Brookdale Concord Parkway
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- 2452 Rock Hill Church Road, Concord, NC 28027
- (704) 782-7594
- 4.1 ( 33 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Brookdale Concord Parkway provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
Reviews
4.1
( 33 Reviews )
Janice
December 09, 2022
I toured Brookdale Concord Parkway. It looked very professional. We were happy with it. Everyone looked happy. We got to see what the room would look like and where they would be eating. We got to see the library and the beauty salon. It was all very nice. The room was just like your typical dorm room, but you had to bring your own furniture. However, my dad was kind of upset that we have to bring the furniture in.
They have an indoor space in the middle of the pod. It has a piano and board game tables. They have events there for you to attend. It was nice and simple. They have a coffee station, so you can go buy and get your coffee any time you want it, so that was nice. The staff who took us around was terrific. I didn't think he was just treating us as a salesperson by all means. I believed he had our goodwill in his thoughts. He was trying things for us. I would say that it was great.
Cindy
Brookdale Concord Parkway was a great facility. It was very clean and had a lot of things for the seniors to do. It's a great facility all the way around. The staff members were very helpful, very nice, and seemed to have their hearts into taking care of the seniors. They seemed to do a good job there. It's not far from the hospital, and some restaurants are nearby.
Lakisha
July 29, 2022
I toured Brookdale Concord Parkway for my dad. It seemed like it was lively. It didn't seem like you are walking into a place that looked sad.
They have a patio. They said they have activities, but I can't remember which ones. The rooms are spacious.
Linda
February 21, 2022
I'm going to choose Brookdale Concord Parkway for my mom because it was just very, very welcoming when you walk in. It felt like you were not walking into an assisted living because the people (the residents) were up walking around. They had a person to greet you when they came in the door, and they have an ambassador program when new people come in. They have someone with them to be their buddy for the first two weeks in some areas. I just felt very comfortable there. The staff that gave the tour was very wonderful. The building was beautiful, and they had a really nice walking area and an outside area for the residents. It was very, very nice. I was very pleased. It was very clean. The outdoor area was very beautiful the way it's laid out. It's kind of like you're in a subdivision, like a suburbs setting. It is very nice.
Michele
January 12, 2022
We really like Brookdale Concord Parkway. It's really nice. The tour was a very nice experience. The lady at the reception toured us because the other person wasn't there. She was very nice, very accommodating, and explained things to us. It was a very good experience. The tour was very helpful and very encouraging. The facility was very nice. The rooms were very nice, very spacious, and very homey. They were playing some games with some of the residents. They have a little coffee nook where the patients are free to get coffee. It appears that they have a lot of amenities. The rooms were nicely decorated for Christmas. They take trips. I noticed that the dining rooms are very nice. They have an overflow dining room that was very nice. They have individual bathrooms and showers, which is extremely important. They were allowed to have their own personal refrigerators and microwaves.
One resident was kind enough to show us her room, and it was just so homey and nice. She had all the amenities of a home. She had her own bed. They were allowed to bring their own equipment to make it their home, so that transition is good.
Tom
December 22, 2021
One of the main things about our tour at Brookdale Concord Parkway was the person we met with, that was very knowledgeable of the ins and outs of Social Security. He was sort of going out of his way to help, he felt very concerned and showed empathy for the poor clients. The facility is more on the newer side. The patients seem happy. They looked like they had a beauty salon there, and they have a little area like a living room type of setting for the residents.
Renea
September 15, 2021
I went to Brookdale Concord Parkway and I was able to see enough to see if that was what I was interested in. There seemed to be a lot of the residents out in the common areas, talking and visiting with each other, instead of in their rooms alone. It was nice, it was very nice. The staff was very nice, very helpful, and very pleasant. It was not a brand new facility, but it was very well maintained and clean. She showed me the beauty salon. It felt homier.
Amina2
May 21, 2021
This review is recent as of 5/21/21.
My experience with this facility is nothing but frustration and disappointment. When I inquired about the services, the sales department did a fabulous job at wheeling me in. They made me feel that what I was looking for I will have and more.Once my parents moved in, it changed. The food is horrible! Residents are leaving their food at the tables. I've had to take meals for my parents. Some of the staff are rude. Be careful with the Med Tech administering medications - they make mistakes! They are not consistent with their rules, there's definitely discrimination. The facility is nice and clean but the rest of what they are selling is complete the opposite. What's more disappointing is that the area director and upper management does not return calls, emails or any correspondence of concerns. They've made errors with my dad's medication that caused him to go to the hospital. I would not recommend this facility.
