American House Holland
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- 11909 James St., Holland, MI 49424
- (616) 604-4474
- 4.4 ( 13 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
About This Community
Located in the quaint town of Holland, Michigan, American House Holland provides the privacy and independence you want, with the level of care you may need in the future. American House Holland amenities and services allow you to experience happiness, fulfillment and comfort every day. Whether you crave socialization with your neighbors, or prefer to curl up with a good book in your private apartment, American House Holland provides all the comforts of home.
Our residents enjoy a variety of amenities and service, including:
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Maintenance-Free Apartments
Restaurant-Style Dining
High-Speed Internet
Media Room
Community Dining Room
Activity Director with Diverse Resident Programming
Cozy Common Areas for Family and Community Events
Weekly Housekeeping and Laundry Service
Beauty Salon and Barber Shop
Scheduled Transportation
Housekeeping Services
Much More.
Reviews
4.4
( 13 Reviews )
Reviewer#AT0115b
January 20, 2023
My mother is living in American House Holland. It's been very frustrating. A lot of staff turnover. The food is sometimes horrible. There are periods of time where it's horrible, and then there are periods of time where it's OK. They have a very hard time keeping their kitchen staffed. They go through chefs like crazy. It's just constant turnover and very inconsistent, and same with the CNAs, the nursing staff, the people that care for the residents. Very inconsistent, tremendous turnover. I don't know what the problem is. I can't get any answers. I just get lots of excuses as to why they can't do things the way they feel they should because they can't keep the help. I know our economy is in a very weird place right now, but it's not OK for those residents to have constant turnover. And every time shift change comes, they don't know who's going to come into their room. It's not a familiar face all the time. The facility is nice. She's supposed to get housekeeping along with her base rate rent. When she first moved in, housekeeping would come in once or twice a week. Somebody would come in and make her bed every day. There are days that she doesn't get her bed made because they just don't have enough help. That's the excuse we keep getting. We don't have enough help. And my mother is very particular about that. If she could make her own bed every day, she would. But if she could make her own bed every day, she probably wouldn't be in assisted living. They have activities. I think they have things every day. She hasn't participated in all of them, but they do have activities, and they're decent. They go on outside outings occasionally, and then they have activities in the building.
Cheryl
December 16, 2021
The American House in Holland was very nice. I'd love to move my mom into that one, but we're still figuring out how to afford it. It was the assisted living that we were able to tour.
It was good. I saw the facility, I saw one of the rooms and the other auxiliary things like the bathrooms and things like that.
I like the fact that she would be with other people and would have assistance in getting out to eat and socialize with other people. It just seems like a nice facility and the people seemed nice and helpful.
It's also a great location. It's on a busy street and industrial but the actual community itself is nicely landscaped with water features and things like that. It really wouldn't be that bad for my mom.
I didn't have that much interaction with the staff, but they seemed nice when they were working with the residents.
The one-room that I saw was very nice. I just didn't think it would suit my mother only because she's kind of picky, and that was a very small room. They weren't able to show me one of the bigger rooms or the split 1-bedroom room. I did see floor plans and I like those layouts. It was a nice room though and it was clean.
V.B.
November 20, 2021
I went to look at American House Holland. I thought it was a very nice place. The room seemed nice. It had a window, and it seemed like it could be quite homey. The staff was very nice. They have some amenities. They have a craft room and a television room. It was a nice place. I was just kind of checking things out for when the time would come.
Sheila
August 06, 2021
American House Holland was exceptional. The facility was clean. The employees there were very friendly. They're very concerned about the general welfare of the residents there. I would definitely consider them in the future. The staff who assisted me was very polite and very thorough in telling me everything I needed to know. They were very good. The place was very clean and very organized. It's a very nice place. The location is good for Dad because of his friends and family.
Reviewer#AT0211D
March 06, 2021
We've chosen American House Holland for my mom. It has spacious rooms, caring staff, and they have activities, but not during COVID. They have laundry, housekeeping, and meals. She's got a very large area, with a kitchenette, and a separate bedroom and private bathroom. She hasn't had any activities yet because of the shutdown.
bonnie662781
May 26, 2017
American House Holland was beautiful and gorgeous. The rooms were beautiful and seemed to be bigger, and the staff was very nice. The activities looked like they were pretty comprehensive, and they did a good job with it.
Michelle T.
August 23, 2016
We had a good visit at American House Holland. The ladies were very nice. I appreciated that they got right down to it and didn’t waste my time or their time too much. I got a great tour, my questions were answered, and they sent me home with some good paperwork, too. They also introduced me to a person who lived there; it was very nice chatting with her. They had a couple of different kinds of rooms in the assisted living, including a studio with a bedroom, living room, and a little kitchenette. For the independent living, it was a separate bedroom, a nice kitchen, L-shaped kitchen, living room, a walk-up patio, closet, and a nice bathroom. In the independent-living, there weren't any showers, so they had to go someplace else to shower.
Visitor 101JNRNG
May 17, 2016
I liked American House, and my husband placed my name on the waiting list. I was impressed with the setting since it was right in the middle of nature and turkeys wandered the grounds. I was pleased with the staff I met. They seemed to know what they were doing, were friendly, and forthcoming with the questions that I had. I was there during lunch. It was not like dining at the Ritz, but it was pretty reasonably good. I saw a one-bedroom apartment that was small but adequate. They all had balconies, washers and dryers which was real helpful, little kitchenettes, living room, and the bedroom. It was set up quite nicely. The place was well run, and the staff appreciates where they are, which translates to the residents feeling the same way.
Jenny19
March 26, 2016
American House was clean and nicely decorated, but the cost was a little higher than what my parents could afford. The location was good. The grounds were under a foot of snow, but I think they’re fine. I noticed some water damage and cracks on the wall in one the rooms. That was the only thing I noticed that was a miss for the facility.
Deb K
January 31, 2016
American House Holland was a little older, and you could tell it was more-used. It was one-level, which was kind of nice. The places were smaller like the entry, and dining area. It was also a month-to-month lease which was nice. They were very good. You could tell it was an older place that was repainted, redecorated, and wasn’t dated.
They showed us a new place. When we went in to the unit it was empty, they had some tools, and they were repairing everything before they re-lease it. They took care of all that. The buildings were layed out seemed more like a community.
A Fellow Reviewer39
January 13, 2016
We visited American House Holland. It was very positive and very upbeat. The staff was very helpful. The rooms were clean and of adequate size.
C.K.1
December 28, 2015
We really liked American House. That was actually my and my husband's first choice, but the another place opened a 1/2 mile from my mother-in-law's house. We got the information from caring.com and called them. We were really impressed because they sent somebody out right away to evaluate my father-in-law's condition, then took us on a very informative tour through the eating facilities and all of that. We were very happy with them. I liked the rooms. Some of them had a bed right in the room and some of them had a separate bedroom. My father-in-law would have been in the highest level of care. So they probably would be feeding him in his room. The people were very friendly in the hallways, even a lot of the residents seemed to be quite friendly. We thought it would be a good place, but my mother-in-law wanted a place closer to home.
Visitor92081550
August 16, 2014
It was excellent. The one-bedroom apartments were clean and nice. I was informed of their activities and was satisfied with them. The dining room was clean. The residents appeared to be well cared for and happy. The facility was all on one floor.
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