before, and that was good.
When you came in, it was a little bit different because of COVID. They checked me in and everything, let me come in, and helped her set up her room. The next time I saw her, I had to meet her in a specific place, so they were very careful about COVID. However, I was a little bit taken off guard about how much they charge me for assistance with her medication. It was a little more than I expected; it was almost $1500 a month.
Mel
February 28, 2019
Brookdale Pinehurst was very nice and beautiful. Everybody was very attentive and eager to show us all their amenities. The staff was very sweet, accommodating and understanding of our situation. They were willing to help. They had bedrooms with small kitchens and closet spaces, places for television to connect, small refrigerators, microwave, and a really nice bathroom. They had several different kinds of rooms. They had a dining room, activities room and director, transportation to and from for doctor's appointments, shopping or whatever the residents' needs.
Barbara M.
We visited Brookdale, and that's where dad's going for respite care. The staff member was exceptional. She was very helpful and she followed up with me a couple of times. They have studios, singles, and double rooms, and all were very clean. They have a lot of activities, they have exercises, and they also take them on bus trips around the area.
R.M630804
August 16, 2016
We were very impressed with Carolina House (Brookdale Pinehurst). They’re way more expensive than the other place we visited. The baseline care is $3,900 a month, and then they attach a care fee. They have a very nice, newer facility, and their care level is maybe a little better. The staff was very nice. The location would be perfect for me because it’s close to where I work and only five minutes away from where I live. And the grounds were nice and very well-kept. They seemed to have a lot to keep the residents busy. They do field trips, bus trips, provide transportation for their residents’ appointments, have an in-house beauty salon, in-house physical therapy, and very nice common areas for the people to hang out. They have a nice big screened-in porch on the end if they want to go out and hang out. It’s a very nice facility. The rooms were very nice.
Silver25
December 29, 2015
Brookdale Assisted Living, formerly Carolina House, is in a nice setting. It is very close to MD providers and the Hospital. The Assisted Living part in the front of the building and the entrance to the building is well maintained. Unfortunately, family have to remain diligent to keep the Memory Care /closed section and it's Courtyard up to the same standards . This facility is also Ala Carte so the fees for any services continue to rise as the resident requires more assistance. Most facilities have a set fee with no price increases for services. Brookdale is also just as expensive for the entry fee so the price increases place the facility cost much higher than other facilities as you loved one requires the services.
Mary Jane3
November 11, 2014
I visited Carolina House of Pinehurst for my dad. They were excellent. The only thing though is that it is 40 minutes away from where we live. The appearance of the facility was very good. The place smelled very clean, and that's very nice. The residents looked happy. I think that's very important. I explained my dad's needs and we both understood that it wasn't going to be a match at the time, but one thing that I really like was that, although it wasn't a match, that did not deter them from giving me all the information they possibly could for me to find a location for him. I saw two rooms, and they looked extremely comfortable. The clients and their family can personalize the rooms. Their rooms were big enough. With regards to activities, they have an entire calendar that they put out monthly. The residents can go to as many activities as they want.
James95945750
October 16, 2014
Overall, Carolina House was fairly nice. They seemed quite knowledgeable. The dining area was set up like a restaurant. It’s located around medical facilities and is only half a mile from a hospital.
Visitor91546750
August 30, 2014
I liked the nice outdoor area of Carolina House -- they had a little garden out there. It was inviting and green. My uncle was a resident there; he was fond of gardening and it was a good experience for him. They also had good activities for the residents. The rooms were okay. He should have had rails on the side of his bed because he’s had a couple of falls.
Visitor 3476
March 20, 2013
My uncle stayed at Carolina House for 3 days and so far it was good. The facilities were nice but the rooms could be nicer. The rooms were a little dingy and dull. It was very clean though. I would recommend this facility but it's a little bit pricey.
Show all 12 Reviews
Show Less
