My mother is in Salemtowne for rehab. We chose this place because there were very few to choose from with skilled nursing care. The others that did offer skilled nursing had no availability. The place was very nice. I am impressed. The staff is very qualified. Like most places, they're undermanned for the number of patients that they have. They get her up periodically, and they rotate her because she's a non-weight-bearing patient. I haven't tried the food, but they bring her plenty. The only negative would be that they're understaffed, but that's due to a lot of things like shortage for that level of care. The staff there is good.

We brought Mom to the Rehab Center at Salemtowne and at first glance, the rooms were beautiful and staff were helpful. Within one day, we were complaining daily of lack of showers, lack of cleanliness if my Mom, long wait time for assistance, and our Christmas Holiday 2021 turned into our family nightmare! No MD visit for 4 days from admission. No daily PT as promised. Housekeeping found Mom unresponsive upside down face planted in bed. Ambulance to hospital ended her stay. If you care about your loved one, avoid this place at all costs.

My mom has been in Salemtowne for one week now. She's there for rehab. Her room is very nice, modern, and clean. The staff has been friendly too. The food is very good, and the facility is well kept and modern.

My husband is at Salemtowne. I talk with him twice a day. It was the only one that I could find that would take Medicare and TriCare initially. He said everything was nice. There was one young lady that he gave a lot of kudos to; that she was very nice. Right after that, he went on a ventilator in the hospital, and then he came back out of the hospital and went back to Salemtowne. And a week later, he was back on a ventilator. We don't know what happened or why that happened. There is a case manager that contacts me periodically to update me on his status, and how long they think that he will be there. The only thing that I don't like is that when they feel they have done all that they can for him, I have to move him or it's gonna cost me $300 a day, which will come up to over $11,000 a month, which I can't afford. I haven't heard of him giving me any negative about the facility. It seems to be okay, but I've never been inside. He is in a room by himself. It's a very, very large place. It's a retirement community, and they have the rehab part of it. From the outside, it's beautifully landscaped. The building seems more modern than most of the nursing facilities. They have a guard at the gate who will check your temperature, and we were allowed to drive under their alcove, and someone will come out and pick up whatever it is we need to give them, but we had to have our temperature taken. We're still not able to go into the facility, and that's great because they have residents with underlying problems, and I certainly don't want my husband to catch anything else. He's having physical and occupational therapy there.

Salemtowne is a new community and the staff is as good as I can find. It's not perfect, but as far as the quality of care goes and the brand-new facilities, it's a very nice place. That's why we have decided to have my brother stay there and he's now in long-term care. He's in a private room and they take care of his feeding tubes and wound care after surgery. It's a huge place that has great rooms, lounges with TVs and small cafes. It's a beautiful community. He didn't care for the food because he loves fine food, and you're not going to get that in a nursing home or skilled nursing facility. The layout of the place is state-of-the-art.

My father was sent there for rehab, but we were told he has 14 days and must discharge if he is ready or not so they would meet some quota they have with Forsyth hospital. Well he did not get baths regularly or therapy like they promised and then said he had to discharge home. I told them he was not safe but they said that was my problem. The state will hear about this....

Great place for mom.! Always very helpful and quick and willing to resolve any concerns.