Wingate Residences at Melbourne Place

  • 140 Melbourne Road, Pittsfield, MA 01201
  • (413) 499-1992
  • 4.7 ( 22 reviews )
  • Assisted Living and Memory Care

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Description

About This Community

The award-winning Wingate Residences at Melbourne Place provides traditional Assisted Living and Memory Care.

With Assisted Living rental apartments (in a variety of floor plans), our community offers the independence of home without the responsibility of housekeeping and maintenance—but with the help that residents need, when they need it.

Assisted Living at the Wingate Residences is designed to help you or your loved one remain active, engaged and energized while receiving individual assistance with daily living activities. In a maintenance-free rental apartment (offered in a variety of floor plans), you’ll live amidst the comforts and conveniences you’re accustomed to. And all around you, you’ll find the elements of enriching, stimulating and secure living:

  • Indoor heated swimming pool and Jacuzzi
  • Gym and wellness center
  • Fitness classes
  • Spacious common areas
  • Computer classes
  • Library with fireplace
  • Laundry facilities
  • Full service dining room
  • Private dining room
  • Salon and SPA
  • Beautifully landscaped grounds
  • Daily activities and planned outings

Your Wingate Residences Assisted Living apartment is located on a campus with Wingate Memory Care apartments. Be assured that, as health needs change, Wingate can quickly respond with our patient-centered approach to care that promotes healing, recovery and comfort.

Memory Care at the Wingate Residences at Melbourne Place includes:

  • Personal laundry
  • All utilities, except telephone
  • 24-hour support staff
  • Memory enrichment activities
  • Specialized meal program
  • Secure outdoor courtyard
  • Hourly overnight checks
  • Reminder services, as needed
  • Housekeeping and Linen service
  • All-inclusive personal care
  • Daily activities and planned outings
  • Dedicated program director
  • Fitness program
  • Namaste program
... Show All

