Cottages of Lake St. Louis is the first Green House model community in Missouri. THE GREEN HOUSE® model is a whole new approach to Short Term Rehabilitation and innovative Skilled Nursing. Cottages of Lake St Louis has been built to resemble a traditional residential neighborhood. Truly a home away from home. Cottages of Lake St. Louis is a unique 60 resident skilled care community built as a neighborhood of six 10-resident homes.
COVID has shown us just how important a model like Cottages is where infection control was a significant part of the design process. All rooms are private rooms with private bathroom and showers. Staff work in specific Cottages, so that they get to know the people they are assisting, but also to reduce risk of infection spread. Personalized, safe and kind care are priorities here.
Our mission at Cottages of Lake St. Louis is creating loving homes where Elders continue to live fulfilling lives, supported by quality care, choice, and positive relationships along with state of the art amenities, rehabilitation and consistent friendly caregivers. In our homes the schedule of each Elder is decided by the Elder, not a calendar on the wall. Our goal is to facilitate the Elders’ independence and ability to pursue their interests.
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Reviews
4.5( 37 Reviews )
Pamela
March 13, 2023
My mom was at Cottages of Lake St Louis for 10 days. The facility was very clean and well-kept. It was not what I would consider a typical nursing home. It didn't have a nursing home smell to it. It's a very homey atmosphere. The personnel were very caring and outgoing. Even though my mother was on hospice care and not really alert, they still treated her with dignity, respect, care, gentleness, kindness, and inclusion. She really was not coherent, but they still included her in things that were going on as best they could. Overall, they're very caring, wonderful people. For amenities, there's a patio, and there's a living room with a television. They had a very nice dining area that felt like a family's home dining room. It was very nice the way that the residents would gather together as a family for dinner. It felt more like a family than people that shared a nursing home. They were a little pricier than other nursing homes, but for what you've got, it was well worth it. This place was wonderful.
Dennis
December 21, 2022
My mom was at Cottages of Lake St Louis. According to my mom, she really likes the people particularly the physical therapy staff and the nursing staff. That would have been her favorite part. It's kind of an interesting setup. The rooms are a standard kind of room, single occupancy with its own bathroom, and they're a reasonable size. Then they have a very large common room that has a kitchen attached, which I thought made it very different than most. They had activities scheduled. My mom never took part in any of the activities, but they had them. They usually had three different activities per day. This is probably the third time in the last three years that my mom has done rehab, and every time, she specifically requested to go back to Cottages of Lake St. Louis, so I think that says a great deal about it all unto itself. She likes it.
ReviewerRD#0309cc
March 13, 2023
My husband is at Cottages of Lake St Louis. I like the people that work there. They're very kind. They give my husband the attention that he needs when he's doing therapy. They are really great there. He has a private room and a bathroom. Both the common areas and the individual patient areas are always kept clean. They play bingo, and that's about it. My husband has dementia, so it's hard for him to participate in any activities. I have tried their food, and the meals are excellent. They have a different variety every day. The staff is excellent, too.
Melissa
March 12, 2023
My mom is at Cottages of Lake St Louis. She is on her 10th day. The staff is super friendly and very attentive to my mom. When you walk in, it's beautiful. You feel like you're walking into somebody's home. It's very welcoming and it's very clean. It does not have that facility smell. It's very fresh smelling. When I went into her room, it has always been very clean, and her linens have always been very clean. She always has fresh clothes on, so I knew that she has been showered and well taken care of.
It's cold now, but they have a patio area outside. Their grounds are very well-kept and very nice. I've been there when they've served her food, and it looks very fresh and looks delicious, and it's good. As for my mom's therapy, she is being discharged this Friday, so it has gone well. My mom is not the easiest patient, but they have been very kind to her. Valerie, who is our social worker, has been truly a blessing through this whole experience.
Bob
My mom was at Cottages of Lake St Louis. The place was nice. We liked the folks. They treated her well. The staff members were very good to her. The therapy was decent. She didn't come out of it as well as we had hoped. She was there for 18 days. The common area was nice. The layout was nice, and it was clean. With regards to food, she ate most of it, but there were a few things she didn't care for. I think they spiced it up, so it's not so bland. Communication wasn't always great, but I've seen worst. It wasn't horrible, but it wasn't great either.
