It seems like they are short staffed. My mother was basically going nuts in there and she was miserable there. I would of liked her day filled up a little more like it has been in previous places. She always was happy in other places. I walked in one day and her phone was on the floor. Her TV remote volume did not work. Her Social worker never called me or talked to me. I really feel bad for people who go in these places and have no one. So sad.

Facility was really beautiful, my mother was there for rehab. Staff was kind and always took care of her needs whenever she needed anything. We would absolutely have her return if she ever needed rehab again.

My mother was admitted there last week for rehab after a fall and the response has been TERRIBLE! No phones get answered. NO calls get returned. They haven't figured out how to handle COVID visits. We will be moving her out ASAP.

My mother was a resident there for three years on the dementia unit. The only reason I kept her there so long is because I couldn't find a better dementia nursing home in the area. Whenever I would go to visit her the majority of staff would look away and not make eye contact or say hello. To get her toileted so she could go out I was treated like I was asking for the moon. It got so bad I had to call the administrator. He didn't call me back until I went above him to the corporate office. In fact that was the pattern. If i called the administrator I wouldn't be called back until I escalated it further up the chain of command. With that attitude no wonder the majority of the staff are so unfriendly. The only staff that was consistently nice and interacted with us was Dorothy who was a CNA on the old dementia unit.