The clinicians were so caring to my mother. She has had two other agencies come in and never have they made the impact that Geri and Patty did on my mom. She is moving better, feels steadier on her feet and her home is safe! Great job Mercy Home Care.

A nurse was sent out within 2 days to do a home assessment after my mom was released from rehab (she had a full knee replacement). My mom is in need of PT, OT and Home Health Care Aide visits. It has been 5 days since my mother was released and only heard from the OT (after calling to complain that no schedule has been given the in-home services she requires). She still hasn't heard or seen the PT or Home Health Aide! If you seriously want full attention and care that meets the needs for a loved one...this service is not for you!

I think that Mercy Amicare Home Health Care in Bloomfield Hills, Michigan, is a great choice for an independent person who prefers to live independently in their own home and who is looking for some outside supportive care services and assistance with their activities of daily living when needed. They provide their patients with quality care that is necessary for them to keep their independence at their most maximum strength levels. Mercy Amicare Home Health Care is a non profit home health care provider. They provide nursing care, therapists of various levels, medical social workers, home health aides and an array of a various other supportive care services and assistance to their patients to tailor fit their individual needs as necessary for them. They provide an array of various amounts of hours for their patients' individual needs. They provide 3 hours to 24 hours a day or seven days a week on a daily basis or as PRN for their patients to accommodate their patients' individual needs as necessary. I would recommend Amicare Home Health Care to any and everyone that is a senior or a disabled person that is in need of some outside supportive care services and assistance for themselves, a friend or a family member. Overall I would rank Mercy Amicare Home Health Care in Bloomfield Hills, Michigan, on a five stars rating for their excellence and for their expertise in home care.

When my father was dying, we used enlisted the help of Mercy Home Health Care's Hospice division. It seemed to me that they weren't very organized, as we went through 4 nurses in one week. The last nurse we had seemed to be more "in tune" with caring for my dad, however, it was up to me to update her each day, which I totally understand. What I did not like and to this day have an issue with is the fact that I don't think they prepare the "caregiver" enough on what that person will go through when the actual death occurs. My father was at home when he passed and it is something I feel I could have handled better had I been more prepared and informed by the hospice people. I don't feel that they were around enough during his last week to explain to my family what was happening. Mostly, they came in, checked his vitals and left. My impression initially was that they would spend more time with our family and help us through this difficult process. At this moment, I would not use this company again. I will say that the home health care worker that came to bath and groom my dad was superior to none and she did more for me and my state of mind than any of the nurses or social workers -- which by the way, the social worker assigned to us really did nothing for us. An occasional phone call was about it.