ReviewerRD0221gl
March 06, 2023
My mom was at Cottages of Lake St Louis. She got somebody there quickly. I thought it was very nice for us. The staff members were very nice to her. They're very friendly to us, and they're very knowledgeable. They took good care of her. My mom had a very nice, clean room, and the place was very clean. She was in quarantine for a couple days, then she did the physical therapy and then they released her. It was close to our house. The staff gave my mom whatever she wanted to eat and things like that. The outside looked nice, and the inside looked nice.
Reviewer#RD0221v
March 04, 2023
My mom is at Cottages of Lake St Louis for rehab. She's very happy there. She said everyone is really friendly, and everything is really clean. The only negative thing I would say is they don't get enough therapy. She has been there for over two weeks now. She really likes them all and they're really nice. She is just not getting enough therapy, and that's a problem. Nevertheless, everything looks very nice, it's very nicely laid out, and it's super clean. My mom said the food is fine, too. The outdoor spaces look really nice.
Harold
March 04, 2023
My wife is staying at Cottages of Lake St Louis. I think the caregivers working there are well trained because they really care and every one of them is professional. My wife's room is comfortable. She feels safe there, she sleeps well there, and she likes her bed. With regards to their meals, she cleans her plate. The food was very good. The therapists genuinely want them to get stronger so they can go home. I would rate them as highly as possible. It's all very good. It's the best I've seen.
Sandra
March 04, 2023
My mom is staying at Cottages of Lake St Louis for rehabilitation. I really like them. I think they've been very helpful and very friendly. The care that my mom is getting has been appropriate and timely. She's been happy with it. I like the way the facility is set up. I feel it's conducive like you're not stuck in a hospital setting. If I had to go somewhere, I hope that I could go somewhere like that.
My mom's room is big. It was like a studio apartment with no kitchen. It's a large room with a nice-sized bathroom. It's very modern and new. The common area is very nice. They have lots of chairs, it's very inviting, and it doesn't feel like a hospital or an old folk's home. No complaints from her about the food; she enjoys that. They cook right there within each cottage, so I thought that was kind of cool. Also, everything is well kept. This is all through Medicare. I think it's a really good one-on-one facility without the hospital feel.
Jennifer
February 12, 2023
My mother has been in Cottages of Lake St Louis for a week now. It's clean and it seems like a safe environment. She has a nice private room. It's very clean, and she has her own private shower, which is nice. The common spaces are big, nice, and open with a lot of sunlight. It's all one big room and the staff is usually there along with the patients, so that's nice.
The staff does a pretty good job. My mother feels they are not attentive enough, but they are taking good care of her so far. I think they have someone come in and play music there. My mother doesn't care for the food, but it looks okay to me. The staff is friendly, but I feel like some of nurse's aides spend a lot of time socializing instead of being attentive to the patients. The nurses are attentive, and I don't have any complaints about the doctor. The overall condition of the facility looks great.
Kristin
February 12, 2023
I like the attentiveness of the nurses at Cottages of Lake St Louis as well as being available to speak with me as I don't live near my mother. I actually live in a different state, so it's just a comfort to know when I can speak to one of them, and they're able to clearly let me know how my mother is doing and connect me to speak with her when possible because she's not able to use her cell phone so much anymore. They're very attentive. Then they also have a caseworker who will call weekly to give us an update on how she's doing and her progress, and she is also able to connect us with someone who could help us with the next step for my mother after she's done with her rehab there.
My mother has been there for a couple of weeks now, but she was also there last year and spent about six weeks there. The therapists were very helpful. They were very good at encouraging her to try a little bit harder and to work to the point where she was able to continue to live independently. My mother says the food is okay. She hasn't been complaining about it.
Steve
February 11, 2023
My father is at Cottages of Lake St Louis. He has been there for two weeks now. It's super clean and super nice, and they're very attentive. His room is very nice, upscale, clean, efficient, and effective for what he's there for. The staff members are pleasant, attentive, and responsive. They're very good. I only had one of the meals, and it was good. I wouldn't call it restaurant quality, but it is certainly above what you would normally expect at a rehab facility. As for activities, they actually gave him a puzzle, but in his particular case, he has advanced Alzheimer's and therefore most of that stuff really doesn't work out well for him anyway.
The condition of the place is fantastic. In our case, we're very fortunate that insurance picked everything up. It is not an inexpensive place, but it's probably the best I've ever seen. I would absolutely highly recommend this place. One of the things that I especially liked is that it was quiet, and for some residents that is a huge plus. The staff was respectful, fast to respond, and did everything you would expect them to do, and the facility is fantastic.
