Sterling Elder Care has the most wonderful, loving people running the house. The house is clean and well run. Communication with the family is exceptional. Can't say enough good things about the people who work there, they are top notch! Mom is in good hands and the family is grateful for the angles that take care of her at Sterling Elder Care.
My mother lives in Sterling Elder Care. She was in there the year before the pandemic, then the pandemic the last two years, and she's still there now. It's an adult foster care home facility. They are the most incredible and they give her the most incredible care. My mother basically can do nothing for herself anymore. She's very atrophied. It's run by and owned by a married couple. They're both nurses (the husband and wife). The wife really runs the business and she's there every day. She keeps incredible medical records for issues (like my mom had always certain health issues that need to be addressed). She keeps really on top of that. My mom was put under hospice care a couple of years ago because she stopped swallowing. She would pocket her food and the owner recommended this hospice that she has worked with and they've been fabulous.
They are just incredible. They turn her every two hours at night, so she doesn't get bedsores. I sleep at night because she's under their care. I can't say enough about them. There are only six people in the house, and that's all the house will hold. When we go to visit, they make sure she is up. The owner's mom lives there. She's a Filipino lady and she will do my mom's hair and nails and put lipstick on her. She's like a visitor. It's unbelievable. They're just very kind, caring, and gentle people.
I've recommended them to other friends and had family members that have gone there. There's just nothing I can say that's bad about this place. Even through the pandemic, the owner knew how important it was for people to see them. We could only visit through the window and my mom started crying one time when I went to leave. The owner said, "Let's meet at the backdoor." I always brought coffee to share with my mom and I would sit and have coffee and cookies with her. I brought that to the front door, gave it to them, went around to the back, and sat in the back. They brought my mom to the window, and then the caregiver took his phone and called me so that my mom could hear me through the window. It was like we're sitting there having cookies and coffee, like normal, but there was just a window between us. My mom was very, very content with that. When I went to leave, it was just like normal. It's almost like we're sitting in the same room with her instead of looking at her through a living room window. That's one of the accommodations that they will do for you.
They're always trying to keep these people happy and their families. They're wonderful, very sweet, very kind, gentle, and caring people. Through all this pandemic, it's been awesome. They just go above and beyond, how they treat the families and the concerns. It's like you're a family with them, not just a business. It's not like you just moved your mom in this nursing home or something. Every year, the owner likes to do a review with me and find out if I have any concerns, if there's anything I've been unhappy about. She's very concerned that her business is going well and the people are being treated well and the families are happy. I just feel it in my heart.
It's a beautiful place. I think they bought this house and gutted it. It has an outdoor patio. It's very spacious. The rooms are very nice. There are places where you can go to visit and that you can meet privately. There's a great big living room, dining room, and another little family room off the kitchen. You can meet on the patio. They'll take her outside if I wanted to be outside. You can go in her room if you wanted to do that. They're very accommodating with whatever you want. Value for money is excellent. It's private pay, but I'd like to move in there. They do your laundry, and they do all your cooking. It's like living at the spa. It's very, very reasonable. The owner's mom does all the cooking. It's all homecooked and healthy and whatever the people need.