At first I was skeptical from reports of people that worked there, but I imagine just because a person doesn't like a job doesn't mean it provides poor service. My Grandmother seemed to enjoy her stay there. The facilities were clean and she had a very nice view out of her front window. One thing I did not like was the fact that she had to share a room with somebody else, but since she was not set to be there over two weeks, this may be how they take care of temporary stays. The staff was nice, and I was impressed with the security in place to protect the residents. Locating a nurse was not a big problem as they seemed to respond quickly to the needs of my Grandmother and the needs of her guests. They even allowed her to have a small party in the waiting room for her birthday, I was very impressed with this. If she or anybody else I care about is ever in need of these types of services, I would rest at ease if they were to be placed into this facility for any length of time.