They have been there when needed and have been working with my husband since August 2011. He suffered a massive stroke in Feb 2011, is partially paralyzed on the left side, he has a feeding tube, a catheter, and a bed sore on his left ankle bone. They have given me the creams for his incontinence, bandages for his foot, rubber gloves and etc. His food comes from a parental service and they are really good also. Can't say enough about these providers.