Dining Extra:Restaurant Style Dining, Special Diets (Gluten Free, No Added Salt)
Features
Resident Transportation
Activities
Offsite Activities
Religious Services
Guest services
Guests At Mealtime
Description
About This Community
We began our quest into senior living because of our love for our beloved mother, Mary Bickford, whose needs became too great for us to manage. As we researched senior living options, we were shocked at our findings. The options offered too much or too little — none met her needs and nothing felt like home. Since we couldn't find what we wanted, we decided to create what we needed. Our main desire was to create a place that helped her achieve an equivalent peace and happiness that she had earlier in her life.
We understand that selecting a senior living community for your loved one is one of the toughest decisions that you will ever face. We will work with you to ensure that the transition is as easy and comfortable as possible. Whether your loved one is at home, in the hospital or even in another state, we can work with your hospital, insurance company, and doctor to make your difficult decision easier on you and your family. Aging can be difficult — but we've also seen the beauty in aging. Our mother's happiness inspired us. We created Bickford for her and now we're devoted to serving yours. We look forward to meeting you soon.
Services
Personalized Care
Medication Assistance
Mobility Assistance
Memory Care
Health Care Coordination
Dining Experience
Socialization
Maintenance Free
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Reviews
4.2( 14 Reviews )
Jennifer
October 05, 2022
My father is in Bickford of West Lansing. It's an excellent facility. It's well staffed. The food and everything are excellent. It's quite expensive for what you get, as far as the rooms are concerned. They are just regular rooms, and you have to furnish your own furniture. They have a lot of activities going on every day, so my father enjoys that part of it. It is a beautiful facility. The staff is very nice and very accommodating. They offer all three meals, and he enjoys the food. He's cooked all his life. For him to enjoy somebody else's cooking is great. He goes to their bible study, and he does a lot of walking with their walking group. They have a kickball activity that he participates in.
KT
September 22, 2021
The staff at Bickford of West Lansing is very friendly and caring. Their meal plans are a lot of variety and have a lot of good options for their clients. The rooms are primarily efficiencies. Some of them have an L shape, but there is not a lot of privacy; they don't have separate bedrooms and separate living areas, which is all the order of efficiencies. I saw some difficulty in having a television set because you would have to sacrifice some furniture. The staff was courteous, friendly, and appeared to be caring. The amenities appear to be very good, and the cost seems to be above some of the facilities that have a better setup. The cost I calculated would be $6,900.
Diane
June 21, 2021
My mother moved into Bickford of West Lansing beginning of the month. She's in assisted living, and we like the privacy of the areas that they are in. They're set up more like little apartments versus a nursing home room or something along that line. They have a coffee bistro, a hair salon, a fitness center for physical therapy, and they could go and do their laundry if they were still capable in a community laundry room. It was the amenities that gave them still some independence that we liked. The staff is excellent. Everybody there is friendly, very welcoming, and helpful. We didn't meet anybody that wasn't that way. She seems pretty happy with the food. With Covid, they had to go into quarantine for two weeks, but now that they're back off their quarantine, they have great activities for them. Their pricing was comparable to other places, we just liked their setup better.
dendts
November 26, 2019
Residents are top priority. Activities are appropriate for all. Administrative staff are focused on interacting with the residents on a daily basis.
Lori F.
November 25, 2019
Staff is excellent. Treats mom with love and respect. She's never in her room as she is always at activities
C.W.
August 24, 2019
We looked at Bickford of West Lansing but our mother didn't need that type of assistance. Still, I totally liked the place, but they sent flowers to my mother and it really creeped her out. So we had to start all over again. But initially we really liked it and liked the size of it. It was a very clean place and I liked the way it was organized into neighborhoods. So for residents with dementia, it's easy for them to understand where they live and what to do. They seemed overly concerned with their staff, and they seemed to engage with their seniors, but they seemed more engaged with their staff. They wanted to tell me about the amenities they have for their staff. They contacted my mother when I asked them not to. Their rooms were studio apartments, so they didn't have one- or two-bedrooms. We looked at their criteria for independent living versus assisted living or what they call enhanced living and memory care; we checked it all out. They have pretty much the same activities as other communities have. The day we were there they had a bus going to the fair, they also have television nights, and card nights. They have a great menu, and the dining area is like a restaurant where they choose their food. We didn't eat there but we saw the menu, which looked wonderful, and they made a point to tell us that it's all prepared there, so it's homemade.
Mary
Bickford of West Lansing had a urine smell and there was no elevator. The staff wasn't that friendly. The amenities were average. There was a patio, but it's a non-smoking facility. The rooms were small. The dining area was in the middle of being renovated . They had exercises. It didn't seem like a very friendly place and it would be hard for the residents to get around if they were on the second floor, but the surroundings were nice.
Scott
October 15, 2018
Bickford of West Lansing starts out at the assisted living level, so they don't have any independent living. They only have about 60 people, so that was automatically a no because my mom wants more people and she wants people that are better off. The community itself was really nice, although the rooms were too small. We saw studios and an extremely small 1-bedroom, which was another problem, but the facilities are nice and new-ish.
David
August 23, 2017
Bickford of West Lansing was a two-story building, but Mom doesn’t like elevators, and she has a difficult time with stairs. The staff was very nice, though. They were renovating and adding another building for memory care. I liked the setup because there were three communities on each level and each community had its own recreation/dining room area. The grounds were very nice and very impressive, and it was located in a nice part of the town.
Mom's Happy
My mom has happily resided at Ingham Regional Assisted living for the past two years. The staff genuinely cares about my mom from the Nurses to the Maintenance man. When I visit, I am updated on what's been going on with her and I feel reassured. I can sleep at night.
Anonymous113289150
September 30, 2015
Ingham Regional Assisted Living was poorly staffed. The place was beautiful. It was like a hotel. The food was very good. They had activities like bingo. My mom was there for not more than 24 hours. The staff was very good, but they did not staff them well enough.
Visitor113243350
September 25, 2015
My mother-in-law and father-in-law stayed at Ingham Regional Assisted Living. It's assisted living but they also had a nursing home in the same place. We ate there a few times and it was pretty good food. They took care of the the place. They had mail delivery and a barber there. They had a nice room with a microwave and TV. They had a place where everybody could see a big TV. I was impressed most with the care of the staff. I also liked that if you leave, you'd sign out and sign in because some people get out of those places and end up dying because they get lost somewhere.
Anonymous110934950
July 20, 2015
We have visited Ingham Regional Assisted Living a couple of times, and it seems like a very nice place. It seems very warm, comfortable, inviting, and homey. The staff is very nice. The rooms and apartments are very spacious. They have physical therapy, birthday dinners, exercises, and bingo.
LovelyLady17
July 31, 2014
We looked at Ingham Regional, and we liked it OK, but it has too many residents. The Ingham, I think, has 72 residents. It's a whole lot bigger. What I like about Ingham, is they have a call pendant; a pendant response alert system. Their transportation is cheaper if they have to be transported somewhere.
They said that their care staff is all nursing students, then I said their turnover rate would be quite high, with the nursing students coming and going. The team leaders do stay a while, though. The rooms are small 1-rooms, like studios. They are all clean. Because they're in the same area, Ingham Regional would have been our second choice.