Guilford House
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- 5918 Netfield Rd, Greensboro, NC 27455
- (336) 553-0272
- 3.6 ( 7 reviews )
- Assisted Living and Memory Care
Related Costs
Description
Reviews
3.6
( 7 Reviews )
SRG
April 19, 2021
Unprofessional staff from the abrasive and unempathetic Administrator to the staff who spends more time on their cell phones than checking on residents. No communication between shifts, no accountability, it's always an excuse or someone else's fault when there is a discrepancy. Inconsistent and unstructured, bordering on blatant neglect. They put on a front portraying as so kind and concerned about your loved one in the beginning, then change up completely as soon as the move in is complete. Because of the Covid restrictions, they know they control who they let in the building so there is no concern on their part about a family member popping in and seeing them ignoring the residents. I was in with my Mother and needed assistance, I searched all over not finding anyone on staff, and when I asked another resident where they were, she replied "Good question" and rolled her eyes as if that was the normal environment with no one around.
Kim
June 14, 2018
We liked Guilford House better than the other community. It's fairly new, it's on one level, and it is small. The staff was friendly and they answered our questions. We were there before lunch, but they were having a birthday party. The whole place was in this big room. We saw most of the people who would be staying there, i.e., the memory unit people with the assisted living people, so that was nice. They were interacting and including everybody.
Dale Wood
August 30, 2017
Best place ever! Trust everyone especially the executive director!
pigskinump
December 31, 2016
Absolutely the WORST facility my father has ever been in, Understaffed on weekends, residents left alone in the large dining room area for extended periods, once my timing was 10 minutes Residents are allowed to wander and enter other residents rooms, often finding them sleeping in that room. Known fact that staff will also take a nap in unoccupied rooms. Food is hideous, and if your loved one falls, they are automatically sent to the ER. 95% of the time, no one witnesses the said fall, because of lack of staff. Take your loved one to a doggie day care before wasting your money here. A disgrace to the memory care industry!!
Patricia316804
June 11, 2016
We found Guilford House, and we’re fine with it. We had problems with the medication in the beginning, but we worked that out now. Everything seems to be fine His clothes are clean when we get there, and we don't have any problems with the community.
missyb5255
November 18, 2014
For the most part a good facility, except for the food
DB
My mom is currently at the assisted living facility of Guilford House. I like that it is a small facility and it is within a mile and a half from my house. The have meal options for the residents and their rooms are airy and bright.
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