this facility has 5 assisted living inns therefore the reference to staffing is not applicable to the rehab unit ... but one of the assisted living inns. Facility has customer satisfaction surveys in place as well as a very detailed concern/ complain procedure to try to resolve any issues guests may have

Please do not send your loved one here for rehabilitation. My uncle had a stroke and they told us they would be able to do "intense therapy". In less then two months they claim they were not equipped to handle a patient with his level of stroke and are discharging him. Now we are in a catch 22 where he needs more rehab but his paperwork claims he is walking with a walker (which is NOT TRUE). His room was not cleaned unless we kept asking them... just a bad place.

My brother has been here off and on since nov of 2015 and a year later still going there. i absoluetely love this place. it is claen, well kept up and the food is good. the staff is always pleasant and goes above and beyond. i would highly recommend this to all.. i am in the Ems business of 26 years and the medical attention patients get here is awesome. they are on top of it,,,,,

We Visited Caretel. It was clean, smelled nice, and was very organized. The staff was friendly, professional, and informed. It was good place that my mother could have been. The rooms and apartments were spacious. The food was appetizing. They had choices for dinner. I thought they had a chef on staff. The nurses were friendly. The nurse-patient ratio is probably four or five to one, and then they had CNAs too. They do different kinds of games. They had an arboretum and wild birds. They have best physical therapy and occupational therapy. They had board games night. I thought they had book readings and a book club. They had cards you had to have to access places in the facility to visit your loved ones.

This facility is ridiculous. THERE ARE ONLY 2 AIDS TO 20 PEOPLE. I have seen so many people in and out of here because they do not get paid enough to be so understaffed. The positives to this place are far and few between when taking into account how difficult they make everything. Dinners are separately ordered, with only one aid taking orders. It is not fair to that aid that all of these residents are asking her for a million things while she is running around the cafeteria. they need more help here. i used to get angry with the aids, but when investigating and finding out that they make brely over $10/ hr to be on their feet and breaking their backs for 8 hours i realized it was the nurses i should be going after. Whom make $30 an hour and simply bring medications to each resident, nothing more. An aid that now has quit, one asked a nurse to help her with something and I heard the nurse reply "that isn't my job why would you even ask me" ... Be sure you get angry with the right person if you end up in this facility.... they are way to overpriced to be UNDERSTAFFED!!!!

At Caretel Inns, everything had a time set to it. They were all very scheduled. There was rest time but there was also activity time. When there was activity to do, they wanted you up doing their activities. They also had people from a hair saloon come in two days a week and get their hair done. My sister participated in some of those activities. She also had great physical therapy. Personnel wise, they keep the residents in good spirit. If there are aggressive people, they would stop them right then and there. With regard to food, my sister raved that she really liked their food. Everyday they got soup at lunch and a different soup in the evening. She really looked forward to that.

Caretel Inns in downtown Linden, in a small community. They have both skilled care and assisted living facility, so you could move right out of skilled care into an assisted living room. It's fairly new and very well-kept. The rooms are acceptable in size and they have multiple different sizes to choose from. There are 20 residents in a unit, so it's relatively small. They have scheduled outings to theaters and restaurants, activities with group churches, as well as arts and crafts. They have two aides during the day and one at night, and then they have a nurse on call. I think it's a difficult industry because there's constant turnover. And I think you can find that in any facility. It would be great if they could give their employees higher wages.