Sunrise on Providence
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- 5114 Providence Road, Charlotte, NC 28226
- (704) 365-5252
- 4.1 ( 20 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
Reviews
4.1
( 20 Reviews )
Helen
March 12, 2023
As soon as I drove up to Sunrise on Providence, I loved it. It's old fashioned and I got that homey feeling about it. Some seniors were sitting outside and they were friendly even before I got inside. I liked the ambiance of the place. It was nice. I was hoping that I would be able to afford it. The staff were all friendly and very nice, too. They had arts and crafts, a library, and you can sit outside on the porch.
Sylvia
May 26, 2022
My aunt is at Sunrise on Providence's assisted living. It's very nice, very clean, with no bad smells, and everyone is very friendly and very good to my aunt so she likes it there. Her room is very nice, very comfortable, and a nice size so she's very comfortable in there.
They have classes and they have hobbies. They have wonderful meals and sometimes people come in and do little programs for them so it's quite nice. They also have a beautiful place to sit outside under a covered court.
I ate there once and it was very good. She also always tells me she likes the food.
Kim
October 07, 2021
I liked Sunrise on Providence. We toured both the memory care, which is downstairs, and the regular residence. I like the fact that if something happens to my father, if he falls or something, they are still able to take care of him, and he doesn't have to go to another facility. For amenities, they have food, medication reminders, they have activities for them to get them out and move around. I just like the fact that he could have his own space, or he can share it with someone appropriate for him to be with, and normally he used to be by himself. So I like the fact that he had different options. The rooms were very nice, she showed where you share, or he can have his own private area. We went over price and everything. I'm concerned about the screened doors that they have. Someone escaped once before, but they say if somebody goes out those screened doors, the alarms would go off. They're right there on Providence Road, and that's a very busy road. Everyone's pretty friendly, and the person who gave the tour, she was new, she came from another Sunrise, but she's really good. The residents were all taking their time, they were being very patient.
Darryl
August 09, 2021
I toured Sunrise on Providence for my mom. It was very nice and everyone was very personable. The staff took their time, they asked a lot of questions, and they allowed us to ask a lot of questions. They were very caring.
It was very clean. They have lots of social activities. They also have a garden, which was nice. I like the way the apartments are laid out; that was very good.
We didn't try the food, but we did visit the dining area, and it was very clean and nice.
Ladelle
June 23, 2021
Sunrise on Providence was a very nice facility. Everyone was friendly and professional. It was nice and clean. The rooms we were shown were very nice. Everything was bright. We saw the salon and the library, and those were very nice. I asked one of the residents if she enjoyed living there, and she said she enjoyed it very much.
Fran
November 29, 2019
My sister is now at the assisted living of Sunrise on Providence. Everybody is very nice. She is happy with it; she has adjusted. However, they have a very small parking lot, and apparently there is no room to expand. It is clearly an issue that they have, but everything else seems to be OK. They have activities, but my sister hasn't gone to a lot of them. She has made some friends. Some of the friends come over to her apartment. They sit there, they chit-chat, and they watch TV. They have two activities a day for the residents, and I see a lot of them there. The staff is adequate. The dining area is very nice. My sister is OK with the food. The building itself is very comfortable. I've seen people in the living room, and there's lots of residents. The last time I visited they were singing and playing with instruments. My sister likes her room. She likes the view, too. It is also about two miles away from where her house was, so she is familiar with the neighborhood.
KW
March 16, 2019
Sunrise on Providence was a nice place. I enjoyed the tour. I like its location. It was a place that we were considering. The rooms were nice, but the staff members were not as friendly.
They have a salon, and they have a place where they can have worship, but there is no gym. The residents seemed to be happy. When I went on tour, they were having lunch, so the dining area was full. They seemed to be enjoying their meals. It's done where you can order off a menu. The menu looked like it would be good food to eat.
Terry M
January 27, 2018
Sunrise on Providence was a very clean place with adequate activities. I saw a nice single room and a double room. It was one of the places that I liked more than the others, and their price was OK. I saw a sitting room where they can watch TV and a game room.
Rita284708
March 04, 2017
Sunrise was very helpful. They gave me lunch, and it was very refreshing. The food was good. We were talking about pricing, and she was very clear that the price she gave me was subject to change. I was very impressed with the entire setup. They had a lot of activities. Their rooms were very nice, and their showers were wheelchair accessible. This place is my top choice.
Barbara110871950
The second choice was Sunrise on Providence. The staff was really nice. It was a totally different kind of building, not as open and bright as the other facility, but it seemed very clean. The rooms were not quite as nice, but the cost would have been very comparable. They seemed to have a really good kitchen facility. You tell them what you want, and they make it.
Sunrise on Providence was a little more traditional. It is an older building than the other facility; however, it was very nice. I wouldn't get upset if we have to put my dad there.
