The PT and OT were very good and polite. So was the Social Worker who helped us out. Some of the nurses were not very attentive until I filed a written complaint. The kitchen did not meet our request on the type of foods my 95 year old mother could not eat, (after talking with them three different times). Plus they missed giving her dinner twice. Poor communication between everyone. One person would tell us mom could get anxiety meds earlier but when we asked for it they said no we had to wait till 8 pm. Mom did get better to go home but Don’t go there.

My father-in-law was in Regency At Shelby Township for rehab, and he's been there probably four times. We liked it because it's close to our families and he knows the therapists and all there now. The only thing was that they were understaffed, and we were a little disappointed with some of the help. This time, it wasn't as great as it was in the past. They have a nice physical therapy room, a big gym, it was a good gym with good-sized machines. That's what we liked about it too, they had good things to use. The therapists were good, and the nurses were good, it just seemed like they were understaffed this time. The food was not that great, quite often it was too cold and he complained, and they finally made sure it was not cold. He wasn't a fussy eater, but he wasn't happy with the food there very much. It was covered by Medicare, so it was a good value.