Saint Therese of New Hope
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- 8000 Bass Lake Road, Minneapolis, MN 55428
- (763) 531-5000
- 3.1 ( 7 reviews )
- Assisted Living, Independent Living, and Nursing Homes
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Description
Reviews
3.1
( 7 Reviews )
jenner
August 21, 2020
Tryed to get staff to help my parent. Nobody ever available. Facility in bad condition
anderk15
August 04, 2017
My grandmother had a fantastic experience at Saint Therese. The aides were kind and courteous, the nursing staff knowledgeable and patient and the community was so fun for her. She enjoyed every minute.
I would never recommend
June 09, 2017
PT is good
My mother was dropped by two staff members on the way to the bathroom. They indicated to her that she was fine and should just go back to bed. She ended up in the hospital with a displaced artificial hip that had to be realigned. The staff is not trained, careless and there was never any accountability for the incident.. There was a constant cry of " we are understaffed" in the brief time my mother was there. I would never send anyone for care here.
mauree
May 28, 2017
Don't ever send your loved one here they don't treat them as human beings. My father is currently in the rehab center after a broken hip he has been left in the cafeteria he was left in his wheelchair in his room and he waited for someone to come help him and no one came so he tried to get into the bed himself and fell he wasn't sure how long he had been laying there. We have frequently gone to see him and he is laying in bed with no pants on. He was yelled at for having an accident in his pants because
He had pressed the call button and no one came for over 25 minutes. My sister confronted the. Nurse she said hey we're short staffed no excuse at all. We will be removing him from this facility as soon as he is done with rehab. Horrible place
Victoria202036
September 14, 2016
My in-laws are in the independent living part of Saint Therese of New Hope, and they have a 2-bedroom that was completely renovated before they moved in. They ripped the carpet out, repainted, ripped the kitchen and bathroom out, and everything new was put in. Their room is on the first floor, close to where all the activities, the physical therapy and dinner are held. They have a great view of a golf course out their window. The price is comparable to any other place that we looked at. This is a Catholic community, so it is a good match for them.
Pinklady 3306
January 08, 2015
My father was at St. Therese for 1 year. I am an R.N., and I feel that it was the best place I could have placed him as nursing homes go. My only issue was that they overfed him. He had to be fed, and he gained 30 pounds in one year. He was 5'8inches, and when he died his waist was 46 ". He had trouble breathing. Even after asking them to cut down, they said it was because he liked to eat. Youn will always get better care for your loved one if you as a family are "present", and are an advocate for them. I would choose St. Therese again.
notsatisfied
December 31, 2013
Not a safe place. Often times one nurse is caring for fifty residents. They only staff appropriately when the health department comes in once a year. Rude management.
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