American House Sterling Heights
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- 11255 15 Mile Road, Sterling Heights, MI 48312
- Updated soon
- 4.7 ( 24 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
About This Community
Our community is situated near shopping, dining and health care facilities. We offer the independence you want, with the services you need to transition into the next phase of your life. With a host of amenities and services, we’re sure to have an apartment that’s right for you.
Reviews
4.7
( 24 Reviews )
E Lyon
July 26, 2022
My mother is currently staying in the facility and her and I both love everything about it! The food is great, the staff is great and my mom is very happy living there!
Latorria
May 23, 2022
American House Sterling Heights was nice. Everything was good. The apartments were very nice and spacious. The facility was very clean and very inviting. The dining area was very nice and the staff was extremely nice as well. They were doing arts and crafts that day, but they told me weekly, that they do bingo, arts and crafts, movie night in the movie room, and bible study. They gave me lunch to take to my parents and they said it was good.
Kimber
March 29, 2022
I've been to American House Sterling Heights a few times. They're awesome. They are very helpful and the facility is very clean. It doesn't smell. The people (workers and residents) are very friendly. I had a lot of help with Cassidy. She even stayed over late to help and assist me in everything. She even helped me with contacting the veterans for my uncle.
The rooms are clean. When you walk by, everybody speaks to you. I've been to a facility where I felt that I was in a nursing home instead of assisted living, but this one is nothing like a nursing home. I think my uncle is going to be very happy. They have a salon, an ice cream parlor, a library, games, a few people playing bingo, arts and crafts, a lounge that is set up nice with a fireplace, and an area where they said in the spring or summer, you can go outside and sit. They also have a grill where they said they barbecue, happy hours, and trips to go to the movies or the casino. They are even working with me with my aunt's Medicare. If ever she needs some other assistance that they cannot provide, they said that they will help us try to get it from somewhere else. Lastly, they gave me a gift for coming on tour. It was like a little candy dish.
Sharon
March 09, 2022
My mom will be moving into American House Sterling Heights. It just had a very warm, comforting, homey feeling. You didn't feel like you were walking into a clinical setting or anything like that. It was just very inviting and clean. Soon as you walked in the door, it just kind of have a good feeling about it.
The staff, was great, very knowledgeable, and answered any questions that we had. She was able to give us all of the information that we needed to move forward and was very pleasant to deal with.
The dining area was inviting and clean. It was brightly lit and spacious. All of the medical needs that my mother has are available. They have good food choices. It's not just limited to one choice for dinner, you have some options. They have activities and weekly entertainment. So, a lot of things just to keep the residents involved with each other. They have fireside chats, and in the summertime, they have porch chat. My husband would probably say, the free ice cream anytime you want would be a great point for him and the kids.
Connie
November 23, 2021
The staff who gave us the tour at American House Sterling Heights was very nice, she was very friendly and explained everything. It looks very nice. Everything was neat, and they have lots of spaces where people could go. We saw three rooms. Only one had furniture in it, it was their model and that one was made up nice. You could tell what it would look like when you get your furniture in there. The other two were in the middle of being cleaned up before somebody else moved in, so there was no furniture or anything in it. There wasn't dirt all over the place or anything.
Kyle
January 16, 2021
I went here, and it was really quite nice. I didn't see much because of COVID, but what I did see, I was very impressed with, and if it had been in a different location, I would have gone with that one. The staff seemed really nice. The apartments were very nice one-bedroom, and two-bedroom apartments. I saw a one-bedroom and a studio. They were really nice.
Phil
November 30, 2017
My sister is here. They're pretty good. Everything has been positive there. The only complaint that I have is she uses oxygen and she uses a tank separately when she's in the wheelchair when she goes to and from her dinner, and they don't have enough knowledge of how to properly use the tanks. A couple of times, the tanks went dead. Another time, they complained that the tanks were out of air, but they were full. Her apartment is very plain. We didn't move much furniture in except for a TV table and a TV. They provided a twin bed and a couple of tables. She doesn't want to participate in most activities. There are different levels of care and a medical team that provides other care. Incontinence was a big deal the first month, but now she's much better. There's an additional cost for services there. The room and board is one thing, but the medical team is another portion of it. They give the medicine to the people, make sure they're taken care of and cleaned up, and take people to dinner.
Ron W.171507
January 07, 2017
I signed up 12 to 18 months ahead. The community, the people, and their relaxation are excellent. I had lunch there; it was good. The overall impression was excellent, and the people looked to be happy there. It was more like a 1-room apartment, and it had a kitchenette and a shower.
Susan135377
January 06, 2017
It was really nice and in a convenient location. The food was good. The people were friendly and attentive. The staff showed us around, and it was nice.
Susan434818
December 05, 2016
It was a very nice place. The staff was very thorough. The location was good, and the grounds were nice. They offer 3 meals a day, and they have some activities for their residents.
Ed P.
March 30, 2016
It seemed like a nice and clean place. The staff was very pleasant and everything seemed nice. There’s an individual one-bedroom that's a little more than what my brother-in-law needs. They have patios, an exercise room, a lot of dining areas, and televisions.