Merri
February 11, 2023
My dad is at Cottages of Lake St Louis. He has been there for over a week now. It feels like a family home. I like the proximity of nursing care, the family style meals, and the outdoor spaces. He is there for short-term rehab. I haven't tried their food, but he says it's good. The common spaces are all very clean. There seems to be a lot of enrichment activities going on and people are definitely out and about as opposed to being stuck in their rooms. There's physical therapy right there, there are always some people working out, and there's access to hand weights at any time. There are puzzles, books, and magazines in the living room type set up to socialize. The nursing staff has been great. The people who let you in and out are good. They've all been great.
James
February 01, 2023
My wife is in Cottages of Lake St Louis. It's quite a bit like a home to me. It seems to run very smoothly and definitely inviting. I like the way it's laid out with the rooms kind of form a horseshoe. There's a general family area, which also includes the dining tables and the kitchen, and just off the side is the therapy room. To me, it's comfortable. Everybody that I've encountered over there is really nice. The food is pretty good. In terms of activities, they have jigsaw puzzles that are laying out on the table. They keep the place quite clean. To me, it's a bit of a homey atmosphere. People are free to move around there. Most of them are in wheelchairs, and they seem to gather around and talk to each other. They get to know each other really quick. They watch TV and they're working on those puzzles.
Reviewer#RD0125rr
February 01, 2023
My wife has been in Cottages of Lake St Louis for three weeks now. It is an attractive facility. It's newish and it's pretty clean. Most of the staff are pretty friendly. The food is good. The therapy is going well. She has been building puzzles to pass the time. The room looks like a regular hotel room except the bed is a hospital bed. There's a nightstand with a lamp, a hospital bed, a recliner chair, and a dresser. At the doorway, there's a little cupboard that is like a nurse's station when she comes in to administer medications. There's a big bathroom, too. Sometimes, there's a delay in their response to the call bell, but the overall condition of the facility is very nice. I think there really aren't any activities. My wife does PT and sometimes she goes and does puzzles. It's a bright, sunny building with lots of windows. There's a patio that connects one cottage to the next cottage, which makes it kind of nice and look less institutional. I think that's a positive thing. The living room has a fireplace, too.
Sharon
December 14, 2022
My husband is in Cottages of Lake St Louis. We think it is absolutely fantastic. We are really, really happy that we are there. It's very clean. The people are very neat, very helpful, and very nice. It's a very comfortable atmosphere. It feels very safe there. They do a really great job, so we're really, really happy with it. I live close by, and that was one of the big reasons why we looked at that. I was so glad to find it because we only live like a mile away and that's easy for me to drive there and be with him. He has been there for two weeks now.
My husband is very, very happy with the therapist. He broke his leg and he had surgery on it. Before, when he was at home, we had to drive to a therapy place and that was a little more difficult. So definitely, this has been really nice as the therapy is right there, and he's really close by, and it's not far for me to travel.
It's a very homey feeling. It's not like a hospital feel, although they have everything possible that the patients need. We're very happy with all of that. They've really done a very nice job of making it comfortable. The nurses and the aides are very nice and very helpful. We can't say enough nice things about them. The food is very good, too. It's not top, but it's very comfortable.
Pat
January 14, 2023
My husband is at Cottages of Lake St Louis. I like it. I like the way the rooms are all situated, and I like the lunch area there. Basically, his room is nice and large. It's very quiet and private, and I like that. He has been there for about a week now, and he was also there last year. It's convenient for us, it's nearby so I like that, too. They take good care of them there. If there's a problem, they always update me on what's going on, and I like that. If he needs anything extra, they'll take care of that. So I feel comfortable with him being there.
My husband says he likes the food there, and if he wants extra ice cream or something, they'll bring it to him, and I like that. The rooms are nice and clean, too. There's plenty of towels and things like that if he needs them. He could always go out to the cafeteria. Everybody sits and eats together if he wants to do that. He is kind of like a private person, but every now and then, he'll go out there. I think they have puzzles. He is in rehab now, and he is still pretty weak because he had to go in there from the hospital, so he is not able to do a lot, but they're in the midst of getting him going. He is walking now, and he is able to go to the bathroom by himself and get up and walk a little. It's a slow process because he was very sick.
The staff all seem really cheerful when I talk to them. They seem to really know what's going on. The head nurse calls me and lets me know how my husband is doing. They are keeping an eye on him, and they're taking really good care of him. They are all very pleasant people and always have nice things to say. If I ask anything, I get my answers. I'm very comfortable with him being there.
