I was not impressed with Augustana Apartments. It was dismal and not real welcoming, although the person that showed us around was wonderful. The facilities were drab and dreary. The two-bedroom apartment was very spacious and had a lot of storage room, but it didn't have a washer dryer in the apartment because it's an old building. You have to go down this dingy little elevator to the basement. Then you had to pay 50 cents for washing and 50 cents for drying, and it was just like a dank basement room. We looked at the sixth floor, and the windows in the apartment were just dirty from the outside. They hadn't been cleaned up from all the spring pollen, the rain, the dust, and everything. There was a lot of street and sidewalk construction going on in the area. I'm sure that raised a lot of dust and then with a little bit of rain. It did not leave me with a positive impression at all. The dining area was just functional at best. I left feeling that if I went there, I would be an old person in a warehouse; they would meet my basic needs and that would be about it. They had a craft room, but the exercise room was deplorable. The equipment was old, and there was like black electric tape on all the handles because they'd been worn out. There were just a few machines. Nothing was real attractive. It was just dull. The dining room was such that I don't even know that I'd want to eat in that dining room. It was just drab and dull. About a third or more of the residents are on public assistance, and that's OK because I'm very much into providing places for people that need financial help; however, the residents I saw looked shabby and dull. They looked like they were just sort of existing.

My mother is moving to Augustana Apartments. My mom liked it, and the staff was fine and seemed OK. She’s moving into a 2-bedroom, 1-bath apartment, and there are a lot of people she knows there. It’s a good location for her. It’s close to her doctor and her church.