JJ6
February 24, 2016
My father is in here, which is a very nice place that we enjoy. I like that it is small and single-story. They have a very good cook who serves three meals a day. He really likes it. He gets to keep his dog, which he really likes. They have a schedule where they take them shopping. The staff is very interactive and excellent. When I go in there and ask questions, they are very knowledgeable.
Judy111119150
July 28, 2015
What I like about it is that they have lots of activities, and that was nice. They have music and entertainment, and sometimes kids come in and entertain them. The rooms are very nice and pretty. The staff was very friendly as well.
Visitor101915550
February 08, 2015
The rooms are very nice, and the prices seem to be reasonable here. The staff was wonderful. Everything is very nice and very clean. I like that fact that it is a one-story building so that my mother would not need to go on an elevator at all. I got a nice one hour tour two times, so I have a really good feel of the place. I even had lunch there to check the menu, and it was good. None of the other places is as nice as this facility.
Visitor100519550
January 17, 2015
It met our qualifications and needs. The staff was pleasant to work with. Their food was very good. The sanitation seemed to be good.
Visitor100977150
January 05, 2015
It is excellent, and I’ve been around and known others. It’s very clean, and the kitchen and help are wonderful because my mother has restricted diet. Everything was a la carte, and I like that for the reason that I had a bad experience with another facility. In this facility you can bring your own medication. They have card playing, and my mom like crochet. She goes to some of the concerts, to the holiday party dinner, and plays bingo once in a while.
Priscilla5
October 16, 2014
It had a very nice atmosphere. Everybody was friendly and happy. The staff was really good in explaining everything. It really felt like they cared, and they were there for you. Even after my mom passed, they sent cards and still called. You don't find people like that. They really cared about the people they were working with, and it was nice to see that. They were amazing. It really felt like if something would happen; they would be right on it. They were all very nice people. It was community and not just a place. They had a lot of activities. If my mom had been there, she would have had the best of care.
Corliess
May 20, 2014
The staff was excellent. It was beautiful. I wished I could move in there. They were very nice. Sandy was very nice and took us on the tour. She was so sweet. She showed us the dining room. My father really liked her. She introduced him to some of the people there. There's no excuse for my father not to move in. They were very nice. They showed us furnished rooms and empty ones, and both of them were nice. They had a male group get-together and female group get-together. They had card playing and movie night. They went out to theaters and casinos. They even went to Hooter's one time. They did a lot of stuff. My father had two cars, and they were to give him two parking spaces for both of his vehicles. If I were of the age that I would have to go, that's where I would like to go. I would really enjoy being there.
Visitor79383150
March 27, 2014
Mom stayed here for a couple of days. It was a nice facility. The rooms are clean, and the food was very good. However, the first day she was there, she fell and dislocated her hip. She was not able to able to push the button for help because of her dementia. I had impressed upon my sister when she brought Mom to have her evaluated, that they take the time with the medical people to make sure that she would be able to function at that level because I didn't feel she could. They didn't figure out that she wouldn't be able to push her button.
My sister was there on the 23rd of December in the afternoon after moving her in. She called me first thing the next morning and told me I needed to bring a wheelchair. They said she couldn't stand. They didn't say, "There's something wrong with her." It wasn't until Christmas night that they decided that she needed to go to the hospital. I was concerned because it took two days or so to figure out that she needed to go to the hospital when she dislocated her hip.
Visitor74239650
December 29, 2013
My dad is in an ALF now. I actually found it when I called the assisted living place my mom had been in before and they recommended this place. Their rooms are very spacious. Food is institutional but it is fine. The dining room is fine and pleasant, not too crowded. Regarding activities, I'm aware of them but my father doesn't participate in any of them. They have little field trips and nice entertainment every other week. They have a very good social director there and she works very hard to make things nice for people. It's a great place. We're very pleased with it. I absolutely recommend this place. There are other nicer facilities but the staff there really makes it excellent. They're very attentive. Also one of the reasons we chose this place was because they offer tray service for residents. We knew my father would refuse to go to the dining room, and for a charge, they will bring tray of food to the resident's room if somebody is not feeling well or refuses to go to the dining room. My dad refuses to go and he has never been to the dining room since he has been there. He is very antisocial.
Linda70708150
September 25, 2013
It was a very clean and nice facility. They had apartments that had living area with one bedroom, a bathroom and a kitchenette. I liked it that the apartments were all in one level. The staff was very nice. They had activities and they go on trips. I would definitely recommend them to others.
Susan27
March 20, 2013
My whole family is very pleased that we were able to get Mom into this facility 5 years ago event hough she didn't want to leave her condo and all her friends. But it didn't take long before even she was glad she was living there. The staff was wonderful, caring people, and really deeply care for the residents. They were specially caring when my mom fell and broke her femur last year. She is back on her feet again now with their help. We would recommend this facility to anyone!
Gladys4
February 24, 2013
The facilities are well appointed and clean. The staff is very hands on. The medical team is probably the most caring. staff I have encountered. I feel very comfortable having my aunt at the Sterling I location.
peaceofmind
September 21, 2012
My mother is given very good care here. We know she can not live alone. They are there to take care of her and her needs 24 hours a day. It gives us great peace of mind knowing she is there.
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