StoryPoint Portage
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- 3951 W Milham Rd, Portage, MI 49024
- (269) 329-0200
- 4.3 ( 16 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
About This Community
Welcome to StoryPoint Portage! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our various senior living options include independent living, enhanced living, assisted living, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Portage is a place where residents can truly Shine. Everyday.
Independent Living
Independent living is designed for individuals who want the privacy of an apartment home with the added benefits senior living offers: meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, educational seminars and more.
Enhanced Living
A bridge between independent and assisted living, enhanced living is designed to promote the greatest level of independence for individuals who need a little extra help. It includes all the benefits of independent living plus the peace of mind that comes with affordable, custom personal care packages that can be tailored to individual needs.Assisted Living
Assisted living provides a licensed environment for individuals requiring everyday assistance while promoting the greatest level of independence and privacy.
Memory Care
Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.
Community Amenities
• Chef-prepared Menu Options • Open Concept Living Spaces • Wheelchair Friendly Community • Walk-in Showers With Safety Bars • All Utilities (Except Telephone) • Daily Shuttle Services • Apartments With Private Outdoor Areas • Activities And Fitness Classes • Household Maintenance • Biweekly Cleaning and Upkeeping • Weekly Flat Linen Laundry Assistance • Beauty Salon and Barbershop Services • Accessible Walking Paths • Wi-Fi Connection • Pet Care • And MoreReviews
4.3
( 16 Reviews )
Betty
I was at StoryPoint Portage after I got out of the hospital, and everyone was so friendly. The workers seemed to enjoy it. They had worked there for a number of years. They remembered my name all the time. They had good food and lots of activities. I loved it. It was expensive, but you get for what you pay.
They had people that played the piano and the guitar. They also sang. Every Friday afternoon, they had happy hour with free drinks. People went down and got what they wanted. They also had exercise class, crafts, and just whatever you wanted. I'm an active person, so I liked doing a lot of things.
emaring
September 21, 2022
Staff are very friendly and helpful. They offer activities to help people socialize. When my father passed away the staff were helpful with privacy and arrangements.
pmclare
May 16, 2022
My mother is a current resident at StoryPoint Portage in Assisted Living. I am very frustrated and disappointed. She does not get the routine care she needs regularly. Not all of the staff are friendly, positive or supportive. They have told me that they do not answer her call button because "she calls too often". She has had several falls. One left her very bruised and with several injuries, but it was never reported by the staff. Communication between staff/shifts has been inadequate.
Oh Danny Boy
We got lots of excuses and lots of contradicting info regarding our Mom’s poor care.
We moved her to a newer facility and couldn’t be happier with the staffing and the care ( don’t know if I can post the name). Wish we had followed our gut and moved her sooner.
Just NO
March 16, 2022
Lots and lots of turnover. Some days there wasn’t enough staff to properly care for the residents. That concerned me. We are looking for a smaller facility to move my mom into.
Caregiving was an issue as was food. Sometimes they would forget to bring her to the dining room until later and the food was cold by then.
We felt like she was just tucked away in a room and not really interacting with enough people.
Karen and Sharon
June 24, 2021
Our mom was only at Story Point for a short time. At the age of 95, she fell and broke her hip and needed a lot of help for normal daily activities. She is a fighter and was much stronger than we imagined. We were able to move her to an apartment after 2 months. For the time that our mom was there, she enjoyed it immensely. She had a 1 bedroom studio apartment. It was a very spacious room with a kitchen. The bathroom was also very large which made it easy for her to get around with a walker. The staff was very kind and treated out mom with the utmost respect. See had a tearful good-bye with a couple of the staff members. If or when, her health fails, we would immediately consider having her return to Story Point.
Tammy
My mom has only been at StoryPoint Portage for a couple of weeks, but our very first impressions were that the people there are very, very friendly. The place is very nice, clean, and nicely furnished. I think just the strides my mom has made in a couple of weeks have been awesome. I like the socialization and the community of people. She says the food is very good. My dad and I were able to have lunch there the day we moved her in, and it was very good.
