Courtyard Manor of Farmington Hills
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- 29750 Farmington Rd, Farmington Hills, MI 48334
- (248) 539-0104
- 3.1 ( 6 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Courtyard Manor is an assisted living community specializing in the care of the physically frail and those with Alzheimer's disease, dementia or other forms of memory loss. They also care for those with behavioral needs that other communities may not be able to manage. Residents, aged 50 years and older are welcomed by friendly faces that are trained to provide compassionate care to senior residents. The mission is to provide the best hands-on experience for residents while preserving their dignity. They recognize that aging is a normal life process which everyone experiences in their own unique way, so they continually strive to create an environment that encourages, enriches and fulfills residents' daily lives. The community is designed with residents' comfort in mind within each of the one-story homes. An uncomplicated floor plan allows residents to move freely within a safe, secure environment. Residents at Courtyard Manor who desire relaxation can do so within beautifully landscaped courtyards as well as on the front porches.
Reviews
3.1
( 6 Reviews )
ChristinaRN
February 02, 2022
I do not recommend this facility for your loved one. The care that my parent received was awful...neglectful at best. I visited many times, and with the exception of Brian (Activity Director), I never saw the staff engage the residents, except to command them ("take your medicine", "come and eat", "take your medicine", ...). My loved one lost 30 pounds in less 1 year (and they aren't in end stage dementia), was over-medicated, and often found shoeless, wearing the same clothes for 2 days in a row (and the clothes usually weren't even my parent's). They aren't designed to help your loved one thrive. For example, there is no exercise (no walking area available, so all they can do is laps inside the building) no activities (no activities room), the music is from the 80's (more for the staff, than for the residents), and several times the movies on the community TV were extremely inappropriate (horror and/or very sexually explicit). They are simply there to make sure their residents eat (barely) and takes their medicine.
Becca
Courtyard Manor is great. I like it, and it seems good. My dad is in memory care. It is very clean. It does not smell, and is just comfortable. It is maybe a little sparse, but it is nice.
The staff has been so helpful, caring, and understanding. They try to explain things to help us understand the process of aging, especially with Alzheimer's. They have been awesome.
Right now, because of COVID there are fewer activities. Normally they would go out and do things. They do have the courtyard, and my dad loves plants. He really enjoys that.
The dining room is clean. The food is not overly fancy, but it is simple and good.
GMMc
April 16, 2021
Good care, but beware! We are generally pleased with the level of care my mother received at Courtyard Manor including care in her final days; HOWEVER MY MOTHER'S JEWELRY WAS MISSING when we claimed her remains. I recognize we should have been more proactive in securing Mom's belongings, but with all the other details of her care it slipped our minds. NEVERTHELESS as a memory care facility, Courtyard Manor should discuss with family members a plan to secure precious possessions like wedding rings. My mother had dementia, so there are many possible explanations for the lost items, but Courtyard was no help and only pointed us to their liability release in the end. That is CYA, not above and beyond care. Make a plan and make sure your loved ones most prized possessions are accounted for and safe.
Susan
March 21, 2021
My mom is at Courtyard Manor of Farmington Hills, and so far it's been very good. With COVID precautions, I have not been able to actually get in there, but I spent quite a bit of time talking with various people there, and I'm able to contact them whenever I need. My mom is also in hospice, and they are coming in there on a regular basis right now. The first two weeks that she is there, she will be in their quarantine unit. After that, I will be able to see her and get in there with an appointment, and I'm looking forward to that, but so far so good. Everyone I talked to has been very helpful and very polite; they answered all my questions and offered a lot of insight. One of the things that I really liked about the place was they seemed to have staff longevity there, which is really nice to hear, as opposed to a lot of staff turnover. It's also well within our price point right now, so that's a plus. A lot of the other facilities were just more than what we could afford.
Watchful Relative
February 05, 2020
Very poor facility. There are some good caretakers, but most are unmotivated, untrained, and uninformed. Too few caretakers for the number of patients. High turnover rate for all types of employees. The buildings are old and in need of repair. Toilets overflow, air conditioning doesn't work, fire alarms blast for hours, heat goes out, gutters are full of weeds. Caretakers didn't supervise my mother properly and she fell, gashed her head, and went to hospital with black eyes. Happened over and over again. This place should be shut down.
Shark Star
July 10, 2019
This facility just does not have enough trained staff with good people/patient skills. 2 untrained, non-motivated, non-caregiving caregivers who are not supported for as many as 20 possible demented residents is inadequate. The caregivers/med techs are not adequately trained, updated or informed. They are often left to operate on their own. They are not supported or advised/updated about patients between shift changes. At times patients are not monitored or changed regularly. Often there aren’t enough staff to feed patients timely. There is a lack of communication between staff. Staff is quick to pass the responsibility/blame to one another without resolve.
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