Reviews

4.7 ( 22 Reviews )
review users
Karyn
December 23, 2022
Wingate Residences at Melbourne Place was very expensive, but also very nice with many services available. The room was small for the price, but the activities and the social environment seemed very good. The staff during the tour was wonderful. We saw independent living as well as assisted living. The price is a bit prohibitive, but otherwise, it seemed like a nice facility.
review users
Deb
November 06, 2022
The assisted living at Wingate Residences at Melbourne Place was lovely, I'd move in there in a minute. They just completely redid it so the facilities are absolutely beautiful. The food did look delicious, we came at lunch and people were eating, and it smelled and it looked really good. The director there I wasn't as impressed with as the one at the other place I toured. My mother at this point couldn't take advantage of a lot of the amenities there, so it would be a difficult fit for her at this point. Everything was completely new and they have excellent options as far as deck dining, outdoor facilities, and inside, there was a beautiful library, and it was nice.
review users
Kathy
I liked Wingate Residences at Melbourne Place very much. They showed me the assisted living and memory care section and I thought it was very clean, modern, and had a home-like feel to it. The woman was knowledgeable and did well during the tour. Their apartments were very nice too. It's a very welcoming place. They had exercise classes going on when I was there. They were doing renovations so that was very nice.
review users
susanhof
August 21, 2017
My mother lived at Wingate Residences at Melbourne Place for the past 5 years until her death last month. Her/our experience with this facility was outstanding in every aspect: the physical facility, staff, managment, and food. The physical facility is beautiful -- looks like a well-kept Marriott Hotel -- and is kept spotlessly clean and repaired. The best thing about Melbourne, though, is the people: the staff are kind, caring and loving to a fault, and the management models that as well. My mother, bless her, was not always the happiest person, and towards the end of her life she could be very difficult. I never saw or heard any of the staff be other than patient and understanding in return, no matter how difficult she could be. Moreover, I was not able to be there when my mother died, but two (very young CNA's) stayed with her throughout a 2 1/2 hour ordeal, and held her in their arms to the end. I'm not even sure I could have done what they did. I would recommend this facility to anyone looking for a warm, caring place for an elderly relative or loved one.
review users
pam-laurie
May 23, 2017
Our dad decided to come here to Melbourne 17 years ago. He chose an apartment overlooking Mt. Greylock. He is as happy today as he was on day 1!
review users
Martin154284
March 17, 2017
Everybody, all employees, treat myself and my mother with respect, and are very attentive, personable, and caring. I sleep well at night knowing that my mother is safe and well taken of at Wingate.
review users
Gustav N.
January 18, 2017
My mother has lived at Melbourne for 2 years. During her time here, she has been happy and content. The staff has been very, very helpful and readily addresses all necessary issues. I am completely satisfied with Melbourne.
review users
The Visitor013124
November 21, 2016
Wingate Residences at Melbourne Place was a very nice facility. They had very knowledgeable people. They had different bunch of exercise activities going on the day I visited. They had shuttle service. It was a very nice place. The room was a little bigger than the other place I visited. They had shuttle service that did the tour. It seemed like they had a good participation with everything.
review users
Pat245705
July 01, 2016
Mom stayed at Wingate for respite care. It was nice, homey, and had activities for her to participate in. The food was good, and she made new friends. I was impressed by the staff. The dining area was large and overlooked the mountains.
review users
Carolyn L.
September 29, 2015
I'm actually familiar with this community because I have looked at their memory care side for my father-in-law a couple of years ago. They're very lovely people. The visit was good because it was very informative, and it was a very nice facility. I think they're very pleasant. The rooms themselves were a little on a small size, but their common rooms were very large and pleasant. I think that encourages the residents to come out and interact. However, I saw no activities or program which was a little disappointing. They did have a calendar of activities, and it looked they would be nice and interesting, but at that time I saw none in progress.
review users
Anonymous113213150
September 17, 2015
They had a nice dining area. The rooms looked nice and freshly painted. We had observed plenty of activities for the residents when we were there. It was well lit. The people seemed to enjoy it.
review users
Visitor106869050
May 24, 2015
Aunt and uncle have been here for the past five years, and we assisted them when they moved in. We are very pleased with the cleanliness, the overall appearance of the building, the rooms, and all the things that they had offer. The experience has been very positive. Fortunately, she has not needed much assistance; her husband did, and we actually had to bring in outside care for 24hours a day for probably six months, and then he passed away. There’s lot of activities that she is now taking advantage of that she didn’t do before because she was always trying to tend to him. She is 96. What she likes to complain about is the food as she is used to very fine dining. We have actually been there a few times, and it has been very good. They are very receptive to all of her concerns, and they tried to address them.
review users
Nephew2
April 23, 2015
The quality of the service was excellent. The staff, without exception, was caring and well-trained. The memory care unit provided superb support and attention for all aspects of the resident's care.
review users
Linda103495750
December 28, 2014
I no longer worry about my mother. The staff is more kind and caring than I ever anticipated. She is happy too and greatly appreciates the support she receives.
review users
Beth28
For the past 3 years, my 88 year old aunt Shirley has received warm, patient, tender care. I trust all of the staff with her care as I live 2 hours away. Fabulous facility!
review users
Anita15
August 31, 2014
My mother has been a resident at Melbourne Place for 1 1/2 years. The care and attention from the entire staff has been wonderful. Everyone is always so helpful and knowledgable. They are all kind to us. Our entire family sleeps well knowing our mom is so well cared for!
review users
Jim97549350
August 17, 2014
I am so grateful for the service of being transported to medical appointments and even trips to my bank. I even want to compliment the drivers Coleen, Richard, and Stanley.
review users
Susan96125150
July 18, 2014
I am very happy with the way they cooperated with me and the care that my mom is given. I am the one who sees my mom every day and they are very good. The nurses are very efficient and excellent. The CNA's and aides are doing a good job and very helpful. I think they are doing the best they can. Mom is 97 and they are cooperative with her. Though she had a fall again the other day because she fails to ask for help, she's getting better. They have really been wonderful and I have very good reports about them. I feel very fortunate right now.
review users
Visitor88973550
March 31, 2014
The staff is wonderful. They go one extra mile to support the residents. They are never to busy to give a smile or hug. Everyone including the dinning room staff show respect and warmth to the residents.
review users
David73859450
January 31, 2014
It was only two blocks away from me. It was really nice, clean and quiet. The staff seemed to be doing a pretty good job because the residents seemed to be happy. However, it was expensive.
review users
Lee10
December 29, 2013
I had no problems when I went there. The facility is fine and everybody seemed happy. Each room has its own heating and air conditioning system. I haven’t eaten there, but their dining room seemed very nice. The facility overall seemed pleasant and everything seemed accessible.
review users
Dot3
November 27, 2013
We visited this community. The place was gorgeous and everybody seemed to be very nice. It's a gorgeous building. The surrounding is just so friendly and so homey. They had a big country kitchen with tables all around. There's a big wooden area outside. They had a big bird in a cage which the people enjoyed every much. They have a gorgeous library and they do puzzles. They had a beautiful dining room and they get to choose from a menu. I was very excited about going there, but they tell me one thing and then they say something different after. They told me that the price is state regulated and then they also told me that it’s not state regulated.
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Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care
  • in-home-care In-Home Care