Porter Hills Village

  • 3600 East Fulton Street E, Grand Rapids, MI 49546
  • (616) 949-4971
  • 4.2 ( 7 reviews )
  • Assisted Living, Nursing Homes, and Continuing Care Communities

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Description

Reviews

4.2 ( 7 Reviews )
review users
Lora Mitchell
May 28, 2021
The room I stayed in was excellent! It was a large private room! Very comfortable and homely. The room was neat and cleaned everyday. The house keeping staff was respectful. The nursing staff was excellent! I was somewhat hesitant about going there because I thought it would not be the same as my home. But to tell you the truth I had mixed feelings about going home. I loved the food! Excellent chefs, great tasting foods and with flavor
review users
Anonymous571242
March 04, 2017
Porter Hills Presbyterian Village was very nice, and the people were very warm. I have two friends who are there. The amenities were very nice. They had different views out the windows and a very good selection of rooms, but none were available, so they have a waiting list. They have extended care for those who get hurt. I had a very nice lunch. They had a bus to take them shopping. I couldn't find fault in anything. They seemed to have everything.
review users
Tom317816
September 10, 2016
It’s almost three weeks since I am at Porter Hills, and I am very pleased with the place. The condition that led me here was that I am a fall risk person, and that has had already been corrected through medication. They take care of my medication twice a day. They also have a doctor who sees me and several nurses who oversee my day to day condition. Their dining room is just walking distance from all the apartments. We have three meals a day, and the food is excellent.
review users
daughter51
December 10, 2014
Independent living is great, "skilled nursing" is a joke. Beware of "in-house" health care providers. Their medical director ignored my father's need to see a cardiologist until he had to be hospitalized. When he went from the hospital to the nursing center at Porter Hills they did not give him the prescribed Lasix for 4 days! My mother was put on increasing doses of a medication which made her psychotic & resulted in her needing to be hospitalized. In both of these situations it was family members, not the nursing staff, who recognized errors & had to initiate hospitalization. The podiatrist was collecting their money but neglecting their feet & when the executive director was informed, the response was "that's a contract agency, they don't work for us". The skilled nursing center is chronically understaffed & most of the staff are hurried & surly & when one of my parents pressed the call button someone would come in, turn it off & say they would be back later (which was never). This was the norm, it was an exception when they actually got help as a result of pushing a call button. We met several times with administration who offered up nothing but excuses & defense of staff behavior. Caveat Emptor!
review users
daughter 3
August 04, 2013
My parents have lived here for many years and the staff is nice and attentive. The assisted living area where my mother is now living has lovely rooms and the staff are very friendly and helpful. The food is great considering they have to feed so many people with different needs. There are many activities, a computer room, indoor pool, workout room, library, guest rooms for out of town visitors that are plush. It is a huge place with connecting halls and serves those who very ill to healthy 55 year olds who buy the townhomes. The vesper services on Sunday are nice and the meeting house is used for memorial services. The residents are treated like VIPs and the management is easy to interact with.
review users
tabersco
July 05, 2012
I had quite a pleasant experience with this assisted living facility. The staff was always very helpful and took great care of my Grandma while she lived there. As far as amenities go.. They always had fun activities planned for all of the residents in the Porter Hills home. Every Friday night they would have a social hour at 6 p.m. where they played bingo or watched movies, and even had a Wii for people to play! The facilities were quite top notch. The room that my Grandma stayed in was recently renovated and had new furniture. The main building was not in the best condition but I do believe that they are planning on remodeling soon. I was sad to know that my Grandma had to move into an assisted living facility, but the staff, room, and activities were very great. I had a very pleasant experience with Porter hills and would definitely recommend the place to my friends.
review users
Bj2
I believe that this is very nice and run very well. The people at the facility seem very nice and gracious. My great uncle moved in here recently and he seems very pleased with it. He says that there are lots of activities and ice cream socials. My great uncle says that his electric bill is very reasonable and that the food isn't too bad. When I visited him here he talked about heated underground parking and woodworking facilities but I did not see these. The rest of the establishment seemed very nice though very quiet. The facility had a dining room and a library among other areas. My great uncle seemed to be making friends easily but he still enjoyed going out (still driving at 92). Overall, I believe the facility is nice and a good value though I do not have that much experience with other facilities to compare it to.
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