The first time I visited the facility, I was apprehensive, because it's my grandmother and I didn't want her to spend the rest of her days in a poor nursing home. But to my relief, the staff was very polite, and assured me that she'd be taken care of. I was impressed by how well the staff was run, and how they treated the patients, and was also impressed by the quality of the food. It's a little shabby looking on the inside, but the wonderful staff make up for it. Not only does my grandmother stay at this facility, one of my friends works there as a dishwasher, and has said that they treat him very well, and are very polite. I would say something negative other than the slightly shabby appearance, but I can't think of anything negative. They take good care of my grandmother, and I'm glad she's in a place where I don't have to worry about her well-being.