My aunt had been at Restore for approx. 2 months. She was treated so well, she loved doing activities, and they made sure she was always included. If she wasn't feeling well they would go to her room. and drop off an IPAD or word searches to keep her busy. Her therapist were wonderful and made her confident in her abilities. Her room was always kept clean and the food was "better than the hospital food" and seemed to be abundant. She had 1 favorite GNA and could never remember her name but would tell us "that's her, I love her" . Where they short staffed? Absolutely, as everywhere else is. With all this being said, there are good and bad reviews everywhere...find out for yourself.

My dad was at Restore Health Rehabilitation Center. We got my dad out of there and brought him to a different facility. The people were sitting in feces for hours, and I'm talking 8 hours. Their excuse was that they didn't have enough staff. The facility itself is new, and the appearance looks amazing when you go for a visit. The staff working hard are really good, but they don't have enough staff. You won't even have a charge nurse on that night on maybe two floors. One charge nurse might work the whole facility. They have a lot of resources and could have a great facility, but they choose not to serve these people properly. They were good, but they couldn't keep up with the workload. The rooms were fine. You didn't always get what you ordered for the food. It doesn't matter how pretty a place is if you're not being taken care of while you're there. My mom stayed around the clock, so my dad would be taken care of.

My mom was here for rehab. They had her on physical therapy for 15 minutes a day, 5 days a week. when asked why that was all, first they said that was all Medicare would cover. So I checked with Medicare and they said that was not true. I called them back and they said 15 minute was all they thought she needed. Had problems with the nurses. I had to call the nurse to give her a breathing treatment, then I called my mom back, 10 minutes later the nurse came in a turned the lights out. My mom was afraid of the dark, my mom yelled please turn the lights back on the nurse told her I said to turn them off. She didn’t know I was on the phone listening. I told mom to put her on the phone. The nurse said she didn’t have to talk to me and walked out. I called the nurses station they wouldn’t answer the phone. When I did call her the next day and asked for her supervisor she said she didn’t have one. My mom came home in worst shape than she went in. With covid we could not go in to see for our self what was going on. But my mom said they were monsters. She was afraid every night.

This Facility is awful. It starts at the management level and goes down. When management doesn't care, your staff doesn't care. They are under staffed and my LO sat in their soiled diaper for 15 hours. THIS IS UNEXCEPTIONAL CARE. The call lights just ring, ring and ring. it took staff an hour to answer a call light. The nurses sit on their asses at the nurses station on the computer or their cellphones. If a cna is in another room helping another patient the nurses will not even get off their ass to help another patient. There were some days the CNAs had 17 to 20 Patients to care for.

My father was in rehab at Restore Health Rehabilitation Center. The therapists were pretty good, and he had a double room when he was there. However, they messed up when he was being discharged. He also told me the food was horrible. The people were friendly, but the staff was lacking in taking care of what they had to do. Besides the rehab, the rest of the place wasn't good.