We were very happy with the care that my grandmother received at Friendship Village. She was there for her recovery and the staff are very professional. She didn’t like their food, but I don’t think there was wrong with it. It was pretty basic and they had options for the residents. They had a lot of activities for their residents like they had music people come in and a magician come in. They also had crafts and they did daily exercises, trivia, movie nights, bingo; they actually did a lot of things.

As I walked into Friendship Village I noticed it was very clean and very wall taken care of. There seemed to be plenty of staff, and they were all extremely friendly. As I walked down the hallway to her room, it was neat and didn't have the normal nursing home smell. She was able to have her own room, and it was a decent size with a decent bathroom. The dining area was kept clean and was huge. She always seemed comfortable and always talked about how the staff was taking wonderful care of her.

The experience with Friendship Village was less than ideal. My grandfather stayed there for a couple months after a series of surgeries. Certain members of the staff were incompetent. The physical therapist pushed my grandfather too quickly and the nurse practitioner heavily overmedicated him. The physical therapist was not responsive to his individual needs and as a result of pushing him too quickly his progress actually slowed down. When the physical therapist was asked about this he blamed my grandfather rather than owning up to his mistake. He was overmedicated to the point of being psychotic. He was delusional and hallucinating, which is completely abnormal behavior for him. I must say the direct care staff was great however. The facilities were adequate but nothing more or less. The amenities of Friendship Village had decent food and good activities for residents. Residents could attend movie nights, live music, exercise, board games, and full television service. Overall, Friendship village has decent amenities, good facilities, and a nice location but the professional staff does not allow me to recommend it to others. They simply were not responsive to my grandfathers needs.