American House Jenison

  • 8001 Cottonwood Drive, Jenison, MI 49428
  • (616) 222-0712
  • 4.3 ( 16 reviews )
  • Assisted Living, Independent Living, and Memory Care

Related Costs

Description

About This Community

American House Jenison offers spacious studio, one- and two-bedroom senior apartments in a serene and comfortable setting. American House Jenison offers amenities and services that allow you to experience happiness, fulfillment and comfort every day.

Whether you crave socialization with your neighbors, or prefer to curl up with a good book in your private apartment, American House Jenison provides all the comforts of home.

Our residents enjoy a variety of amenities and service, including:

  • Maintenance-Free Apartments
  • Elegant Restaurant-Style Dinings
  • In-Unit Washer and Dryer (Independent Living Apartments Only)s
  • High-Speed Internets
  • Community Dining Rooms
  • Lush Landscapings
  • Chapel, Library and Game Rooms
  • Activity Director with Diverse Resident Programmings
  • Cozy Common Areas for Family and Community Eventss
  • Weekly Housekeeping and Laundry Services
  • Beauty Salon and Barber Shops
  • Scheduled Transportations
  • Housekeeping Servicess
  • Much More
... Show All

Reviews

4.3 ( 16 Reviews )
review users
Reviewer#AT1013b
October 15, 2022
I toured American House Jenison, and I liked that. They have smaller houses with like 20 people in each one. I think the response time and the care might be better because it's smaller. The person who took me on a tour was interested, and friendly. Upkeep and cleanliness looked fine to me. There were a few restaurants, but it's a residential area mostly.
review users
Lori
September 15, 2022
My mom is currently at the American House Jenison. They're very friendly, helpful, and very caring workers. Her room is very nice and bigger than expected. Everything looks great. Any time we've needed anything, they're right on top of it. She said the food is good, and they have plenty of it, so she's never going hungry. The dining area is nice and bright, it's a good setup with lots of room. They do some exercise classes, they have special groups come in to do musical things, they have outings, and so on. The staff has been good, they've been very helpful when we've needed extra attention. They just don't have enough staff, that's the only issue I have, but that's the same for most places.
review users
Joni
July 25, 2022
I toured American House Jenison. It's older, and so it looks more like an institution, but it's clean and pleasant and it's a nice place to visit. The staff was very nice. They didn't talk much about the activities. I noticed that they have some gardening space where the people who live there can participate in doing some gardening. The room was very nice. It was a good size as far as what we were looking for, which was a one-bedroom.
review users
FamilyMember of former resident
October 22, 2021
My 91 yr. old mom had a terrible experience in this facility. Many of the staff were cold in their interactions & obviously not provided adequate education to understand & care for the population hired to serve. In my mom's case, they were sited for 2 violations by the State- R400.153505 Resident Protection. Both instances inflicted emotional distress & one worsened physical injuries/pain sustained from a fall. The staff showed lack of concern, empathy, & proper care when my mom was at her most vulnerable. A staff member told inappropriate stories in front of her of how so many residents died on their shift they became known as, "the angel of death". The day after my mom's fall, she asked to eat in her room due to the pain AND WAS REFUSED & forced to go to the dinning room. She died 1 wk. later. More negatives in the 1 month she was here, but too many to list. I sent letters to AH regarding concerns & not one word from anyone to express regret or apology for how my mom was treated.
review users
Vonnie
September 18, 2021
My mom stayed in American House Jenison. It was a wonderful experience. They listened to my requests, and my mother was placed in a unit that the majority of the people were still in their right minds. My mom was ninety-five, but she was mentally very sharp; so, I wanted to make sure she was in a unit where she could mentally engage, and they did do that. Everything was good; we couldn't have been happier with the experience. It was short, but what we experienced was good. We didn't get to know the staff very well, but my mother spoke very highly of the ones that she had interacted with. They were helpful and were kind to her. My mother said the food was very good, and she enjoyed the ice cream cart that came around every night about 7:30 every day. It could have used a little updating in some areas, but it was clean, and it was very convenient for everything. They had activities within the building; because of COVID, they haven't started much of the outside, like little outings with the bus and stuff like that. They were comparably priced to other places. My mother had long-term care insurance, because of that, she was able to have a larger room. We did end up having to pay for it because she has been there long enough to collect on it. But, because she had long-term care insurance, she got a bigger room than the average room, which was nice. Compared to the other places in town, they were comparable in rates. They have a beauty salon and a little library. The grounds outside were beautiful. They had a lot of ponds and gazebos outside where the people could walk to and sit.
review users
Donna
October 13, 2022