Visitor109100450
June 29, 2015
We visited Sunrise on Providence. The facility itself is very nice. However, the level of care they provide needs improvement. They're understaffed, and they need to hire more people. The rooms were spacious, but we found some of the rooms can be a little dark. They had a lot of activities like exercises and kids from school come in and visit the residents pretty often. Security and safety is well maintained.
Lauren13
June 23, 2015
I didn't really get a good feel of Sunrise on Providence. There were boxes in the hallway, and it seemed a little older. It needed some renovating. It's not very homey. It didn't seem unclean; it just wasn't as well taken care of as far as its appearance, and it was kind of cluttered. The rooms were OK. They weren't very spacious, and they didn't have a separated bedroom area. The staff was OK. The dining area was very nice.
Ann105035450
April 29, 2015
My parents are currently at Sunrise on Providence. I thought it felt more approachable and a little homier. Unfortunately, my dad is used to having more space than what he has now, and he is a very private person, so he probably doesn't want to engage in very many activities. I didn't like the staff very much. And of the people in the memory care unit, which is where my mother is transitioning, two were very helpful. They have music, outings, and a group that goes out to lunch. They have a men's luncheon, and they have organized all kinds of games and stuff, but my dad doesn't want to participate in anything.
Visitor104433150
March 31, 2015
I like the size of the rooms at Sunrise at Providence. The layout, looks, and the décor felt homey. It didn’t feel too institutional. I also like the people because they seemed nice and friendly. The place was very clean looking. We weren't overly impressed with the food.
Elaine19
June 19, 2014
The first one we chose was Sunrise on Providence Road. I only had him there for five days and I took him out. I didn’t like it there. The room that they gave him was fine. It was kind of nice, but the facility for memory care was very close, small, and noisy. Their food was terrible. It was just not the right place for my husband. I lost a lot of money because they would not give me any money back at all. The staff were good, and when I first arrived, I had all the help I needed to move in, and that was great. When I was moving out, they were too busy to help me. I would not recommend them for memory care.
Bill46
At Sunrise on Providence, they had good programs for memory loss patients. I would rate them highly. The staff were excellent people and very knowledgeable. At the time I visited it, some of the seniors were doing exercises that they could do sitting down. They were doing some puzzles and different things that people with dementia would be doing. The rooms were very nice. They were the same size and have the same type of facilities, like a shower and a bathroom.
Bobby5
I did visit Sunrise. It was in a great location. It was a newer facility and it did have a good warm feeling about it that would be inviting for the residents. Their rooms were nice, warm and well-equipped. I would also say their rooms were spacious but to a degree that you have a good living accommodation, which would be fine. The people there were very friendly and accommodating too.
CatieJ
September 13, 2012
I thought this facility was a wonderful place for seniors to live. Everything is very clean and neat, and decorated nicely. The staff is extremely friendly and they treat their residents extremely well. The Sunrise on Providence is a great place to live. The location is great, being close to South Park mall and local restaurants. My boyfriend's grandmother lives in this facility, and she has never been happier. They have so many fun activities and events for the men and women living there; it truly is a warm and engaging place to live and stay active at an advanced age. I noticed his grandmother would be eager to go home and see here friends. Her daughters take much comfort in the fact that she is well taken care of and there in case anything happens while they cannot be there. I was pleasantly surprised because this was a far cry from the typical nursing home I am used to.
YoungAtHeart1
April 25, 2012
I found this facility to be exceptional. When my grandmother was staying here, I was about 14 and one of my favorite things to do was use the wheelchairs in the hall and ride them around the hallways. The nurses and assistants working there had no problem with me having a little fun as long as I wasn't getting in anybody's way. This type of free loving atmosphere was crucial in my acceptance of the place. I loved the way they took care of their residents, without making them feel like they were living in a prison. The residents, as well as their visitors, had plenty of freedom to live as they wanted to live, which is very important in these kinds of facilities. They made it feel as much like a home as they could.
cdayton
September 02, 2011
I visited Sunrise at Providence while assisting a family in finding short term respite care for their loved one. Upon entering the facility, we were immediately greeted by friendly, smiling staff. The atmosphere was clean, bright, and free from any kind of negative odors.
The staff in this facility in general seemed very friendly. I saw nurses talking individually to residents and also a scheduled activity in the common area (art time). The calendar of activities was impressive and it seemed as if there was plenty to keep any resident busy if they chose to participate.
The dining hall was also very clean and set up to feel very "home like". I spoke with two residents who both stated they enjoyed the food.
The individual rooms were spacious and it seemed as if residents were encouraged to decorate them to feel like home. I saw many pictures of family members and personal items displayed proudly in the rooms.
All in all this facility was very impressive and my client stated she enjoyed her stay there (though was, understandably, also happy to return home). I would recommend it easily and use it for my own family members if the need ever presented itself.
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