Amy
We visited Brookdale in Concord. From our first impression, everything was very nice, and very clean. Everyone seemed really nice, the staff, and everything, so I'm hoping my mom is going to have a really good experience there.
There's a very nice dining room, and they also have different activities from what they told me. They have a little kitchen that they let the residents do some cooking activities in, and it looked very nice. They have a nice TV room, a library, and a formal living room. The rooms were a nice size too and you could bring your own furniture, like you would in your home. We really liked that she could take her own furniture in.
Norris
October 03, 2019
My father moved into Brookdale Concord Parkway and his experience was terrible. They had done their assessment and they knew that he has a mild cognitive impairment. So on the first week after he tried to leave because he was confused as to where he was, so they put an ankle bracelet on him. After that, other than being confused about things, he never tried to leave again. We found out that they had not been giving him his meds as they should. So they called us and said that we needed to find another place for him to live. They were adamant that they couldn't ensure his safety and said that we needed to find another place. My father us in their assisted living level, and although they have a memory care unit, they don't have an opening. The staff that interacts with my dad is wonderful. I haven't eaten the food, but he likes it and he joins their activities, but I haven't been there when he does that.
Evelyn
March 19, 2018
Brookdale and its rooms looked clean. They had a good dining area, beauty salon, and staff.
Sandra Hendrick
October 23, 2017
Both my husband and I visited the dementia care area first, and once we started observing the residents, a few had soiled their clothing and were being ignored. I also noticed one resident needed help eating - and he was being ignored as well. Later, we went into the assisted living and noticed a man sitting in the general open area outside the dining room - in his underwear. One of the ladies who lives there - commented that the women have complained about his underwear and no one makes him wear his pants. Another visitor stopped us and mentioned that he has noticed the same issues - than he had noticed feces smeared on the bathroom doors in the dementia care unit.
Gary
Brookdale Concord Parkway hadnt been maintained for quite a while. The exterior hasn't been repaired and you can see water damage. When I went inside, it smelled like urine. The staff that assisted me was not very helpful either. It seemed like the management wasnt on top of things and they didnt really care much about what goes on there. While I was there, someone was playing the piano and singing. They need to improve on everything.
Kenneth667824
September 29, 2016
The people at Brookdale Concord Parkway were fantastic. The room was really functional, not really large, but just big enough for the purpose it serves. I enjoyed myself over there. The atmosphere was very nice. I didn’t spend much time there; just a quick look and that’s about it. I enjoyed my visit, the place looked very nice and comfortable, and it was clean.
Maggie33
December 30, 2015
I really liked Brookdale Concord Parkway but I couldn’t take advantage of the special that they had at the time which would have been in our price range but the reason we backed off was because we were trying to make a decision if we want to go into the apartment setting or the single home development.
They were very clean, very nicely furnished in the lounges and the area for reading and where they do music and in the restaurant area. It looked like an apartment building but when you go inside, it’s almost like a resort. There was nothing really wrong with it except the rooms were a little too small.
Anon41
December 28, 2015
I was actually interested in Brookdale Concord Parkway. I liked it better than other places, but my mother did not. It was a nice, large community. For some reason, my mother did not feel comfortable, but I thought it was better than the one that she wound up choosing.
Leslie48
August 05, 2015
We went to Brookdale Concord Parkway, and their staff was very good. We looked a private room, and the bathroom with the shower looked good. With their food, they try to regionalize their menu for their residents. They do have a fitness center. They do card games and word games as well. They also have arts and crafts.
Anonymous105563850
June 29, 2015
The only thing I did not like about Brookdale Concord Parkway was the room they had available. It was very small, and it was facing the parking lot. It looked very institutionalized. The staff was nice. It was clean.
Visitor107871550
May 31, 2015
I visited Brookdale Concord Parkway. The assisted living part was very nice, very open, and clean, but the memory care living part was very depressing. They played very loud music all the time, and some of the areas were not very well kept. The facilities of the memory care part were not very nice.
I went on a Saturday, and it was just one of the assistants that took me around. There wasn't a person from the administration or nursing; it was just one of the aides that took me around. In the memory care area, the rooms were smaller. They have medication management and assistance with meals. They have meals three times a day. I thought they really needed to update their facility in the memory care area.
JSMrdh
April 09, 2015
i visited this community while looking for my grandmother who is out of state.
I liked that it was close to the hospital and a stoplight. The Activities Director said they make weekly trips out to nearby stores and restaurants which I thought was was great.
I met a few residents on my tour that day that seemed to like it there that said they lived there for a while. Lunch smelled good, was unable to stay due to other tours in area but would've liked to.
