Received a letter from the Privacy Officer that an employee tried to access my medical records without permission. Twice. Extremely unacceptable.

My Mother passed away recently and was blessed to have been a resident at Raybrook Manor for several years. There aren't enough words to convey how wonderful her stay was, how professional and loving the staff were and the comfort expressed at the end of her life.

Raybrook Manor was excellent but too large for my parents. The staff was very nice. We took a tour and saw the excellent apartments and a workshop for men. The meals were not included.

We visited a couple who live at Raybrook. The facility is beautiful. It's older but very well-kept and beautifully designed. It’s too expensive for us, but we really liked it. They have everything, like swimming pool and all kinds of activities. It's a very well run organization. There are lots of different opportunities for retirees to exercise their talents, gifts and time.

We went to visit the Holland Home Raybrook Manor assisted living facility since we were already in the region, looking at places for my friend's mother. The outside grounds were very colorful and vibrant with beautiful landscaping. There were also plenty of places for residents to enjoy with friends and family. The interior foyer was very inviting, with bright light, comfortable furniture and a fresh decor. The housing options were all lovely and well personalized and designed. Staff works with residents to update them regularly to keep them comfortable for residents. The restaurant style dining area offered many delicious choices. The lunch we saw was like what you might find in an upscale diner. There was also a private dining room for friends and family to enjoy. The staff takes residents on weekly outings for shopping and entertainment from local theater to movies and music. There was also a nice workout room for residents with well maintained equipment and they also offer classes regularly. The outside area included a really spacious outdoor walking path. This was a really nice facility that we thought was well designed with caring and attentive staff.