Bryan
My mother was at Cottages of Lake St Louis. They took care of my mom. She's home now. For the most part, all the help that they had out there was very kind to her. Whenever I called them, they communicated very well with me. She said, for the most part, the food was good. She had to get her diet changed a little bit because they had her on a more of a liquid diet to begin with. She said that the food was good. Breakfast was better than the rest of the meals, but that's because it was bacon and eggs. She said upkeep was very nice. She was there for 14 days.
Dennis
December 21, 2022
My mom has been in Cottages of Lake St Louis multiple times. The last time was last week, and she was there for four days. I like best that they have individualized care and their staff seemed concerned about my mom's well-being. I don't have anything that I would say bad about them. My mom enjoyed their company and enjoyed talking to them. It was very clean, and I never noticed any smells. Each unit has a kitchen, and the kitchen was always clean. Each cottage has its own common room with the fireplace and games, and it looks out over a courtyard. It was very nice.
My mom was there for therapy. However, sometimes the food had a lot of spices on them, which was okay. She could have asked for something different, but she just didn't. It's more expensive than some of the other ones, and for the most part, it's worth it.
Tom
December 21, 2022
My wife is at Cottages of Lake St Louis. They're good. She has only been here a few days now, but so far, so good. She really hasn't had any therapy sessions yet. The room is nice. The facility seems to be maintained pretty well. Most of the staff members are good. They communicate, and they seem to be friendly and upbeat. They have amenities. Also, the admission process was very easy.
Alice
December 18, 2022
My mom is at Cottages of Lake St Louis. She has been there for nine days now. The staff is very friendly and nice. It's very clean. I've got a couple of concerns about medications. There had been a pill found on her bed and one on the floor. I think they've given her the wrong medication at one time. They charted it wrong, so I had some issues there. The PT person can be a little abrasive, but otherwise, the rest of the staff are very nice. I love the doctor. The nurses I've dealt with are very good when you're talking to them.
The place is more of a family kind of thing. They have cottages on the property. In my mother's place, there are only 10 rooms and they have a group dining room. It's smaller and it's more of a family kind of feel when people come out for meals. They're all sitting around one table, so that's really nice. Each room has its own bath and wheel-in shower, so it's very convenient and very easy. The setup is very nice. It's very comfortable and very homey and not institutional at all.
My mom likes the food except that it's way too much. 'They bring me way too much food,' that's what she always says. I wish they would bring her less. I think she wouldn't be quite so overwhelmed by the food if there wasn't so much on the plate, but she likes the food. It's good.
Kathy
My mom was at Cottages of Lake St Louis. She was discharged on Saturday, and I think she really enjoyed her stay there. It was so much better than where she had been. My entire family all liked it, including my mom. We appreciated the entire staff. The entire facility was very, very nice. She enjoyed the entire place.
I can't say enough nice things about it. It was all very nice. The staff members were very energetic. She loved that about the staff. My mother is energetic herself and she loves outgoing people. She said they would start calling her name coming down the hallway and saying, 'It's time to get up and it's time to get a shower. It's time to take your medicine. It's time to eat your breakfast,' and that's the type of person my mom is. She said she was just moving out as they were coming down the hallway. She enjoyed that. Other people might not have enjoyed it, but she did. That's how she used to wake us up, like yelling from the front of the house to the back of the house. And I said, 'Oh, that sounds like you, so much like you.' She enjoyed the staff and just the way they were outgoing and upbeat. She enjoyed talking to them, and they enjoyed her, too. There was also a gentleman who sang to the clients a lot. She enjoyed that, too. She said his voice was beautiful. She liked that a lot. She enjoyed the atmosphere and the different personalities that the people had. They work very well together.
My mother loved the openness of it. The living room area and the kitchen area were nice, big, and open. That's one of the main things that she enjoyed about it. People could move around. I saw the rooms off to the side. It was very nice. I think that it would be really nice if more places were made to be like that.
Carol
December 14, 2022
Our experience with The Cottages of Lake St. Louis is very good. My mom is staying there for rehab. It's a very nice facility. Therapy seems to be going well. The staff has been very kind and caring. I don't get to spend too much time with the therapy people based on the time that I visit. But the staff members I have met have been very nice, seem to be very knowledgeable and seem to be working with my mom to get her back to where she was. All in all, the facility itself has been very good. My mom's room is spacious, and they're doing a good job. The common areas are very nice. It's very homey. It's all decorated up for Christmas. It has been very, very pleasant. I feel like my mom is getting good care.
