The Estates at Roseville
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- 2727 Victoria Street North, Roseville, MN 55113
- (651) 483-5431
- 2.3 ( 1 reviews )
- Assisted Living, Nursing Homes, Adult Day Care, and Memory Care
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Description
Reviews
2.3
( 1 Reviews )
Karen
August 10, 2022
My sister is a resident of The Estates at Roseville. She's in memory care. It is very close to our family, so the location is wonderful. It's in a beautiful spot in Roseville. It's next to a lake and it's very close to Central Park where you can take your resident out or take a walk. It's close to shopping if your resident likes to get out for that. So, the proximity and the location to family and the things that she likes to do is perfect.
I hesitate to give anything negative because I know that we've all just gone through a pandemic and I feel it's a little unfair for me to evaluate somebody based on a national crisis and how it changed the flow, but I would like to see it updated. I think they had started a redecorating project that just got put on halt during the pandemic. They couldn't let anybody in there. So, I'm hopeful that that will continue and kind of get everything kind of cleaned up and get new carpets and whatnot. I like it to look pretty, but I know it's in process. I'm hopeful that it will be updated soon.
Their nursing staff is very friendly. They truly care about our residents. They have gotten to know my sister personally. They know what makes her happy and what's difficult for her. They help walk her through those tough days very eloquently and with kindness. However, with the pandemic, I know they've been challenged with staffing and you can feel that. When we first started in 2019, the staffing was different. You could move around the building more, you could get down to PT, and you had opportunities to go to more activities, but that just all shut down. Again, that's not their fault. It's just part of the pandemic that we've experienced.
There are some activities, but my sister doesn't qualify to get out of memory care and they don't have the staff to bring her. They don't have that opportunity because their activities are outside or something. It's sometimes challenging to make sure that she has the proper supervision when she leaves the locked memory area. The place was a little bit cleaner when we first showed up because they had housekeepers, and their laundry service was a little bit higher quality because they had actual workers there. Like everything else, I can feel the strain on their system.
The people that are left are just working super hard and they're doing the best job, but I feel like it needs to be cleaned up. If you flip back to the positive, that always outweighs the negative. They're just a beautiful group of people that truly care about residents, and they've got a lot of education in how to manage people with memory care issues. I can see them using different strategies very wisely.
My sister's in an area that needs to be redone and it had started the process before the pandemic. The rooms are spacious, but they are double rooms. They have a beautiful view. Most rooms have a view from what I can tell of nature or a courtyard, the lakes, or just even kind of watching where the cars kind of drive by. It's kind of a peaceful little street. I think those areas are really beautiful. It's kind of tucked away in a little wooded area. The main dining area seems to be updated and fresh. I think the one in memory care is going to be that way soon, but it's not quite there yet. I think it's a good place for people to be, but it does need a little elbow grease. It needs a little help but I think it's coming up. We're anxious for everything to go back since the pandemic. She loves the food. Every single time I asked her, she said it's delicious, and so she's very, very happy with what they serve her.