I did a tour of American House Jenison. I liked all the room choices; they were all nice. I probably would not select the studio just because it doesn't have a shower in the room. There was nothing I didn't like. The staff was friendly, and the woman that took me around (I believe her name was Natalie) was very informed and answered my questions thoroughly. I love the place. They have a beauty salon and a library. I really liked that in their community room was a fireplace. I just love that. I saw the activity schedule. It kind of looks like a menu, and they have things going on there. Outside they have a pavilion. I asked if the residents ever go out there, she said they do. Tthey can use it if the family comes to visit. It's very, very attractive outside. It's very homey because it's set up with different buildings (with a limited number of people). I like the longevity of the staff. I don't remember her title, but she was in charge of her building; she's been there 20 years. I like that.
review users
Linda
February 15, 2021
My mother moved to American House Jenison a couple of weeks ago. The care is very good, and I have no complaints. The staff is also very good. Cathy is her charge nurse, and she keeps me updated a couple times a week. Her room is very large and very nice. The food is OK. She just feeds on puree, so nothing tastes good. In terms of value for the money, it's quite high, but it's the best we could do at the time. They try to keep her busy. I'm very satisfied with the care so far.
review users
KB
We visited American House Jenison, which is a smaller community. The staff members were very helpful, and they recommended we try another community, which is where my mom ended up going. The woman that interviewed us was superb. It's just that the rooms were smaller than what we had hoped. It was a very positive community all around.
review users
Danielle
July 17, 2017
American House is an older facility, the staff is okay, but seemed preoccupied. The food was okay. They go to Myers every other week.
review users
sue100688
May 20, 2017
The tour at American House was very nice. The people were very nice. The rooms were adequate, but they only had pull cords in the bathroom and bedroom. If you fall away from a cord, it doesn't do you any good. The cost was comparable to other places.
review users
Ernest400600
January 09, 2017
We moved into American House. It is not perfect, but people are in our age range, and we get fed every day at noon. We have enough room. We do morning walks, have crafts, and play cards. Dinner is social time, too, and they serve the meals in the middle of the day. They have a beauty shop and a shuttle bus. The staff is outstanding.
review users
Thomas250052
December 03, 2016
American House was a large building with very nice, new rooms and a big gathering place. The people that worked there were very friendly and helpful. They had programs for helping people adjust to living there. We had lunch there, and the food was very good. However, they have a waiting list.
review users
Beth842384
We liked American House well enough. It felt decent, it was clean, and the staff was nice. They had a few residents that my parents were able to speak to, and they seemed really nice. It’s just not what we need right now. I think it was a decent home, and a place I would be comfortable.
review users
Visitor Daughter122266550
March 26, 2016
My parents put their name in at American House Jenison. The whole facility was very beautiful, especially the dining room, and all of their amenities were in a location that’s extremely convenient, not only for my husband’s parents but for family members to visit. It’s in a really good, central location. The staff was great. The person in admissions, who gave us the tour, was obviously very proud of the facility and did a really good job of letting the facility speak for itself. She wasn’t high-pressure or anything like that, but she was thorough in showing us what they had to offer. They have a billiards room, a library, a movie theater, a game room, and all kinds of walking trails outside. They exceeded our expectations.
review users
Mary Lynne
July 28, 2015
The staff at American House is phenomenal. Everything has been great; I have no complaints. I’ve got a one bedroom apartment, it’s got a bay window, it’s very bright, and it’s so nice having the room to move around in. They have crafts, card games, some stretching exercise, and a weekly or biweekly trip. The food is excellent, and there are no problems there. We have two full time people during the day and one during the night; the security is fine.
review users
Bonnie104042650
I liked American House Jenison right away. It's all on one floor. It's not elaborate, but it's clean and nice. The people are nice. Where my mom is, there are little houses. There are 20 to a house, and it's bright and cheery. The people are nice. They keep them occupied, and I don't have any complaints. The floor plan is nice. You walk in, and to your right is the kitchen/dining room, and down the one hall is where they get their hair done. They also have a whirlpool bath. The rooms go off in different directions, and they are nicely sized. I really can't say anything bad about it. The food is good. They have dominos every night and bingo. They go on bus rides on Monday and Friday, Thursday is hair day, and they get their nails done. They have a musical therapist that comes in.
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Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care
  • in-home-care In-Home Care