Boutwells Landing
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- 5600 Norwich Parkway, Oak Park Heights, MN 55082
- (651) 275-5000
- 3.9 ( 1 reviews )
- Assisted Living, Independent Living, Nursing Homes, and Memory Care
Related Costs
Description
Reviews
3.9
( 1 Reviews )
should have been better
June 18, 2014
Had my mother in this very expensive facility. The setting is lovely and many of the staff were personable. However we were not informed by nursing staff she had begun to get up on her own and since we had her in this particular unit because of high risk for falls and fractures because of Parkinson's, we found this absolutely inexcusable and irresponsible. As a result she had a major fall and a serious fracture that required surgery. If we had been informed she had started getting up on her own, we would have made decisions to safeguard against injury and possibly even moved her elsewhere. It's very possible we could have avoided this major injury. We also were told by the nursing staff that they did not know she had started getting up without assistance while all three of the main aides confirmed they had recorded she was. Lacking all confidence in the nursing staff and their honesty, we have just left this facility.
