I had a total hip replacement and I chose Penacook Place for my Rehab they were very supportive and helpful. After 2 weeks I am home and doing great. The staff was awesome and very helpful. Thank you for your hospitality. Donna B.

I find the nurses and aids, patient, caring and simply delightful, I am very surprised at this because they are without a doubt UNDERSTAFFED! There are by far to many patients per aids. The windows are dirty, it is either freezing in the hall or very hot in the rooms. The rooms are to small to have a visitor, and there are NO chairs for visitors. Meal portions are tini, poor selection and usually food is cold. Disappointed to see majority of patients there are comatose not interactive with one another at all. Doctors are never present, and forget to leave orders, and staff hesitates to call a doctor.

My mom stayed at Penacook Place, a great place. The staff was great. The food was not that great but also not terrible. Since they changed to a new director, their services went downhill. They cut down their staff members and a lot of people that my mother had known and took care of her for two years. They also kept raising their rates.

My mother is a patient at Penacook Place in Haverhill, Massachusetts. Penacook is an independent, not-for-profit, 160-bed nursing home and rehabilitation facility that strives to offer the finest care and best quality of life for its residents. My mother's dementia has progressed to a point where she is very out of touch with reality, unable to carry on a conversation, not aware of who her children are most of the time. She is unable to walk, eat by herself, or get from her bed to the wheelchair without a hoist. It is very difficult to see your parent in this state. Penacook places brings comfort to my Mom as well as we, her children. The nurses and aides are always there for Mom, providing the usual care plus more, a loving touch. Penacook provides daily activities, and brings in musicians for extra entertainment. Though my Mom is unable to partake in much of this, I believe she enjoys being in such an atmosphere. I live 3,000 miles away from my Mom, which is very difficult, but knowing that she is being cared for by the Penacook staff brings some relief to my worrying about her. My brother and sister live near Penacook and visit her daily. I have had Lyme disease for many years and am not well enough to relocate back east. I spend every day with my Mom when I visit her, during which time I have developed relationships with the wonderful caregivers at Penacook.