TerraBella Hendersonville
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- 3851 Howard Gap Rd, Hendersonville, NC 28792
- (828) 693-0700
- 4.3 ( 9 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Just 30 minutes from Asheville, in the footprint of the picturesque Blue Ridge Mountains, Elmcroft of Hendersonville, North Carolina offers residents a warm, relaxing living environment near beautiful views, historic sites, shopping, dining and medical services. Senior residents enjoy our assisted living community’s engaged and friendly staff, and personalized care – including specialized care for residents with Alzheimer’s and dementia. At Elmcroft of Hendersonville NC, we treat our residents like family, providing exceptional care while helping them stay as independent as possible.
Reviews
4.3
( 9 Reviews )
Dawn
March 17, 2023
Our experience with TerraBella Hendersonville was very pleasant. The tour was very informative. We had a very personable and friendly and informative guide. I have nothing negative to say. I was told that there were every two-hour checks on all of the residents. We didn't see the library or the hairdresser salon, which they indicated they have. We saw a model room and we also saw a lived-in room. The model room was not roomy, but it looked adequate. The studio that we saw had two people living in it and they had twin beds in there plus several other pieces of furniture, and it was crowded and messy because they had a lot of stuff. We saw the dining room, which was lovely, clean, spacious, and roomy, and we got a sample menu. We saw a schedule of activities and we saw the activity room, which had lots of games and puzzles and tables to sit and play at and do crafts, but nobody was in there at the time we were there except the activities director. The physical community was excellent. Everything was spaced wide enough for walkers and wheelchairs and people with canes and stuff to move around. It was clean and looked very safe because they had taken out the carpeting for the most part, so there were no tripping areas. They had lots of access to the outdoors. I thought the facilities were very good.
Linda
September 08, 2022
My father is gonna go to TerraBella Hendersonville. That was the first one he saw and he liked it, and that was it. He says, "I want to be here." He liked the staff. The staff was extremely friendly. Tiffany, the director, has got an excellent reputation in the industry. It was more in a country setting and Dad liked that with the pond and everything out in the backyard. It's not on a busy street or anything like that. It was quieter. He likes peace and quiet, and he likes wildlife and stuff like that.
The food was average and it's done by a dietitian. Most of the people that are in assisted living have some kind of dietary restrictions, so the food is presented with that thought in mind. It's not going to be fancy gourmet meals or anything like that, but they're nutritious.
They do pretty much everything. They offer three meals a day plus three snack times, they have a little happy hour on Fridays, they do special events, and they have concierge services. They've got a shuttle that can take them to the doctors' office. They do all the laundry, all the housekeeping, pretty much everything you really want. The only thing that is not covered would be if you wanted your own cable TV. They have just basic TV. They have little outings if you want to go. They're very conscientious about upkeep and cleanliness.
Mary
I had my mom on respite care, and she went to TerraBella Hendersonville. She had been there for two weeks. The layout was very nice. It had different wings. The memory care wing was kept locked, so that no one got out or endangered themselves.
The dining room for the other residents was very nice. They offered two choices for every meal. The wait staff in the dining room was very nice.
The overall staff in general was very friendly and helpful. The assisted living section was very nice. They had an activities room. They had a media room, and they had multiple screened-in porches that a resident could go to. They also had an outdoor sitting area.
I tried the food, and the meal was very good. It was a nice, healthy, balanced meal. I had a choice of chicken or pizza, and I chose the chicken. Both entrees came with vegetables and a biscuit. Mom loved the food.
They had a monthly calendar set up where they listed the activities for every day, which I thought was excellent. Then they also had day trips and like once a week a trip to go places. The value for money was definitely worth it. Their pricing was in line with other places. The level of service that they gave was better than other places.
Chuck
March 18, 2022
I went to TerraBella Hendersonville. It was smaller than I anticipated and I don't think it's really what I was looking for. There's no progressive care, so there's not a progression to skilled nursing there and that's really what I was looking for. It was a nice, clean facility and the people were very nice, but I'm needing something that starts with assisted living or even semi-independent living and transitions into skilled nursing options. The staff during the tour did a very good job. They were very nice, friendly and professional. The model did not have a kitchenette. They have a courtyard, a garden area, and screened porches.
Louise
May 11, 2021
My sister just moved in and so far, so good. She's been there for three weeks now. As far as I can tell, it's clean, and she says the food is very good. She's actually gained some weight, which is a good thing.
The staff I met were very friendly, and I felt the nurse who did the interview was very competent. She does not have an efficiency apartment, so there's no refrigerator, but her room looks like a nice-size room. My sister's room has a bird feeder right outside of it, and that's nice for her.
The grounds are pretty and well kept. I think they've opened up the visitations a little bit now, but the last time I was there, it was only window visits, and that was the weekend she moved in.
CS
February 19, 2020
We chose here for my mother because it's convenient for both my brother and I. They have a memory care unit, and the atmosphere is bright and youthful. We like the youthfulness and energy of the staff. The facility itself is very pretty, but the rooms are not very spacious. She's been pleased with the food. I ate one meal there, and it was fine. They have an evening motivational, they do baking in the morning, they have refreshments during the day, they play bingo, and they will occasionally go out and sit by the fireplace with hot chocolate.
Dean111852
June 10, 2016
Everything was fine. The people were cordial. They had a nice staff and dining room and activities, like trips to salons and to different places. I did not eat any food, but the dining room was nice. I was not sure of the activities, but they did various things with the residents.
Maria40
January 20, 2015
The staff who assisted me during my visit was fantastic. She was awesome and very informative. The apartments were really nice and big, and they have a bathroom attached. The dining room was nice, homey, comfy, and intimate; you have little sections where you can sit and talk and eat at the same time. They have everything you can imagine. They have art section, a little craft room, they have outings, and they take you wherever you need to go. The security is enough; there is somebody sitting there at the front all the time.
Visitor104121350
January 09, 2015
It's a very nice facility. They gave me a very nice tour and spent a lot of time with me during my visit.
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