Understaffed, patients ignored for extended periods of time, those who are able to do a little for themselves are stripped of their dignity when told they don't have enough staff to help them all the time. This place disgusts me.

My mom has been a resident at LLC for about 2months now. Its a very nice facility, ALL staff are wonderful here. They truly care for the residents and meet their every need, my only wish is that they had accommodations for an assisted living facility, that's the only reason mom has to leave. Moms only had one complaint about the food and she being a foody is a high compliment!! Keep up the good work, you're all awesome!

Old and outdated. Two rooms (four patients) share one toilet. Rooms are small and crowded. Food is awful! For dinner one night, they gave my mom a small amount of macaroni and cheese with corn. Not a balanced meal! I had to bring her in meals because they feed her so little! Staff is slow to respond. If you loved one needs to go to the hospital, they will only send them to Pipp or Borgess because that is who they are affiliated with. They denied my request to have my mom sent to Metro where all her records and doctors are. Avoid this place!

Facvility offered excellent care to my husband during his 12 week stay as he recovered from liver disease. Caregivers were attentive and caring. PT and OT staff offered riobust and rigorous therapy that challenged my husband and forced him to get stronger at a quicker pace than otherwise might have been the case.Food was good and abundant - my husband even looked forward to breakfast ( a meal he nearly always avoided prior to his ilness).

This facility has a new physical therapy room that helped him a lot. There is an activities department that schedules outings, bands to come in, and other activities t keep the residents happy. The nurses and certified nurse aides are all very nice however I find that you can hear them discussing their personal lives in the hallway. I would recommend this facility to another family member or friend.

The facility appeared to be very clean on the inside however I was a bit turned off that it was on the grounds of the Borgess Pipp Hospital in Plainwell, MI. The staff seemed to be very well mannered and they seemed to take good care of their residents however you could often hear them complaining about issues with other employees and management from resident rooms which I found to be very uncomfortable and I'm sure the residents do as well. Meals seemed to be very helpful however there was little variety in what they would get. Often times they would be served the same vegetable for several days in a row. The rooms and common areas were well kept and it did not have the typical assisted living facility smell that you normally would expect. I believe that this is a great facility, but there are no grounds and its located at an actual hospital.