My grandmother would've been for regular assisted living but said they had another smaller building for folks with dementia and alzheimers.
overall, i liked the community but grandmother decided to stay in Nashville area, wouldve strongly considered this building because of how helpful they were on the tour.
Visitor101552250
February 10, 2015
Brookdale Concord was also small, the rooms were very little, and I didn’t like that. They did have 1-bedroom, but they didn’t have anything empty. They all have times where they take people out to the grocery store and to the mall and take the residents out.
Rebecca32
December 05, 2014
Everything was fine at Brookdale. It was very nice. The staff was wonderful. The place looked clean and homey. The rooms were comfortable looking. They didn't look like an institution. They had daily and weekly activities. They had different things like cook outs in the summer, gardening, dances, and things like that. It was not intimidating, and it was cozy.
Visitor96801950
November 15, 2014
Brookdale was very nice -- it’s laid out very nicely and it’s got a lot of common areas for the residents to sit in. Their healthcare facility seems good -- they have a beautiful dining room so they’ve got enough place to eat. They’ve evidently got a choice of foods that they can choose from every day.
It was just that I would have had to pay out of pocket for a year before I got my sister in that one, but I do recommend the place. I like the friendliness of the staff best, and they are definitely concerned with me. They have called me several times to come over and they can support me, which I have done.
They definitely reached out to the community, there’s no doubt about it.
Visitor98764250
September 12, 2014
My mom is at Brookdale Place Concord. It is a great place. I would recommend it. I like everything about it. The nurses are great. They make sure her medicine is distributed the way it is supposed to be. The rooms are spacious. The food is good. They take very good care of my mom there.
Daniel14
August 13, 2014
My mom is in Brookdale Place Concord. It is very good. Everyone is so helpful and friendly. They have two options for the rooms. They have a private room and a shared room. My mom is in a private room. My mom says overl all the food is okay, but she wish they have some selections on something. They have activities like bingo, music and church services.
It is a nice single floor so my mom can go along with her walker and not walk down the elevator or anything. However, I think they need a better timing on their medication because my mother's medication is very time sensitive and sometimes they don’t give it to her within the window of time that she needs it. So, I am thinking they need a more timely staff to help with the medicine.
Visitor91334350
August 10, 2014
I like Brookdale Place Concord because it seemed like a friendly-kind of place and everybody seemed to care. It's a nice facility, but I think the rooms were kind of small. We didn’t really see all their activities, but I know they seem to have something planned almost every day for everybody to do.
David8775
July 22, 2014
My dad is at Concord Place. It is a very nice place. It is very clean. They have great activities. My dad is participating in Wii bowling, singing, bingo, and jeopardy. His room is OK. It is little too tight for two people, but it is a clean room with a clean bathroom. The staff is very nice. Food is not good, though. It is lacking for my dad. They'll sit in the cafeteria for like 30 minutes to an hour before they get fed. However, the dining is probably more like hotel type of place. It is very nice. It is clean, too.
Jackie27
May 27, 2014
My mother really likes Concord Place. They have lots of activities, and the rooms were nice and a nice size. Mom said the food is not always the greatest, though. The staff seemed nice, I’ve never asked somebody for something and not been helped. They bring musicians in, people who play the piano, and they have preachers come at different times. They played Bingo, Jeopardy, and Wii bowling.
Visitor4665
September 09, 2013
Concord Place is very clean. The staff is really nice. My mother-in-law has been there for about a month now. It's a really nice place, so we're really pleased. It has big rocking chair on the front porch that she enjoy sitting out watching the birds. She gets physical therapy, they have Bible studies, they have games, and they take her to her appointments because it's easier for them because they have a van. Some of our friends are there. It's close and convenient for my husband to go back and forth. I think they do really well with the things they have to do.
Sherry8508
August 14, 2013
If it had not been under remodel, it would have been a nice place. It was just that there was so much remodeling going on that it appeared dirty and not well-kept. I understand that it was difficult to keep the place clean, but still, there were people living there. That was my only concern there.
Robert
I visited the Concord Place because of the price, location and to what they can offer. We're looking for a quality place. The staff was definitely friendly and the facility was pretty nice.
danielc33
November 19, 2012
The staff were excellent and very friendly. Cleanliness and a nice facility were what drew us to the place. All in all, they took good care of my grandmother and I'm not able to thank them enough. Also, the focus and attention they bring to their patients is top notch and I would recommend anyone with a disabled elderly parent/grandparent to consider going to them.
BoyScout22
I loved the place. The atmosphere was perfect and the poeple there were very nice. I almost wanted to stay there myself. The best part was the food. It always looked great and the nursers were very very nice to all of the people and to us.
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