Sharon
December 14, 2022
My sister-in-law is staying in Cottages of Lake St Louis. She has been there for two-and-a-half weeks now. I haven't really found anything that I don't like so far with the community. It's been a good experience. I think she is receiving the care that she needs. She is there for rehab. She has not engaged in activities and that's by her choice, though. With her therapy, she said that she's progressing slowly. She felt like the staff has been adequate. They are very attentive. When she rings, they come and take care of her needs. She said the food was nice. As for the facility itself, to me, everything seems to be well kept, nice, and clean. It has a fresh smell, and there are no bad odors or anything like that. I feel like it's a very nice facility.
Judy
My mom is staying at Cottages of Lake St Louis for rehab. She has been there for three weeks now. They seem to be caring. She seems happy there. The staff members are helpful and gentle. The appearance and upkeep are all nice and good. My mom's room is roomy, and it has everything she needs. I haven't tasted their food, but my mom doesn't care for it too much. She doesn't get a bath often enough, she hasn't been able to get her hair done, and the food could definitely improve.
Rose
December 12, 2022
My dad is staying in Cottages of Lake St Louis for rehab. I like that I can be there in 5 minutes, so that was my number one pick. It's absolutely gorgeous. When I walked in, I looked around and I said, 'Can I move in?' I have a Golden Retriever, and my dad is very fond of him, and they allow me to bring him in. It has gotten so good that all the other residents know him by name, and they want to see him, so it's not just benefiting my dad. It's very interesting to watch. They just light up. There's no other way to say it. Of course, I'm watchful, and if there's someone who's not a dog person, I can usually tell. It's kind of cool.
Yesterday, the physical therapist who was working with Dad saw me come in and she waved at me. She took the time to talk to me. I asked her how my father was doing, and she gave me a nice report, so I like that, too. I haven't tried the food, but my dad hasn't really complained, and he would be one to tell me if he doesn't like it. The facility is spotless. I haven't seen any signs of anything. It's very clean. I think it checks all the boxes there. There is a library, but I don't know if there's anything else. The staff members are all very sweet, caring, and visible. Medicare is paying, so I don't know what the cost is.
Charlotte
August 31, 2022
My husband was at Cottages of Lake St Louis. It was fine. He got a lot of physical therapy and he has improved greatly. The staff were all very helpful and very attentive to him. His experience is good there. He loved the breakfast, but he complained that sometimes the lunch or the dinner was cold or was not as warm as he would have liked it. Sometimes the food was a little bit different, otherwise, he did fine. There were no activities other than maybe a singer would come in once in a while. They always listed something like trivia, Wheel of Fortune trivia, or something like that, but he never did see anybody there or participated in anything like that. I think one drawback for something like this place is, because each unit only has 8 or 10 people there, it's kind of hard to get a group together to do something. They didn't come and say such and such is going to be going on, so he wasn't aware or didn't pay attention to the schedule to check on it. However, he had no problem with anything, and he enjoyed his stay, other than the food not being warm sometimes.
Kelly
My dad is now at Cottages of Lake St Louis for rehab. The overall experience has been very positive. The layout of the facility is much more home like than hospital like. The staff are very friendly and helpful and genuinely seem to care. I have not tried their meals. My dad has been complaining about the food quite a lot; however, he is on a special diet, so I don't think it's their fault. I think it's because he's on mechanical minced food.
Ella, the primary therapist that we've been working with, has been fantastic. She pushes when she knows she needs to, and she's got a lot of great tools. She's excellent. The activities range from building muscle to dexterity to all the positive things that we need to have come out as a result. They have activities in the house. There's a Cardinal baseball night and they all gathered to that. I think that's the only one that my dad has done, but they have activities scheduled three times a day. As for value for money, the insurance is paying for it right now.
Dean
August 31, 2022
My father has been in Cottages of Lake St Louis for 13 days now. They're good. So far, they have been attending to all his needs. He's been doing physical therapy and occupational therapy. They're taking care of him very well. The condition of the facility is beautiful. Upkeep is perfect.
