The staff seemed to be pretty friendly. At times, they come across and somewhat cold, but I do think part of it was due to the fact that it was so busy there. But for the most part, they were useful in helping guide us. The facility itself was nothing special, and had several floors on which housed certain types of residents. In order to go up in floors, you actually had to walk through the intermediate floors, which made it very interesting, since there were always residents hanging around the hallways. As a result, you really end up saying 'hi' or exchanging a few words with the residents, even before you end up to the room of the resident you were trying to see. The room that my resident was in seemed a little isolated, but that wasn't really anyone's fault. What it did mean was that people didn't come by often, save for the staff, whom my resident seemed to like a lot. We would talk about the activities they would do here, and it does seem like the center tries very hard to socially engage the residents, doing a series of events throughout the week. There were common areas where a few residents spent time, which was nice to see.All in all, I liked the place. The staff is nice (although at times, they seemed to not all be on the same page with regards to the schedule of my resident), and they seem to care about the residents. My resident was personally not happy to be there, but I don't think that had anything to do with the center, but to do more with his general situation (not being independent). But he spoke well of the center. I haven't seen him in quite some time, but I feel confident that if he's not out of the center yet, he's being treated well at Parkside.