From what I've heard, my mom is engaging in activities and will be engaging in more. I think they provide a lot of activities. I haven't seen the salon yet, but she's got her hair done already; she looks lovely. They have open community areas that are set up like living rooms. There are TVs and tables for puzzles and games. They do activities like volleyball. It's a little bit on the high end side, but they provide a lot.
ladyroth
October 28, 2020
Rooms are very nice and roomy. Transition is hard. Loved one may not want to be there or think they need to be there. Adjustment takes time, patience, support, communication & lots of love. Staff is wonderful, attentive & supportive. They truly care & will help you through this very tough time. If something needs to be addressed they work to help/ address issue. My loved one has limited abilities but the activity staff works to include them in the fun (beach ball volleyball, tia chi, trivia games etc.). Before covid we were even able to do a hair day at the spa and enjoy fun picnic parties in courtyard. Any facility has hiccups but I find issues are addressed in a timely proffesional manner. It takes time for caregivers to get to know your loved one so make sure to write down & post likes/dislikes etc. to help them make your loved one more comfortable.
MJ Swanson
October 28, 2020
Story Point has be provided our mother with wonderful care and attention. The staff in the Assisted Living gives personal and timely attention. The staff operating the reception area, very critical during the COVID lock down, are friendly, understanding and go beyond their job descriptions to make sure there is a link with residents and they get anything dropped off for them. Management is hands on and seriously interested in the happiness of the residents.
Bonnie
My mom is now a resident of StoryPoint Portage. We chose them because we were very impressed with their security measures and their COVID precautions. They have had zero cases of COVID19, and that was a big factor. The support was very superior; so we were very, very pleased with that.
We were able to visit it in person. The staff members are very caring and attentive. The rooms are very nice. My mom has a 1-bedroom with a kitchenette area. It's very clean and very nice; we're very pleased. Their food is excellent. They have a wonderful chef that provides them with a nice variety of meals. The dining area is very beautiful. Unfortunately, during COVID at the moment, they are not allowing dining in the dining area, and she is taking meals in her room. Activities are limited right now a little bit because of COVID, but they have some exercise with social distancing and they have bingo games. She has only been in there a week, so that's all she has been able to participate in. It's a little costly but it's very well worth it.
Carol
October 14, 2019
We want to thank Jayde for all her time and effort. Even she had to admit we asked questions no one else has. She helped make a difficult situation run much more smoothly than we could have anticipated.
Appletrees
September 24, 2019
StoryPoint is an extremely decent, clean, modern, caring, and user-friendly community. Staff and contract-staff are all helpful and friendly. There is a feeling of ‘wanting to please’. My questions and concerns have been patiently listened too, answered with curtesy, and an informational resolution has always been attained. An activities calendar is available and full of daily busy-ness. In-house medical/physical programs are available for additional charge; these range from ala-carte care, i.e. shower help, to packages of overseeing to a high degree. Overall, should you or your loved one be in a position of re-evaluating their current home status, and are considering a move to a care community, please accept this sincere recommendation for StoryPoint.
Steven
April 14, 2019
StoryPoint Portage is very nice but a little too stuffy. The salespeople who gave us the tour were very nice. The place was spotless and professional. They had transportation and three separate dining rooms for each area. It's a gorgeous facility, but it's elegant to the point that your everyday person would feel uncomfortable. It was a little cold and over-the-top for us. The food looked good from what I saw.
Corinne
August 20, 2018
We moved my mother into StoryPoint Portage. It's been a very good experience. It's very clean, new, bright, airy, and sunny. They have a courtyard that people can go in and out of. There are multiple venues for dining. The staff is very friendly. The food looks very good, very nutritious, and there are options. They have four levels of care there. They have two levels of memory care and she's in the assisted living level of memory care. She's still mobile and able to participate fully in activities. It's good for her because she's not advanced yet.
William
July 20, 2018
StoryPoint Portage was very attractive. The dining area was clean, neat, and very attractive. We saw two card games going on. The facilities were very attractive and seemed adequate. They had a theater room, which was adequate but not overly comparable. We paid down payment, but we decided their rooms were too small for us. We looked at the apartments, but we didn't find anything that we were really pleased with.
Ruth
June 20, 2018
StoryPoint Portage is very nice. It is a brand-new place, and there were apartments available when I looked. The staff members are very congenial and very friendly. The facilities are excellent too. I have nothing but good things to say about the place. They have just about everything but the swimming pool. The dining room is very elegant and very nice. They have many activities going on. You can do something every day of the week. What really impressed me, in my case, is that they have services for the vision impaired.
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