Ron
August 31, 2022
My mother was at Cottages of Lake St Louis for about a week. It was excellent. The people were helpful. They contacted me to keep me in touch with the things that were going on and how things were. All seemed to be very good. The room was excellent. It was appointed well, and it was modern. I had a good overall feeling from the facility. I know they have green space area between the different cottages. It was nice to have access to the outside facilities, but they were not able to use of any of that. They could improve on probably returning phone calls. After I had first entered my mom in, I didn't get the nurse to return my call in a timely fashion. As for value for money, they were a little higher than most everybody else in the area, but it's an excellent facility, and the staff was helpful and caring.
Raymond
August 31, 2022
My wife has been in Cottages of Lake St Louis a little over two weeks now. It's pretty good. A lot of really good people work there. They really take their job seriously. They are really friendly. They joke around with us. It's a pretty good experience. It's a nice place. It's really clean and laid out really nice. It's a lot better than where we were. They keep it clean and if I need something, they'll get it as soon as they can. If I need to change her underwear or anything, or something like that, they're on the ball.
They got a garden outside where you can go and sit. They have a hot tub or a spa that you can use. They've got a little room with weights and little machines you can use. Also the food is pretty good. My wife is pretty picky, but they put out a pretty good spread. They're not high-class restaurant quality, but they're very tasty. It's really expensive, but it's required for her to get better, so you got to bite the bullet to pay it. It's more expensive than the last place where we're at, but it's much nicer than the last place.
ReviewerRD#081022x
August 17, 2022
My mother is at Cottages of Lake St Louis for rehab. They seem to do a very good job taking care of her. She seems to be well taken care of whenever we see her. The staff is very helpful in keeping you updated on their conditions and what they've observed. My mother seems to think the food is OK. Her room is a pretty standard fare over there for what they're going to have. Her room seems to be pretty good. Maintenance is fine. We chose them because we had prior experience with them. My dad was there before.
Reviewer#RD081022s
August 17, 2022
My mom is at Cottages of Lake St Louis. The layout is convenient, and everything is very nice. The staff is very friendly and helpful. My mom is pretty particular with the food, and there's not a lot of variety for each meal. There are no other activities other than the rehab that she's involved in. The sessions have been helpful for her to return home. I would recommend Cottages of Lake St Louis. I chose them because of the private room, and my mom does not have to share a room with someone else. There is a nice outdoor seating area and a nice living room area as well.
ReviewerRD#0803p
August 13, 2022
My ex-husband is at Cottages of Lake St Louis for rehab. He was in there once, and now he's back in again for rehab. This is the second time, but he is not a full-time resident. I think it's great because it's homey type like a little cottage as it says it is. The rooms are all separate in there, and they have a lounge right in the middle there and a nursing station. They have like a little kitchen where they cook their meals right there for the cottage. He loved the food. He thought it was great. It's not like a hospital; it's like a homey type of atmosphere. The staff were great. He was really happy there and satisfied with everybody. Because he had gotten out of the hospital and he was there for rehab, so there were no activities. It was all inside the cottage. They have like an exercise room where they do the rehab. There's a little room there where they go in and do all the equipment and everything. Everybody I met and talked to was all great. He was being covered by insurance. Everything always looks great to me. I was pleased with it. I would recommend it.
StayingLou
May 31, 2022
Kind staff who actually got to know my loved one and even remembered my name. The cottage was new, clean, and not like anything I had seen before. We appreciated the private room with its own bathroom. Food always smelled good and my loved one actually put on weight.
ttravers
March 07, 2022
My mother was sent there for rehab after having Covid. It was my 1st experience with a place like that. The accommodations were very nice. The way it works is different than other skilled nursing facilities. The food was good. The staff was short handed and were working extended hours to cover. Which caused alot of frustration for them. I was here alot and felt like an employee. The evenings were especially bad when Mom had to go to the bathroom because it took 2 people. The staff was friendly. Nurses were attentive and caring. The PT and OT staff were very inadequate in their ability and care.
Deborah
June 29, 2021
My mother is at The Cottages of Lake St. Louis doing some rehab. She is in quarantine right now and I have not been able to physically visit yet. Communication is wonderful. They are all individual cottages with no more than 10 rooms in each cottage. Everybody gets their own room and bathroom. There's a central living room and kitchen area where all of their meals are prepared in front of them and served at a real dining table. They communicate well, they call me often, and they seem very caring about my mother. She gets very good food. They're keeping people separated, so there's not a lot of activities going on right at the moment where she is. It's almost a new facility, very well kept, nicely landscaped, and easy to navigate.