TerraBella Hillsborough
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- 1911 Orange Grove Rd, Hillsborough, NC 27278
- (919) 732-9040
- 4.1 ( 7 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Close to Research Triangle Park, and just a fifteen-minute drive from neighboring Durham and Chapel Hill, Elmcroft of Hillsborough, North Carolina is situated in one of North Carolina’s most historic and artistic towns. Our assisted living community offers residents a warm, relaxing living environment and easy access to shopping, dining, cultural activities and medical services. Senior residents enjoy Elmcroft of Hillsborough’s engaged and friendly staff and personalized care – including specialized care for residents with Alzheimer’s and dementia. At Elmcroft of Hillsborough, we treat our residents like family, providing exceptional care while helping them stay as independent as possible.
Reviews
4.1
( 7 Reviews )
Quat
March 04, 2023
We had to move my mother resident since mid 2020.
This facility is now a home of never ending lies and empty promises of improvement. Glorious change is forever on the horizon
This facility was purchased by Discovery and changed into Terrabella Hillsborough in 11/21. Most of the good employees left. There are a few wonderful folks working there, but management has been offsetting their efficacy with short staffing.
-The food is on par with Juvenile detention.
-Meal delivery was held until the dining room was finished serving, effectivly punishing "room eaters" with cold meals.
The ExecDir is more interested in the paint job and landscaping than the quality of food served to residents. She never accepted invitations to break bread with the residents.
-Medications are frequently given late.. often after 10am
-Weekends are short staffed.
-Call button response was often over an hour.
-Terrabella Hillsborough subcontracted with LifeSource for 3rd party Psychiatric support. A LPN put my mother on medication without our POA permission or consulting with her Dr's. This person prescribed Trazodone as a 'sleep aid'. This medication is counter indicated for her heart condition and medication.
Mary Linda
February 01, 2023
I toured TerraBella Hillsborough. It's a very attractive facility, and it was small enough that it could be managed successfully to meet the needs, the requirements, and the comfort of the residents. I'm very impressed with the friendly and courteous tour guide, which was Kelly. She is very knowledgeable. It's a place where my partner would end up going to, and I would recommend it to anyone else.
It's very nice and clean. The rooms were very satisfactory. They're empty rooms. You pay your entrance fee and then your monthly fee. And the fact that you put your own furniture there makes the person who has to be there feel more like the comforts of home because they've got their own personal, familiar items, like their own bed and their own chairs and all that stuff. It's very nice. They were also playing bingo when I was there. I met the front desk lady, the receptionist, and the tour guide. I also saw the nurses down the halls. The residents were in the dining room, and they were playing games. It looked very, very inviting.
Scott
August 09, 2022
I toured TerraBella Hillsborough for my mom. They are kind of small. I talked to residents as that's one of the things that I do. The residents wanted more things to do. They were bored. The building was nice enough. The rooms were smaller than in the other community I saw. They were adequate, but they were very reminiscent of hospital rooms in size.
They showed me an activity room. It looked like an art room with a big table and crafts and things. It was very small and there was nobody in there. I talked to the residents for quite a while before I walked in. Several ladies were in rocking chairs, and they said the food was okay. It was hit or miss, some days better than others, which is what I expected. You can't please everybody all the time. They did say point blank that they didn't have enough activities.
The staff were nice to me. I didn't have an appointment. That's very, very close to my house and I was essentially stopping by for brochures and maybe to make an appointment, but they gave me a quick tour anyway, so they were nice.
Liane
June 10, 2022
I love TerraBella Hillsborough. It was beautiful. It's got lots of trees around it, lots of bird feeders, and rocking chairs. So you can sit and watch the birds and squirrels. The inside was beautiful. I like the rooms. The staff was very pleasant. I got a lot of smiles and hellos from other residents. Everybody was very social. The grounds were beautiful and very well-kept. I was very impressed compared to the others.
Juanita
April 07, 2022
TerraBella Hillsborough had very polite people, and the place was very clean. Everybody was glad to help me no matter what I was doing in any way they could. They were easy to talk with. They responded to my questions and my phone calls right away. They could take care of my father's needs. The room I went to had a bed, a real nice shower, and a big closet. It was more like a studio. They got music, religious stuff, bingo, a library, and a big dining room where people can sit at the tables and eat. They help bring them in if they need help to be brought in. They had their amenities and activities all posted on the bulletin. They've been very helpful. They said if I had any problems, to please contact them. I didn't go over the whole area, but the part I saw was laid out well.
Mary
I like the fact that they have a 1-bedroom apartment that has a separate living room area and a separate bedroom area. The place looks lovely, too. The staff members I met were very nice. The tour was wonderful. It is one that is on our list. They also have a dementia unit. They had an exercise class going on while I was there, and I saw a lot of people exercising. They have an art room and they have a full kitchen where you can use it for Christmas time, holidays or group activities. They have an afternoon snack, and they have art classes. The staff who gave me the tour was wonderful. She's really helpful and caring. Their dining area looked wonderful, too.
Jennifer531140
April 13, 2017
I really liked it. I came in to this big open all windows area with a baby grand piano, and the residents were sitting about there. If it was cold, the fireplace would have probably been going. It just looked so inviting. We actually talked to one elderly resident, and she said that she really liked it there. The person that I called to talk about this place or getting my mother into was so helpful. When she needed more information or she needed to tell me more, she would call me at home. She informed me that they were going to do everything they can to help get my mother there. My mom grew up in the country, and she likes looking out the window at the flowers and the birds and all the rooms were such that she could see such right from her bed or her wheelchair. She could have seen all that and would have absolutely loved it if we could have gotten her there.
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